Difference between revisions of "VT3000 Outputs"

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==Outputs==
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Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output. All outputs must be setup before it can be added to a route. Outputs are limited to Pagers, Emails, Text Messages, Radio Channels and Phone Numbers.
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|-align="center"
===Basic Functionality===
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
<gallery>
|
File:Pager icon.png|'''On-Site Pager''' - select to add a Pager.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
File:Email icon.png|'''Email Address''' - select to add an Email.
|
File:Text icon.png|'''Text Message''' - select to add a Cell Phone.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
File:Radio icon.png|'''Radio Channel''' - select to add Channel.
|}
File:Phone icon.png|'''Phone Number''' - select to add a Phone.
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
:*Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output.
:*All outputs must be setup before they can be added to a Route.
:*Outputs are limited to Pagers, Emails, Text Messages, Radio Channels, Phone Numbers, Microsoft Teams and Output Groups.
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Basic Functionality'''</span>
:<span style="color:#90A4AE; font-size:130%">'''Add an Output'''</span>
<gallery widths=100px perrow="4">
Image:Pager icon.png|<div style="text-align: center; color:#00719e">'''Pager'''</div>|link=VT3000 - Add Pager
Image:Email icon.png|<div style="text-align: center; color:#00719e">'''Email'''</div>|link=VT3000 - Add Email
Image:Text icon.png|<div style="text-align: center; color:#00719e">'''Text Message'''</div>|link=VT3000 - Add Cell Phone (Text Message)
Image:Radio icon.png|<div style="text-align: center; color:#00719e">'''Radio Channel'''</div>|link=VT3000 - Add Radio Channel
Image:Phone icon.png|<div style="text-align: center; color:#00719e">'''Phone Number'''</div>|link=VT3000 - Add Phone Number
Image:TeamLogo.png|<div style="text-align: center; color:#00719e">'''Teams Channel'''</div>|link=VT3000 - Add a Teams Channel
Image:OutputGroupIcon.png|<div style="text-align: center; color:#00719e">'''Output Group'''</div>|link=VT3000 - Add an Output Group
</gallery>
</gallery>
 
:<span style="color:#90A4AE; font-size:130%">'''Edit an Output''' - Select an existing Output from the list. Select thee '''Edit''' button.</span>
 
<gallery widths=312px heights=326px>
<gallery>
Image:Output Edit.png|link=VT3000 Outputs
File:Output Edit.png|'''Edit Output''' - select an output - select Edit. See specific output about settings.
File:Output Delete.png|'''Delete Output''' - select an output - select Delete. Select OK on confirmation screen.
File:Output Copy.png|'''Copy Output''' - select an output - select Copy. See specific output about settings.
</gallery>
</gallery>
 
:<span style="color:#90A4AE; font-size:130%">'''Delete an Output''' - Select an existing Output from the list. Select thee '''Delete''' button.</span>
----
<gallery widths=312px heights=326px>
 
Image:Output Delete.png|link=VT3000 Outputs
 
</gallery>
===On-Site Pager===
:<span style="color:#90A4AE; font-size:130%">'''Copy an Output''' - Select an existing Output from the list. Select thee '''Copy''' button.</span>
Use this type of output if the system has a paging transmitter attached and installed. VersaGold pagers are required, the user will need the Cap Code of each pager – a Cap Code is a 7-digit number found on a sticker placed on the back side of a VersaGold pager. If there is no sticker attached to the pagers use [[VT3000 - Program a Pager - Capcode]] to access or program the Cap Code.
<gallery widths=312px heights=326px>
 
Image:Output Copy.png|link=VT3000 Outputs
====Pager Settings====
</gallery>
 
</div>
[[File:Pager Settings.png]]
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
'''1. Output ID''' - assigned by VT3000 software.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Pager Properties'''</span>
 
:*'''Output ID''' - created/generated by the VersaCall software.
'''2. Output Name''' - enter a name for the pager.
:*'''Output Name''' - enter a name for the output.
 
:*'''Cap Code''' - enter 7 digit Cap Code for the pager.
'''3. Cap Code''' - enter 7 digit Cap Code for the pager.
:*'''Numeric''' - select to only send numbers - no characters.
 
<gallery widths=284px heights=120px>
'''4. Numeric''' - select to only send numbers - no characters.
Image:Pager Settings.png|link=VT3000 Outputs
 
</gallery>
 
</div>
 
<BR>
====Saving====
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
[[File:Output Save.png]]
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Email Properties'''</span>
 
:*'''Output ID''' - created/generated by the VersaCall software.
'''1. Save & Add New''' - save current pager - loads empty page to add another.
:*'''Output Name''' - enter a name for the output.
 
:*'''To Address''' - enter the recipients email address.
'''2. Save & Exit''' - save the current pager - return to Outputs page.
:*'''Include Tagline''' - select to show date & time on email.
 
<gallery widths=300px heights=120px>
'''3. Discard & Exit''' - delete the current pager - return to Outputs page.
Image:Email Settings.png|link=VT3000 Outputs
 
</gallery>
----
</div>
 
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
===Email Address===
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Text Message Properties'''</span>
Use this type of output if the system has been set up to send emails. If you are not sure about email being setup, use [[VT3000_-_Setup_-_Email_Server_(SMTP)|VT3000 - Setup - Email Server (SMTP)]] to check and/or setup email.
:*'''Output ID''' - created/generated by the VersaCall software.
 
:*'''Output Name''' - enter a name for the output.
====Email Settings====
:*'''Phone Number''' - enter the recipients phone number.
 
:*'''Provider''' - select the recipients cell phone provider.
[[File:Email Settings.png]]
<gallery widths=361px heights=132px>
 
Image:Text Settings.png||link=VT3000 Outputs
'''1. Output ID''' - assigned by VT3000 software.
</gallery>
 
</div>
'''2. Output Name''' - enter name recepient.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
'''3. To Address''' - enter the email address.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Radio Channel Properties'''</span>
 
:*'''Output ID''' - created/generated by the VersaCall software.
'''4. Include Tagline''' - select to show date & time on email.
:*'''Output Name''' - enter a name for the output.
 
:*'''Channel Number''' - enter the radio channel number.
 
:*'''Number of Times to Replay''' - enter number for times message is to be repeated.
 
:*'''Include Escalation Notification''' - select to broadcast escalation (level reached) messages.
====Saving====
<gallery widths=407px heights=163px>
[[File:Output Save.png]]
Image:Radio Settings.png||link=VT3000 Outputs
 
</gallery>
'''1. Save & Add New''' - save current email - loads empty page to add another.
</div>
 
<BR>
'''2. Save & Exit''' - save the current email - return to Outputs page.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Phone Number Properties'''</span>
'''3. Discard & Exit''' - delete the current email - return to Outputs page.
:*'''Output ID''' - created/generated by the VersaCall software.
 
:*'''Output Name''' - enter a name for the output.
----
:*'''Classification''' - select the Modify link to access the phone type setup. The step by step guide has information regarding what type of classification is required.
 
:*'''Phone Number''' - enter the area code and phone number of the recipient.
 
<gallery widths=308px heights=144px>
===Text Message===
Image:Phone Settings.png||link=VT3000 Outputs
Use this type of output if the system has been set up to send emails. If you are not sure about email being setup, use [[VT3000_-_Setup_-_Email_Server_(SMTP)|VT3000 - Setup - Email Server (SMTP)]] to check and/or setup email. In order to setup the cell phone to receive messages, you will need the phone number (area code + number) and the service provider.
</gallery>
 
</div>
====Text Message Settings====
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
[[File:Text Settings.png]]
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Teams Channel Properties'''</span>
 
:*'''Output ID''' - created/generated by the VersaCall software.
'''1. Output ID''' - assigned by VT3000 software.
:*'''Output Name''' - enter a name for the output.
 
:*'''Webhook URL''' – enter the Incoming Webhook provided by IT.
'''2. Output Name''' - enter name of recepient.
:*'''Color''' - enter a Web Color Hex or select the Pick button to select a color from a pallet. This is an optional field (Not Required).
 
:*'''Icon URL''' - enter a location of a publicly available image/icon. This is an optional field (Not Required).
'''3. Phone Number''' - enter phone number with area code.
<gallery widths=738px heights=158px>
 
Image:Teams-Color-1.png||link=VT3000 Outputs
'''4. Provider''' - select service provider or use custom.
</gallery>
 
</div>
 
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
====Saving====
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Output Group Properties'''</span>
[[File:Output Save.png]]
:*'''Output ID''' - created/generated by the VersaCall software.
 
:*'''Output Name''' - enter a name for the output.
'''1. Save & Add New''' - save current cell phone - loads empty page to add another.
:*'''Members''' - select output(s) from the Available list - select the Add button.
 
:*'''Availability - Use Member Availability''' - use the outputs current availability.
'''2. Save & Exit''' - save the current cell phone - return to Outputs page.
:*'''Availability - Override Member Availability''' - ignore the outputs current availability - set up a new availability for the group.
 
<gallery widths=600px heights=253px>
'''3. Discard & Exit''' - delete the current cell phone - return to Outputs page.
Image:OutGroup1.png||link=VT3000 Outputs
 
</gallery>
----
</div>
 
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
===Radio Channel===
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Availability Properties'''</span>
Use this type of output if the system has a Radio Module connected and functioning on the VersaCall system. Only the channel number is needed to setup this type of output.
:*'''Not Available''' - system will not activate the output at anytime.
 
:*'''Always''' - system will activate the output at all times without regard to day or time.
[[File:Radio Settings.png]]
:*'''During Specific Shifts''' - system will activate the output based on schedule & shifts selected.
 
<gallery widths=313px heights=250px>
'''1. Output ID''' - assigned by VT3000 software.
Image:3108 5.png||link=VT3000 Outputs
 
</gallery>
'''2. Output Name''' - enter a name for the channel.
</div>
 
<BR>
'''3. Channel Number''' - enter the radio channel number.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
'''4. Number of Times to Replay''' - enter number for times message is to be repeated.
{|style="margin:auto;"
 
{|class="wikitable" style="align:center; width:600px;"
'''5. Include Escalation Notification''' - select to broadcast escalation messages.
|-
 
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
 
|-
 
|<inputbox>type=search</inputbox>
====Saving====
|}
[[File:Output Save.png]]
|}
 
</div>
 
<br>
'''2. Save & Exit''' - save the current channel - return to Outputs page.
[[File:VC Footer.png|center|link=Main Page]]
 
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
'''3. Discard & Exit''' - delete the current channel - return to Outputs page.
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|-align="center"
----
|
 
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
 
|
===Phone Number===
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
Use this type of output if the system has a Phone Modem connected and functioning on the VersaCall system. The modem is connected to the system by USB. To setup this type of output you will need to know if the number is an Extension, PA System or Standard Phone Number.
|}
 
[[File:Phone Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter a name for the phone.
 
'''3. Classification''' - select an option for the phone.
 
    '''a. No Progression''' - for custom phone types.
    '''b. Office Extension''' - using a direct line to call an ext.
    '''c. PA System''' - using a PA system for calls.
    '''d. Standard''' - using normal calling method.
 
'''4. Phone Number''' - enter area code & phone number.
 
 
 
====Saving====
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current pager - loads empty page to add another.
 
'''2. Save & Exit''' - save the current pager - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current pager - return to Outputs page.
 
----
 
 
===Output Availability===
All output devices have an Availability selection. This is used to tell the system when the specific output can be activated.
[[File:Avail Settings.png]]
 
'''1. Not Available''' - system will not activate the output at anytime.
'''2. Always''' - system will activate the output at all times without regard to day or time.
'''3. During Specific Shifts''' - system will activate the output based on schedule & shifts selected.
 
----
 
 
===Step by Step Guides===

Latest revision as of 14:47, 21 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

  • Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output.
  • All outputs must be setup before they can be added to a Route.
  • Outputs are limited to Pagers, Emails, Text Messages, Radio Channels, Phone Numbers, Microsoft Teams and Output Groups.


Basic Functionality

Add an Output
Edit an Output - Select an existing Output from the list. Select thee Edit button.
Delete an Output - Select an existing Output from the list. Select thee Delete button.
Copy an Output - Select an existing Output from the list. Select thee Copy button.


Pager Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Cap Code - enter 7 digit Cap Code for the pager.
  • Numeric - select to only send numbers - no characters.


Email Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • To Address - enter the recipients email address.
  • Include Tagline - select to show date & time on email.


Text Message Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Phone Number - enter the recipients phone number.
  • Provider - select the recipients cell phone provider.


Radio Channel Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Channel Number - enter the radio channel number.
  • Number of Times to Replay - enter number for times message is to be repeated.
  • Include Escalation Notification - select to broadcast escalation (level reached) messages.


Phone Number Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Classification - select the Modify link to access the phone type setup. The step by step guide has information regarding what type of classification is required.
  • Phone Number - enter the area code and phone number of the recipient.


Teams Channel Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Webhook URL – enter the Incoming Webhook provided by IT.
  • Color - enter a Web Color Hex or select the Pick button to select a color from a pallet. This is an optional field (Not Required).
  • Icon URL - enter a location of a publicly available image/icon. This is an optional field (Not Required).


Output Group Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Members - select output(s) from the Available list - select the Add button.
  • Availability - Use Member Availability - use the outputs current availability.
  • Availability - Override Member Availability - ignore the outputs current availability - set up a new availability for the group.


Availability Properties

  • Not Available - system will not activate the output at anytime.
  • Always - system will activate the output at all times without regard to day or time.
  • During Specific Shifts - system will activate the output based on schedule & shifts selected.


Keyword Search

Type Subject or Key Word to Query Archives


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