VersaCall Reporting Software II
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VRS II
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
VRS II Templates
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
Communications - Average Response Time, Number of Incidents, and Average Resolve Time. Click Here for examples.
Down Time - Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison. Click Here for examples.
Production - Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code. Click Here for examples.
Analytics - Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE. Click Here for examples.
Export - Export to Excel. Click Here for examples.
Additional packages can be purchased either individually or bundled. Custom reports are considered when the need arises for reports outside the scope of the standard reporting Templates. Custom reports are quoted based on complexity.
Basic Functionality
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.
On the page header there are multiple icons that offer specific functionality. Select an Icon (below) to navigate to the page for further information.
Step by Step Guides
Run an Average Resolve Time Report
Run an Average Response Time Report
Run a Downtime Barchart Report
Run a Downtime Break Down Report
Run a Downtime Pie Chart Report
Run a Downtime by Reason Code Report
Run an Equipment Timeline Report
Run a Number of Incidents Report
Run an Output Bar Chart Report
Run a Performance Cycle Time Report
Run a Performance Output Report
Run a Scrap by Reason Code Report