VT3000 - Add Phone Number

Overview

All Phones intended to get an audio message must be set up in Outputs before they can be added to a Route. This guide explains how to setup a Phone as an output to received audio messages.

Requirements

1. VT3000 Core software installed and running on the system.

2. A Way 2 Call USB phone modem installed and configured in the VT3000 Core software.

3. Complete phone number or extension.

Instructions

1. Open the VT3000 web interface – log in with user name and password – select Configuration – select Outputs.

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  Configuration

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  Outputs

2. Select the Phone Number icon under the Add New list.

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3. Phone Number Properties:

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    a. Output ID – assigned by the system - not an editable field.
    b. Output Name – enter a name for the phone number.
    c. Classification - select the type of phone.
         i. Office Extension - select to dial an extension.
         ii. PA System - select to dial a PA.
         iii. Standard - select to dial a normal phone number.
    d. Modify - only select this link when told to by a VersaCall Technician.
    e. Phone Number/Extension – enter the phone number/extension without dashes or spaces.

4. Phone Number Availability.

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    a. Not Available – no messages will be sent to the phone.
    b. Always – messages will be sent 24 hours a day 7 days a week.
    c. During Specific Shifts – select the specific shift(s) that messages are to be sent.

5. Click on the Save & Exit button - select Save & Add New to add multiple phones - select Discard & Exit to exit without saving.

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Related - Step by Step Guides Test a Phone Number How to Install a Phone Modem Adjusting the Volume on a Modem Change the Number of Times a Message Plays on a Phone Number Print Out for Output(s)

Additional Help Submit a Ticket - https://www.versacall.com/customer-support/service-ticket Training Videos - https://www.versacall.com/training

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