Difference between revisions of "VT3000 - Install Device Plug In"

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=Overview=
{|style="margin:left;"
Certain modules require plug-ins. These plug-ins must be uploaded to the VT3000 system. Certain plug-ins require a product key that will be provided by a VersaCall Technician.
|valign="top" |
 
{|class="wikitable" style="background:#eaf3ff;"
 
|-
=Plug In Types=
!style="text-align: left;"|<big>'''Overview'''</big>
 
|-
'''1.''' TIM - Touch Input Module.
|Certain modules require plug-ins. These plug-ins must be uploaded to the VT3000 system. Certain plug-ins require a product key that will be provided by a VersaCall Technician.
 
|}
'''2.''' BSC Module.
|}
 
{|style="margin:left;"
'''3.''' PC Call Station.
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{|class="wikitable" style="background:#eaf3ff;"
'''4.''' PC BSC.
|-
 
!style="text-align: left;"|<big>'''Plug In Types'''</big>
'''5.''' PC Input Module.
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|TIM - Touch Input Module (Hardware Device)
 
|-
=Requirements=
|BSC - BSC Module (Hardware Device)
 
|-
'''1.''' The VT3000 Core Software must be installed and running on your system.
|PC Call Station (Software Device)
 
|-
'''2.''' The Plug In file must be downloaded on to the computer you use to access the VT3000 Software.
|PC BSC (Software Device)
 
|-
'''3.''' You will need a Product Key for the following Plug-In types:
|PC Input Module (Software Device)
 
|}
    '''a.''' PC Input Module
|}
    '''b.''' PC Call Station
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    '''c.''' PC BSC Module
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{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
!style="text-align: left;"|<big>'''Requirements'''</big>
|-
|'''1.''' The VT3000 Core Software installed and running on your system.
|-
|'''2.''' The Plug In file from a VersaCall Technician.
|-
|'''3.'''  Plug In file downloaded & unzipped on the computer you will be using to access the VT3000 Software.
|-
|'''4.''' A Product Key is needed for the PC Call Station, PC BSC & PC Input Modules.
|}


=Instructions=
=Instructions=

Revision as of 19:17, 7 September 2021

Overview
Certain modules require plug-ins. These plug-ins must be uploaded to the VT3000 system. Certain plug-ins require a product key that will be provided by a VersaCall Technician.
Plug In Types
TIM - Touch Input Module (Hardware Device)
BSC - BSC Module (Hardware Device)
PC Call Station (Software Device)
PC BSC (Software Device)
PC Input Module (Software Device)
Requirements
1. The VT3000 Core Software installed and running on your system.
2. The Plug In file from a VersaCall Technician.
3. Plug In file downloaded & unzipped on the computer you will be using to access the VT3000 Software.
4. A Product Key is needed for the PC Call Station, PC BSC & PC Input Modules.

Instructions

1. Open the VT3000 web interface - select VT3000 Core - select Administration - select Device Plug-Ins.

  • Administration

  • Plug-Ins


2. Select the Choose Files button.

  • Plugin4.png


3. Navigate to the location of the Plug-In file - double click on the file. If you have a zip file, you will need to extract it first.

  • Plugin2.png


4. Select the Upload button.

  • Plugin5.png


5. New Plug-In shows in the list - the yellow icon means it is not licensed - select the gear icon.

  • Plugin6.png


6. Enter your Product Key in the provided field. If you do not have a Product Key please contact VersaCall.

  • Plug7.png


7. Select the Save & Exit button.

  • Plug8.png


8. The Plug-In will show without the yellow icon & the number of licenses purchased will be shown.

  • Plugin7.png


Related - Step by Step Guides
An Overview of Device Plug In Section
Changing/Switching the Configuration of a PC BSC
Changing/Switching the Configuration of a PC Call Station
Changing/Switching the Configuration on a PC Input Module
Open/Use a PC BSC on a Computer or Tablet
Open/Use a PC Call Station on a Computer or Tablet
Open/Use a PC Input Module on a Computer or Tablet
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

 
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