Difference between revisions of "VT3000 - Add Phone Number"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
All Phones intended to get an audio message must be set up in Outputs before they can be added to a Route. This guide explains how to setup a Phone as an output to received audio messages.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' VT3000 Core software installed and running on the system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' A Way 2 Call USB phone modem installed and configured in the VT3000 Core software.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' Complete phone number or extension.
<br>
 
----
 
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=Instructions=
<br>
 
[[File:GeneralHeader.png]]
'''1.''' Open the VT3000 web interface – log in with user name and password – select Configuration – select Outputs.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=93 heights=93>
|-
File:3108_1.png|Configuration
|<big>'''Overview'''</big>
File:3108_2.png|Outputs
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Phones that will be used to receive voice communications from VersaCall must be setup as Outputs.
'''2.''' Select the Phone Number icon under the Add New list.
|}
 
|}
<gallery widths=196 heights=60>
<br>
File:tele1.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''3.''' Phone Number Properties:
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
<gallery widths=285 heights=131>
|-
File:tele2.png
|style="text-align: center;" | '''See Requirements Here'''
</gallery>
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
 
|-
    '''a. Output ID''' – assigned by the system - not an editable field.
|'''2.''' A Phone Modem (USB) connected & installed on the computer.
    '''b. Output Name''' enter a name for the phone number.
|-
    '''c. Classification''' - select the type of phone.
|'''3.''' Phone Modem must be setup inside the VT3000 Core Software.
          '''i. Office Extension''' - select to dial an extension.
|-
          '''ii. PA System''' - select to dial a PA.
|'''4.''' All phone number and/or extensions that will be used.
          '''iii. Standard''' - select to dial a normal phone number.
|}
    '''d. Modify''' - only select this link when told to by a VersaCall Technician.
|}
    '''e. Phone Number/Extension''' – enter the phone number/extension without dashes or spaces.
|}
 
<br>
 
----
'''4.''' Phone Number Availability.
----
 
<br>
<gallery widths=313 heights=250>
[[File:VideoHeader.png]]
File:3108_5.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
    '''a. Not Available''' – no messages will be sent to the phone.
|<big>'''Video'''</big>
    '''b. Always''' – messages will be sent 24 hours a day 7 days a week.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
    '''c. During Specific Shifts''' – select the specific shift(s) that messages are to be sent.
|valign="top" |
 
|-
 
|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=AMhTUlkowmM</embedvideo>
'''5.''' Click on the Save & Exit button - select Save & Add New to add multiple phones - select Discard & Exit to exit without saving.
|}
 
|}
<gallery widths=543 heights=96>
<br>
File:3108_8.png
----
</gallery>
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web interface select VT3000 Core Software - log in – select Configuration – select Outputs.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:3110_1.png|center|93px]] || [[File:3107_2.png|center|93px]]
|-
|style="text-align:center" | '''Configuration''' ||style="text-align:center" | '''Outputs'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Phone Number icon under the Add New list.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:Tele1.png|center|196px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
|-
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|Phone Number Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:Tele2.png|center|536px]]
|}
{|class="wikitable" style="background:white; width: 775px;"
|-
|'''Output ID''' – assigned by the VT3000 software.
|-
|'''Output Name''' –  enter a name for the phone number.
|-
|'''Classification''' – select the phone type (Office Extension, PA System or Standard Phone).
|-
|'''Modify''' - only select this link when told to by a VersaCall Technician.
|-
|'''Phone Number/Extension''' - enter the phone number/extension without dashes or spaces.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Phone Number Availability.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:3108_5.png|center|313px]]
|}
{|class="wikitable" style="background:white; width: 775px;"
|-
|'''Not Available''' – no messages will be sent to the output.
|-
|'''Always''' - messages will be sent 24 hours a day 7 days a week.
|-
|'''During Specific Shifts''' - select the Schedule to be used - select the Shift(s) (check the box) the output is to receive messages during.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Click on the Save & Exit button - select Save & Add New to add multiple phones - select Discard & Exit to exit without saving.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3108_8.png|center|543px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Test - Phone Number|Test a Phone Number]]
|[[VT3000 - Test - Phone Number|Test a Phone Number]]
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|[[VT3000 - Print Out - Output|Print Out for Output(s)]]
|[[VT3000 - Print Out - Output|Print Out for Output(s)]]
|}
|}
|valign="top" |
|}
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
<br>
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|<inputbox>type=search</inputbox>
|-
|}
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|-
<br>
|colspan="2"|<inputbox>
----
              type=search
<br>
              default=Search VersaCall Support
[[File:VC Footer.png|center]]
            </inputbox>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Configuration]]
[[Category:Configuration]]

Latest revision as of 18:47, 8 May 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png





GeneralHeader.png

Overview
Phones that will be used to receive voice communications from VersaCall must be setup as Outputs.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Phone Modem (USB) connected & installed on the computer.
3. Phone Modem must be setup inside the VT3000 Core Software.
4. All phone number and/or extensions that will be used.





VideoHeader.png

Video





InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Configuration – select Outputs.
3110 1.png
3107 2.png
Configuration Outputs




Step 2.
Select the Phone Number icon under the Add New list.
Tele1.png




Step 3.
Phone Number Properties:
Tele2.png
Output ID – assigned by the VT3000 software.
Output Name – enter a name for the phone number.
Classification – select the phone type (Office Extension, PA System or Standard Phone).
Modify - only select this link when told to by a VersaCall Technician.
Phone Number/Extension - enter the phone number/extension without dashes or spaces.




Step 4.
Phone Number Availability.
3108 5.png
Not Available – no messages will be sent to the output.
Always - messages will be sent 24 hours a day 7 days a week.
During Specific Shifts - select the Schedule to be used - select the Shift(s) (check the box) the output is to receive messages during.




Step 5.
Click on the Save & Exit button - select Save & Add New to add multiple phones - select Discard & Exit to exit without saving.
3108 8.png





RelatedHowTos.png
Select a Guide Here
Test a Phone Number
How to Install a Phone Modem
Adjusting the Volume on a Modem
Change the Number of Times a Message Plays on a Phone Number
Print Out for Output(s)




SearchHeader.png




VC Footer.png
Follow Us On LinkedIn View our Blog