Difference between revisions of "VT3000 - Replace SD Card - IO Module"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
If your BSC, TIM or PSM is showing a red SD Card icon on the Device Status page, you will need to replace the Micro SD Card inside the IO Module.  
|+style="background:transparent|
 
|-align="center"
    You will see this icon [[File:DSIcon7.png]] appear in the "Status" column on the Device Status page.
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
=Requirements=
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
    '''1.''' New Micro SD Card of 4GB or higher capacity.
|
    '''2.''' Philips head screw driver to remove the IO Module cover.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
 
<br>
=Instructions=
----
 
----
'''1.''' Stop all processes and alarms on the module, if there are any active.
<br>
 
[[File:GeneralHeader.png]]
'''2.''' Disconnect power from the I/O module - loosen the 4 screws from I/O module - remove the cover.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=275 heights=391>
|-
File:program1.png
|<big>'''Overview'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''3.''' On the I/O board – locate the Micro SD card in the top right corner.
|If your BSC, TIM or PSM is showing a red SD Card icon on the Device Status page, you will need to replace the Micro SD Card inside the IO Module. You will see this icon [[File:DSIcon7.png]] appear in the "Status" column on the Device Status page.
 
|}
<gallery widths=446 heights=636>
|}
File:3143 4.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Requirements'''</big>
'''4.''' Remove the micro SD card - push up on the metal sleeve then let it fall back. When you push up the sleeve there will be a click when it is unlocked. '''NOTE:''' do this step with care. If the sleeve is damaged the entire I/O module will need to be replaced.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=300 heights=307>
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
File:3143 5.png
|-
</gallery>
|style="text-align: center;" | '''See Requirements Here'''
<gallery widths=200 heights=146>
|-
File:3143 6.png
|'''1.''' The VT3000 Core Software installed and running on your system.
</gallery>
|-
 
|'''2.'''  A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
 
|-
'''5.''' Place the new micro SD card into the metal sleeve. Reverse the steps above.
|'''3.'''  A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
 
|-
 
|'''4.'''  A New Micro SD Card 4GB or higher capacity.
'''6.''' You will need to send the configuration to the device - [[VT3000_-_Update_Configuration_-_TIM,_PSM,_BSC|Update BSC, TIM or PSM Configuration]].
|-
|'''5.''' A Philips head screwdriver to remove the I/O Module cover.
|}
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Stop all active Processes, Counts & Alarms on the device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[VT3000 - Clear a Call in Active Information|'''CLICK HERE''']] for instructions on how to clear Active Monitoring Points.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Disconnect power on the I/O module - loosen the 4 screws on the cover of the I/O module - remove the cover.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:program1.png|center|275px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the I/O board – locate the Micro SD card in the top right corner of the device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3143 4.png|center|446px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Remove the micro SD card - push up on the metal sleeve then let it fall back. When you push up the sleeve there will be a click when it is unlocked. '''NOTE:''' do this step with care. If the sleeve is damaged the entire I/O module will need to be replaced.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:3143 5.png|center|300px]] || [[File:3143 6.png|center|200px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|-
|-
|[[VT3000_-_Update_Configuration_-_TIM,_PSM,_BSC|Update BSC, TIM or PSM Configuration]]
|Place the new SD Card into the metal sleeve. Push the sleeve down onto the board. Push the sleeve down towards the bottom of the device to lock it into place. Basically reverse the process in Step #4.
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Replace the cover on the device. Hand tighten the 4 screws on the cover - plug in the power cord to an outlet.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|-
|[[VT3000_-_Update_Firmware_-_Wireless|Update Firmware Wirelessly]]
|[[File:program1.png|center|275px]]
|}
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The device will show in the system as Not Configured. Use one of the links below to get instructions on sending a new configuration to the device.
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style="background:white; align:center; width:775px;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|[[VT3000 - Send a New Configuration to a BSC|'''Click Here''']] for instructions on sending a Configuration to a BSC.
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|[[VT3000 - Send a New Configuration to a TIM or PSM|'''Click Here''']] for instructions on sending a Configuration to a TIM or PSM.
|}
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|-
|colspan="2"|<inputbox>
|style="text-align: center;" | '''Select a Guide Here'''
              type=search
|-
              default=Search VersaCall Support
|[[VT3000_-_Update_Configuration_-_TIM,_PSM,_BSC|Update BSC, TIM or PSM Configuration]]
            </inputbox>
|-
|[[VT3000_-_Update_Firmware_-_Wireless|Update Firmware Wirelessly]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Device Hardware]]
[[Category:Device Hardware]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
If your BSC, TIM or PSM is showing a red SD Card icon on the Device Status page, you will need to replace the Micro SD Card inside the IO Module. You will see this icon DSIcon7.png appear in the "Status" column on the Device Status page.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
4. A New Micro SD Card 4GB or higher capacity.
5. A Philips head screwdriver to remove the I/O Module cover.



InstructionHeader.png

Step 1.
Stop all active Processes, Counts & Alarms on the device.
CLICK HERE for instructions on how to clear Active Monitoring Points.



Step 2.
Disconnect power on the I/O module - loosen the 4 screws on the cover of the I/O module - remove the cover.
Program1.png



Step 3.
On the I/O board – locate the Micro SD card in the top right corner of the device.
3143 4.png



Step 4.
Remove the micro SD card - push up on the metal sleeve then let it fall back. When you push up the sleeve there will be a click when it is unlocked. NOTE: do this step with care. If the sleeve is damaged the entire I/O module will need to be replaced.
3143 5.png
3143 6.png



Step 5.
Place the new SD Card into the metal sleeve. Push the sleeve down onto the board. Push the sleeve down towards the bottom of the device to lock it into place. Basically reverse the process in Step #4.



Step 6.
Replace the cover on the device. Hand tighten the 4 screws on the cover - plug in the power cord to an outlet.
Program1.png



Step 7.
The device will show in the system as Not Configured. Use one of the links below to get instructions on sending a new configuration to the device.
Click Here for instructions on sending a Configuration to a BSC.
Click Here for instructions on sending a Configuration to a TIM or PSM.



RelatedHowTos.png
Select a Guide Here
Update BSC, TIM or PSM Configuration
Update Firmware Wirelessly



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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