Difference between revisions of "VT3000 Outputs"

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=Outputs=
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Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output. All outputs must be setup before it can be added to a route. Outputs are limited to Pagers, Emails, Text Messages, Radio Channels, Phone Numbers and Output Groups.
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|-align="center"
=Basic Functionality=
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
<gallery widths=75>
|
File:Pager icon.png|'''On-Site Pager''' - select to add a Pager.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
File:Email icon.png|'''Email Address''' - select to add an Email.
|
File:Text icon.png|'''Text Message''' - select to add a Cell Phone.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
File:Radio icon.png|'''Radio Channel''' - select to add Channel.
|}
File:Phone icon.png|'''Phone Number''' - select to add a Phone.
<BR>
File:OutputGroupIcon.png|'''Group''' - select to add an output group.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
:*Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output.
:*All outputs must be setup before they can be added to a Route.
:*Outputs are limited to Pagers, Emails, Text Messages, Radio Channels, Phone Numbers, Microsoft Teams and Output Groups.
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Basic Functionality'''</span>
:<span style="color:#90A4AE; font-size:130%">'''Add an Output'''</span>
<gallery widths=100px perrow="4">
Image:Pager icon.png|<div style="text-align: center; color:#00719e">'''Pager'''</div>|link=VT3000 - Add Pager
Image:Email icon.png|<div style="text-align: center; color:#00719e">'''Email'''</div>|link=VT3000 - Add Email
Image:Text icon.png|<div style="text-align: center; color:#00719e">'''Text Message'''</div>|link=VT3000 - Add Cell Phone (Text Message)
Image:Radio icon.png|<div style="text-align: center; color:#00719e">'''Radio Channel'''</div>|link=VT3000 - Add Radio Channel
Image:Phone icon.png|<div style="text-align: center; color:#00719e">'''Phone Number'''</div>|link=VT3000 - Add Phone Number
Image:TeamLogo.png|<div style="text-align: center; color:#00719e">'''Teams Channel'''</div>|link=VT3000 - Add a Teams Channel
Image:OutputGroupIcon.png|<div style="text-align: center; color:#00719e">'''Output Group'''</div>|link=VT3000 - Add an Output Group
</gallery>
</gallery>
 
:<span style="color:#90A4AE; font-size:130%">'''Edit an Output''' - Select an existing Output from the list. Select thee '''Edit''' button.</span>
 
<gallery widths=312px heights=326px>
<gallery>
Image:Output Edit.png|link=VT3000 Outputs
File:Output Edit.png|'''Edit Output''' - select an output - select Edit. See specific output about settings.
File:Output Delete.png|'''Delete Output''' - select an output - select Delete. Select OK on confirmation screen.
File:Output Copy.png|'''Copy Output''' - select an output - select Copy. See specific output about settings.
</gallery>
</gallery>
 
:<span style="color:#90A4AE; font-size:130%">'''Delete an Output''' - Select an existing Output from the list. Select thee '''Delete''' button.</span>
 
<gallery widths=312px heights=326px>
='''On-Site Pager'''=
Image:Output Delete.png|link=VT3000 Outputs
Use this type of output if the system has a paging transmitter attached and installed. VersaGold pagers are required, the user will need the Cap Code of each pager – a Cap Code is a 7-digit number found on a sticker placed on the back side of a VersaGold pager. If there is no sticker attached to the pagers use [[VT3000 - Program a Pager - Capcode]] to access or program the Cap Code.
 
 
==Pager Settings==
[[File:Pager Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter a name for the pager.
 
'''3. Cap Code''' - enter 7 digit Cap Code for the pager.
 
'''4. Numeric''' - select to only send numbers - no characters.
 
 
==Save Pager==
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current pager - loads empty page to add another.
 
'''2. Save & Exit''' - save the current pager - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current pager - return to Outputs page.
 
 
='''Email Address'''=
Use this type of output if the system has been set up to send emails. If you are not sure about email being setup, use [[VT3000_-_Setup_-_Email_Server_(SMTP)|VT3000 - Setup - Email Server (SMTP)]] to check and/or setup email.
 
 
==Email Settings==
[[File:Email Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter name recepient.
 
'''3. To Address''' - enter the email address.
 
'''4. Include Tagline''' - select to show date & time on email.
 
 
==Save Email==
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current email - loads empty page to add another.
 
'''2. Save & Exit''' - save the current email - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current email - return to Outputs page.
 
 
='''Text Message'''=
Use this type of output if the system has been set up to send emails. If you are not sure about email being setup, use [[VT3000_-_Setup_-_Email_Server_(SMTP)|VT3000 - Setup - Email Server (SMTP)]] to check and/or setup email. In order to setup the cell phone to receive messages, you will need the phone number (area code + number) and the service provider.
 
 
==Text Message Settings==
[[File:Text Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter name of recepient.
 
'''3. Phone Number''' - enter phone number with area code.
 
'''4. Provider''' - select service provider or use custom.
 
 
==Saving Text Message==
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current cell phone - loads empty page to add another.
 
'''2. Save & Exit''' - save the current cell phone - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current cell phone - return to Outputs page.
 
 
='''Radio Channel'''=
Use this type of output if the system has a Radio Module connected and functioning on the VersaCall system. Only the channel number is needed to setup this type of output.
 
 
==Radio Channel Settings==
[[File:Radio Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter a name for the channel.
 
'''3. Channel Number''' - enter the radio channel number.
 
'''4. Number of Times to Replay''' - enter number for times message is to be repeated.
 
'''5. Include Escalation Notification''' - select to broadcast escalation messages.
 
 
==Save Radio Channel==
[[File:Output Save.png]]
 
 
'''2. Save & Exit''' - save the current channel - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current channel - return to Outputs page.
 
 
='''Phone Number'''=
Use this type of output if the system has a Phone Modem connected and functioning on the VersaCall system. The modem is connected to the system by USB. To setup this type of output you will need to know if the number is an Extension, PA System or Standard Phone Number.
 
 
==Phone Number Settings==
[[File:Phone Settings.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter a name for the phone.
 
'''3. Classification''' - select an option for the phone.
 
    '''a. No Progression''' - for custom phone types.
    '''b. Office Extension''' - using a direct line to call an ext.
    '''c. PA System''' - using a PA system for calls.
    '''d. Standard''' - using normal calling method.
 
'''4. Phone Number''' - enter area code & phone number.
 
 
==Save Phone Number==
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current phone - loads empty page to add another.
 
'''2. Save & Exit''' - save the current phone - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current phone - return to Outputs page.
 
 
='''Output Group'''=
Use this type of output when you want to group multiple outputs. This feature also allows the user to setup a different availability time for the group rather than the individual output.
 
 
==Group Settings==
[[File:OutGroup1.png]]
 
'''1. Output ID''' - assigned by VT3000 software.
 
'''2. Output Name''' - enter a name for the group.
 
'''3. Members''' - select output - select the Add button.
 
'''4. Availability''' - there are 2 options.
 
    '''a. Use individual member availability''' - use the ouputs current availability.
    '''b. Override member availability''' - ignore the outputs current availability - set up a new availability for the group.
 
 
==Save Group==
[[File:Output Save.png]]
 
'''1. Save & Add New''' - save current group - loads empty page to add another.
 
'''2. Save & Exit''' - save the current group - return to Outputs page.
 
'''3. Discard & Exit''' - delete the current group - return to Outputs page.
 
 
 
=Output Availability=
All output devices have an Availability selection. This is used to tell the system when the specific output can be activated.
 
 
==Availability Settings==
[[File:Avail Settings.png]]
 
'''1. Not Available''' - system will not activate the output at anytime.
 
'''2. Always''' - system will activate the output at all times without regard to day or time.
 
'''3. During Specific Shifts''' - system will activate the output based on schedule & shifts selected.
 
 
=Step by Step Guides=
 
[[VT3000 - Add Pager|Add a Pager]]
 
[[VT3000 - Test - Pager Coverage|Test Pager Coverage]]
 
[[VT3000 - Add Email|Add an Email]]
 
[[VT3000 - Test - Email Address|Test an Email]]
 
[[VT3000 - Add Cell Phone (Text Message)|Add a Cell Phone (Text Message)]]
 
[[VT3000 - Test - Text Message|Test a Cell Phone]]
 
[[VT3000 - Add Radio Channel|Add a Two-Way Radio Channel]]
 
[[VT3000 - Test - Radio Channel|Test a Two-Way Radio Channel]]
 
[[VT3000 - Add an Output Group|Add an Output Group]]
 
[[VT3000 - Print Out - Output|Create a Print Out of Output(s)]]
 
 
=Having Trouble?=
 
<gallery widths=150px>
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
</gallery>
</gallery>
:<span style="color:#90A4AE; font-size:130%">'''Copy an Output''' - Select an existing Output from the list. Select thee '''Copy''' button.</span>
<gallery widths=312px heights=326px>
Image:Output Copy.png|link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Pager Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Cap Code''' - enter 7 digit Cap Code for the pager.
:*'''Numeric''' - select to only send numbers - no characters.
<gallery widths=284px heights=120px>
Image:Pager Settings.png|link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Email Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''To Address''' - enter the recipients email address.
:*'''Include Tagline''' - select to show date & time on email.
<gallery widths=300px heights=120px>
Image:Email Settings.png|link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Text Message Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Phone Number''' - enter the recipients phone number.
:*'''Provider''' - select the recipients cell phone provider.
<gallery widths=361px heights=132px>
Image:Text Settings.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Radio Channel Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Channel Number''' - enter the radio channel number.
:*'''Number of Times to Replay''' - enter number for times message is to be repeated.
:*'''Include Escalation Notification''' - select to broadcast escalation (level reached) messages.
<gallery widths=407px heights=163px>
Image:Radio Settings.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Phone Number Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Classification''' - select the Modify link to access the phone type setup. The step by step guide has information regarding what type of classification is required.
:*'''Phone Number''' - enter the area code and phone number of the recipient.
<gallery widths=308px heights=144px>
Image:Phone Settings.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Teams Channel Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Webhook URL''' – enter the Incoming Webhook provided by IT.
:*'''Color''' - enter a Web Color Hex or select the Pick button to select a color from a pallet. This is an optional field (Not Required).
:*'''Icon URL''' - enter a location of a publicly available image/icon. This is an optional field (Not Required).
<gallery widths=738px heights=158px>
Image:Teams-Color-1.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Output Group Properties'''</span>
:*'''Output ID''' - created/generated by the VersaCall software.
:*'''Output Name''' - enter a name for the output.
:*'''Members''' - select output(s) from the Available list - select the Add button.
:*'''Availability - Use Member Availability''' - use the outputs current availability.
:*'''Availability - Override Member Availability''' - ignore the outputs current availability - set up a new availability for the group.
<gallery widths=600px heights=253px>
Image:OutGroup1.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Availability Properties'''</span>
:*'''Not Available''' - system will not activate the output at anytime.
:*'''Always''' - system will activate the output at all times without regard to day or time.
:*'''During Specific Shifts''' - system will activate the output based on schedule & shifts selected.
<gallery widths=313px heights=250px>
Image:3108 5.png||link=VT3000 Outputs
</gallery>
</div>
<BR>
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Latest revision as of 14:47, 21 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

  • Any device the VT3000 system has access to notify when an alarm/call is made from a device/module is considered an Output.
  • All outputs must be setup before they can be added to a Route.
  • Outputs are limited to Pagers, Emails, Text Messages, Radio Channels, Phone Numbers, Microsoft Teams and Output Groups.


Basic Functionality

Add an Output
  • Pager
  • Email
  • Text Message
  • Radio Channel
  • Phone Number
  • Teams Channel
  • Output Group
Edit an Output - Select an existing Output from the list. Select thee Edit button.
  • Output Edit.png
Delete an Output - Select an existing Output from the list. Select thee Delete button.
  • Output Delete.png
Copy an Output - Select an existing Output from the list. Select thee Copy button.
  • Output Copy.png


Pager Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Cap Code - enter 7 digit Cap Code for the pager.
  • Numeric - select to only send numbers - no characters.
  • Pager Settings.png


Email Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • To Address - enter the recipients email address.
  • Include Tagline - select to show date & time on email.
  • Email Settings.png


Text Message Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Phone Number - enter the recipients phone number.
  • Provider - select the recipients cell phone provider.
  • Text Settings.png


Radio Channel Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Channel Number - enter the radio channel number.
  • Number of Times to Replay - enter number for times message is to be repeated.
  • Include Escalation Notification - select to broadcast escalation (level reached) messages.
  • Radio Settings.png


Phone Number Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Classification - select the Modify link to access the phone type setup. The step by step guide has information regarding what type of classification is required.
  • Phone Number - enter the area code and phone number of the recipient.
  • Phone Settings.png


Teams Channel Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Webhook URL – enter the Incoming Webhook provided by IT.
  • Color - enter a Web Color Hex or select the Pick button to select a color from a pallet. This is an optional field (Not Required).
  • Icon URL - enter a location of a publicly available image/icon. This is an optional field (Not Required).
  • Teams-Color-1.png


Output Group Properties

  • Output ID - created/generated by the VersaCall software.
  • Output Name - enter a name for the output.
  • Members - select output(s) from the Available list - select the Add button.
  • Availability - Use Member Availability - use the outputs current availability.
  • Availability - Override Member Availability - ignore the outputs current availability - set up a new availability for the group.
  • OutGroup1.png


Availability Properties

  • Not Available - system will not activate the output at anytime.
  • Always - system will activate the output at all times without regard to day or time.
  • During Specific Shifts - system will activate the output based on schedule & shifts selected.
  • 3108 5.png


Keyword Search

Type Subject or Key Word to Query Archives

 


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