VT3000 - Windows Firewall (Configuration)

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Overview If the IP address of the VT3000 Control Unit fails to bring up the Welcome page, you may have a firewall issue.

Requirements See Requirements Here 1. The VT3000 Core Software installed and running on your system. 2. Physical or Remote Access to the Computer/Server where the VersaCall Software is installed. 3. Permission to alter the Windows Firewall settings.

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Step 1. Select the Windows Start button – select Control Panel.

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Step 2. Select the System and Security - select Windows Firewall icon. If you see only icons, select Windows Firewall.

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Step 3. Select the "Allow program or feature through Windows Firewall" option.

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Step 4. Select Change Settings – scroll down to the bottom of the list - mark the boxes for World Wide Web Services (HTTP) - select OK.

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Step 5. Close all open windows - attempt the VT3000 log in from another computer. If the VT3000 Welcome page does not load, contact VersaCall Support for assistance.

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Select a Guide Here Audio Files are not Playing for 2-Way Radio and/or Phone Modem Database Connection Closed Error when Logging In Unable to Log Into VersaCall Applications Unable to Log Into the VersaCall Control Unit/Computer Selecting the Correct Remote Desktop Settings Hard Drive on the VersaCall Computer/Control Unit is Full

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