VT3000 - Replace SD Card - IO Module

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Revision as of 17:26, 7 September 2021 by SupportAdmin (talk | contribs)
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Overview
If your BSC, TIM or PSM is showing a red SD Card icon on the Device Status page, you will need to replace the Micro SD Card inside the IO Module. You will see this icon DSIcon7.png appear in the "Status" column on the Device Status page.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
4. A New Micro SD Card 4GB or higher capacity.
5. A Philips head screwdriver to remove the I/O Module cover.

Instructions

1. Stop all processes and alarms on the module, if there are any active.

2. Disconnect power from the I/O module - loosen the 4 screws from I/O module - remove the cover.


3. On the I/O board – locate the Micro SD card in the top right corner.


4. Remove the micro SD card - push up on the metal sleeve then let it fall back. When you push up the sleeve there will be a click when it is unlocked. NOTE: do this step with care. If the sleeve is damaged the entire I/O module will need to be replaced.


5. Place the new micro SD card into the metal sleeve. Reverse the steps above.


6. You will need to send the configuration to the device - Update BSC, TIM or PSM Configuration.




Related - Step by Step Guides
Update BSC, TIM or PSM Configuration
Update Firmware Wirelessly
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training