VT3000 - Add Phone Number

Overview Phones that will be used to receive voice communications from VersaCall must be setup as Outputs.

Requirements 1. The VT3000 Core Software installed and running on your system. 2. A Phone Modem (USB) connected & installed on the computer. 3. Phone Modem must be setup inside the VT3000 Core Software. 4. All phone number and/or extensions that will be used.

Instructions

1. Open the VT3000 web interface – log in with user name and password – select Configuration – select Outputs.

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  Configuration

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  Outputs

2. Select the Phone Number icon under the Add New list.

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3. Phone Number Properties:

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    a. Output ID – assigned by the system - not an editable field.
    b. Output Name – enter a name for the phone number.
    c. Classification - select the type of phone.
         i. Office Extension - select to dial an extension.
         ii. PA System - select to dial a PA.
         iii. Standard - select to dial a normal phone number.
    d. Modify - only select this link when told to by a VersaCall Technician.
    e. Phone Number/Extension – enter the phone number/extension without dashes or spaces.

4. Phone Number Availability.

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    a. Not Available – no messages will be sent to the phone.
    b. Always – messages will be sent 24 hours a day 7 days a week.
    c. During Specific Shifts – select the specific shift(s) that messages are to be sent.

5. Click on the Save & Exit button - select Save & Add New to add multiple phones - select Discard & Exit to exit without saving.

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Related - Step by Step Guides Test a Phone Number How to Install a Phone Modem Adjusting the Volume on a Modem Change the Number of Times a Message Plays on a Phone Number Print Out for Output(s)	Additional Help Submit a Ticket - https://www.versacall.com/customer-support/service-ticket Training Videos - https://www.versacall.com/training