Difference between revisions of "VT3000 - Hard Drive Full - Disable IIS Logging"

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{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
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|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
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|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
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|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
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<br>
[[File:GeneralHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Overview'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:#eaf3ff;"
|-
!style="text-align: left;"|<big>'''Overview'''</big>
|-
|-
|If you see your hard drive, on the computer/server that is hosting the VersaCall software, become full (no more space) there maybe an issue with Windows Logs. You will need to disable the Logging feature in IIS.
|If you see your hard drive, on the computer/server that is hosting the VersaCall software, become full (no more space) there maybe an issue with Windows Logs. You will need to disable the Logging feature in IIS.
|}
|}
|}
|}
{|style="margin:left;"
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Requirements'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
!style="text-align: left;"|<big>'''Requirements'''</big>
|-
|style="text-align: center;" | '''See Requirements Here'''
|-
|-
|'''1.'''  The VT3000 Core Software installed and running on your system.
|'''1.'''  The VT3000 Core Software installed and running on your system.
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|'''3.'''  Physical or Remote access to the computer/server where the VersaCall software is installed.
|'''3.'''  Physical or Remote access to the computer/server where the VersaCall software is installed.
|}
|}
 
|}
=Instructions=
|}
 
<br>
'''1.''' Click in the Search field on your computer/server - type "Control Panel"
----
 
----
<gallery widths=398 heights=44>
<br>
File: IIS10.png
[[File:InstructionHeader.png]]
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''2.''' Select the Control Panel App from the list of programs.
|<big>'''Step 1.'''</big>  
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=344 heights=64>
|valign="top" |
File: IIS1.png
|-
</gallery>
|Click in the Search field on your computer/server - type "Control Panel"
 
{|style="margin:left;"
 
|valign="top" |
'''3.''' Select Administrative Tools from the Control Panel.
{|class="wikitable" style="background:white; align:center;"
 
|-
<gallery widths=198 heights=50>
|[[File: IIS10.png|center|398px]]
File: IIS2.png
|}
</gallery>
|}
 
|}
 
|}
'''4.''' Select Computer Management.
<br>
 
<gallery widths=109 heights=144>
File: IIS3.png
</gallery>
 
 
'''5.''' Expand the Services and Applications section on Computer Management window.
 
<gallery widths=228 heights=217>
File: IIS4.png
</gallery>
 
 
'''6.''' Double click on "Internet Information Services (IIS) Manger".
 
<gallery widths=318 heights=241>
File: IIS5.png
</gallery>
 
 
'''7.''' Under Connections - select to expand "Sites".
 
<gallery widths=292 heights=170>
File: IIS6.png
</gallery>
 
 
'''8.''' Under Sites - select to "Default Web Site".
 
<gallery widths=271 heights=170>
File: IIS7.png
</gallery>
 
 
'''9.''' On the right side of Connections, in the center of the IIS window, double click on the "Logging" icon.
 
<gallery widths=451 heights=99>
File: IIS8.png
</gallery>
 
 
'''10.''' On the far right side of the IIS screen you will see a section titled "Actions" - click on the "Disable" option.
 
<gallery widths=200 heights=184>
File: IIS9.png
</gallery>
 
 
'''11.''' Close all the open windows, IIS logging has not been turned off.
 
 
'''12.''' We suggest running Windows Clean Up. If you still have issues or question, please contact VersaCall Support for further assistance.
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Control Panel App from the list of programs.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS1.png|center|344px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
|-
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|Select Administrative Tools from the Control Panel.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS2.png|center|198px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Computer Management.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS3.png|center|109px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Expand the Services and Applications section on Computer Management window.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS4.png|center|228px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Double click on "Internet Information Services (IIS) Manger".
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS5.png|center|318px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under Connections - select to expand "Sites".
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS6.png|center|292px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under Sites - select the "Default Web Site" so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS7.png|center|271px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the right side of Connections, in the center of the IIS window, double click on the "Logging" icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS8.png|center|451px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the far right side of the IIS screen you will see a section titled "Actions" - click on the "Disable" option.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File: IIS9.png|center|200px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Close all the open windows, IIS logging has now been turned off.
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|We suggest running Windows Clean Up. If you still have issues or question, please contact VersaCall Support for further assistance.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Audio Files Not Playing|Audio Files are not Playing for 2-Way Radio and/or Phone Modem]]
|[[VT3000 - Audio Files Not Playing|Audio Files are not Playing for 2-Way Radio and/or Phone Modem]]
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|[[VT3000 - Windows Firewall (Configuration)|Error - Proper way to setup the Windows Firewall on a VersaCall Control Unit/Computer]]
|[[VT3000 - Windows Firewall (Configuration)|Error - Proper way to setup the Windows Firewall on a VersaCall Control Unit/Computer]]
|}
|}
|valign="top" |
|}
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
<br>
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|<inputbox>type=search</inputbox>
|-
|}
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|-
<br>
|colspan="2"|<inputbox>
----
              type=search
<br>
              default=Search VersaCall Support
[[File:VC Footer.png|center]]
            </inputbox>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:External Software]]
[[Category:External Software]]
[[Category:Windows]]
[[Category:Windows]]
[[Category:Errors]]
[[Category:Errors]]

Latest revision as of 19:24, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
If you see your hard drive, on the computer/server that is hosting the VersaCall software, become full (no more space) there maybe an issue with Windows Logs. You will need to disable the Logging feature in IIS.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Permission to alter IIS Settings on the computer/server where the VersaCall software is installed.
3. Physical or Remote access to the computer/server where the VersaCall software is installed.



InstructionHeader.png

Step 1.
Click in the Search field on your computer/server - type "Control Panel"
IIS10.png



Step 2.
Select the Control Panel App from the list of programs.
IIS1.png



Step 3.
Select Administrative Tools from the Control Panel.
IIS2.png



Step 4.
Select Computer Management.
IIS3.png



Step 5.
Expand the Services and Applications section on Computer Management window.
IIS4.png



Step 6.
Double click on "Internet Information Services (IIS) Manger".
IIS5.png



Step 7.
Under Connections - select to expand "Sites".
IIS6.png



Step 8.
Under Sites - select the "Default Web Site" so that it is highlighted.
IIS7.png



Step 9.
On the right side of Connections, in the center of the IIS window, double click on the "Logging" icon.
IIS8.png



Step 10.
On the far right side of the IIS screen you will see a section titled "Actions" - click on the "Disable" option.
IIS9.png



Step 11.
Close all the open windows, IIS logging has now been turned off.



Step 12.
We suggest running Windows Clean Up. If you still have issues or question, please contact VersaCall Support for further assistance.



RelatedHowTos.png
Select a Guide Here
Audio Files are not Playing for 2-Way Radio and/or Phone Modem
Database Connection Closed Error when Logging In
Unable to Log Into VersaCall Applications
Unable to Log Into the VersaCall Control Unit/Computer
Selecting the Correct Remote Desktop Settings
Error - Proper way to setup the Windows Firewall on a VersaCall Control Unit/Computer



SearchHeader.png

 



VC Footer.png
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