Difference between revisions of "VT3000 - Log In for VersaCall"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
The instructions below explain how to log into the VT3000 Core Software. This method only works on new systems or systems that still use the default admin user. If you have created new users and passwords, you will need to contact the system administrator for help in recovering your username and password. If there is no path available to obtain the log in credentials, you will need to contact VersaCall for further assistance.
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|-align="center"
 
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=Instructions=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' Open the VT3000 web-interface - select VT3000 Core Software.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
<gallery widths=289 heights=85>
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
File:LogIn_1.png
|}
</gallery>
<br>
 
----
 
----
'''2.''' Enter '''admin''' for the username & password - select Login button.
<br>
 
[[File:GeneralHeader.png]]
<gallery widths=300 heights=170>
<br>
File:VTLog1.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Overview'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''4.''' The VT3000 home page should load on the system.
|valign="top" |
 
|-
<gallery widths=800 heights=178>
|The instructions below explain how to log into the VT3000 Core Software. This method only works on new systems or systems that still use the default admin user. If you have created new users and passwords, you will need to contact the system administrator for help in recovering your username and password. If there is no path available to obtain the log in credentials, you will need to contact VersaCall for further assistance.
File:VTLog2.png
|}
</gallery>
|}
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''5.''' If this does not work, it means the default username and password has been changed. Please contact your VersaCall Administrator, IT Department or VersaCall Support.
|-
|<big>'''Requirements'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
|-
|style="text-align: center;" | '''See Requirements Here'''
|-
|'''1.''' The VT3000 Core Software installed and running on your system.
|-
|'''2.''' A known username & password for the VT3000 Software if the default does not work.
|}
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web-interface - select VT3000 Core Software.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:LogIn_1.png|center|289px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter '''admin''' for the username & password - select Login button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:VTLog1.png|center|300px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The VT3000 home page should load on the system.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:VTLog2.png|center|750px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
|-
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|If this does not work, it means the default username and password has been changed. Please contact your VersaCall Administrator, IT Department or VersaCall Support.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Audio Files Not Playing|Audio Files are not Playing for 2-Way Radio and/or Phone Modem]]
|[[VT3000 - Audio Files Not Playing|Audio Files are not Playing for 2-Way Radio and/or Phone Modem]]
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|[[VT3000 - Hard Drive Full - Disable IIS Logging|Hard Drive on the VersaCall Computer/Control Unit is Full]]
|[[VT3000 - Hard Drive Full - Disable IIS Logging|Hard Drive on the VersaCall Computer/Control Unit is Full]]
|}
|}
|valign="top" |
|}
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
<br>
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|<inputbox>type=search</inputbox>
|-
|}
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|-
<br>
|colspan="2"|<inputbox>
----
              type=search
<br>
              default=Search VersaCall Support
[[File:VC Footer.png|center]]
            </inputbox>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:VT3000 Core Software‏‎]]
[[Category:VT3000 Core Software‏‎]]
[[Category:Errors]]
[[Category:Errors]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png





GeneralHeader.png

Overview
The instructions below explain how to log into the VT3000 Core Software. This method only works on new systems or systems that still use the default admin user. If you have created new users and passwords, you will need to contact the system administrator for help in recovering your username and password. If there is no path available to obtain the log in credentials, you will need to contact VersaCall for further assistance.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A known username & password for the VT3000 Software if the default does not work.





InstructionHeader.png

Step 1.
Open the VT3000 web-interface - select VT3000 Core Software.
LogIn 1.png




Step 2.
Enter admin for the username & password - select Login button.
VTLog1.png




Step 3.
The VT3000 home page should load on the system.
VTLog2.png




Step 4.
If this does not work, it means the default username and password has been changed. Please contact your VersaCall Administrator, IT Department or VersaCall Support.





RelatedHowTos.png
Select a Guide Here
Audio Files are not Playing for 2-Way Radio and/or Phone Modem
Database Connection Closed Error when Logging In
Unable to Log Into the VersaCall Control Unit/Computer
Selecting the Correct Remote Desktop Settings
Error - Proper way to setup the Windows Firewall on a VersaCall Control Unit/Computer
Hard Drive on the VersaCall Computer/Control Unit is Full




SearchHeader.png




VC Footer.png
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