Difference between revisions of "VT3000 - Install Paging Transmitter - Remote - Different Subnet"

From Versacall Support
Jump to navigation Jump to search
Line 1: Line 1:
{|style="margin:left;"
{|style="margin:auto;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:#eaf3ff;"
{|class="wikitable" style="background:#eaf3ff; width:800px;"
|-
|-
!style="text-align: left;"|<big>'''Overview'''</big>
!style="text-align: left;"|<big>'''Overview'''</big>
Line 7: Line 7:
|A Paging Transmitter is used to send messages to individual Pagers. This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
|A Paging Transmitter is used to send messages to individual Pagers. This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
|}
|}
{|style="margin:left;"
|}
{|style="margin:auto;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:#white; width: 800px;"
{|class="wikitable" style="background:#white; width: 800px;"
Line 18: Line 19:
|}
|}
|}
|}
<br>
{|style="margin:auto;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
Line 39: Line 39:
|}
|}
|}
|}
<br>
=<big>'''Instructions'''</big>=
=<big>'''Instructions'''</big>=
<br>
<br>
Line 230: Line 231:
<br>
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|-
Line 246: Line 248:
|}
|}
|}
|}
<br>
----
----
<br>
<br>
Line 276: Line 279:
{|style="margin:left;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:white;"
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|[[File:trans16.png]]
|[[File:trans16.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|'''Network Protocol''' – select TCP – select “to wait for connections”.
|'''Network Protocol''' – select TCP – select “to wait for connections”.
Line 324: Line 329:
{|style="margin:left;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:white;"
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|[[File:3103_8.png]]
|[[File:3103_8.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|'''Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
|'''Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Line 372: Line 379:
{|style="margin:left;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:white;"
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|[[File:3103_10.png]]
|[[File:3103_10.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|'''Description''' – enter Serial Port 1
|'''Description''' – enter Serial Port 1
Line 481: Line 490:
{|style="margin:left;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:white;"
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|[[File:3103_19.png]]
|[[File:3103_19.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|-
|'''Enabled''' – click on the box to place a check mark – this will enable the device.
|'''Enabled''' – click on the box to place a check mark – this will enable the device.
Line 555: Line 566:
|-
|-
|[[File:3102_25.png]]
|[[File:3102_25.png]]
|}
|}
|}
|}
|}
Line 568: Line 580:
|-
|-
|Test the Transmitter - [[VT3000_-_Test_-_Pager_Coverage|'''Click here for Instructions''']].
|Test the Transmitter - [[VT3000_-_Test_-_Pager_Coverage|'''Click here for Instructions''']].
|}
|}
|}
|}
|}
Line 574: Line 585:
----
----
----
----
----
<br>
 
 
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|valign="top" |
|valign="top" |
Line 610: Line 619:
             </inputbox>
             </inputbox>
|}
|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:System Hardware]]
[[Category:Paging Transmitter - Pagers]]
[[Category:Paging Transmitter - Pagers]]

Revision as of 19:37, 16 December 2021

Overview
A Paging Transmitter is used to send messages to individual Pagers. This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
Hardware Components
Trans5.png
Trans9.png
Trans7.png
Trans6.png
Coord4.png
Coord5.png
Coord6.png
Paging Transmitter Serial Cable Power Cord Antenna RS-232 RS-232 Power Cord Serial Cable
Requirements
1. The VT3000 Core Software installed and running on your system.
2. VersaCall Computer/Server plugged into your network via Ethernet connection.
3. New Paging Transmitter & RS-232 hardware.
4. The IP Address that the RS-232 is using once it is plugged into power & ethernet port. Your IT Department will need to provide this information by doing a MAC Address search. The MAC Address can be found on the sticker on the bottom of the RS-232 device.
5. Static IP, Subnet Mask & Default Gateway from your IT Department.
6. Open Ethernet port in the mounting location for the Paging Transmitter.
7. Two available 110VAC outlets for power in the mounting location for the Paging Transmitter.


Instructions


Step 1.
Connect the Serial Cable to the port on the Transmitter.
Trans14.png



Step 2.
Connect the other end of the Serial Cable to the RS-232 device.
Coord15.png



Step 3.
Connect the Power Cable to the Paging Transmitter.
Trans1.png



Step 4.
Connect the Antenna to the Paging Transmitter.
Trans3.png



Step 5.
Connect the Power Cable to the RS-232 device.
Coord16.png



Step 6.
Connect the Ethernet Cable to the RS-232 device.
Coord17.png



Step 7.
Connect the Ethernet Cable to your available port.
Coord18.png



Step 8.
Connect both Power Cables to an Electrical Outlet.
Bscin4.png



Step 9.
Open a web browser (IE, Firefox or Chrome) – enter the IP address for the port the RS-232 device is plugged into or the IP address from the MAC trace.
3103 2.png



Step 10.
Leave the Password blank – select the Login button.
3103 3.png



Step 11.
Enter any name to identify the transmitter – select the Next button.
3103 4.png



Step 12.
Enter IP address information provided by your IT department – select the Next button.
3103 5.png



Step 13.
Use the settings below.
Trans16.png
Network Protocol – select TCP – select “to wait for connections”.
Port Number – enter 4000.
Limit – select 4 connections from the drop down list.
IP Address – enter the IP address of the VersaCall computer.
NOTE: The IP address shown in the image is for reference purposes - use the IP address of your VersaCall computer/server.



Step 14.
Select the Advanced button.
3103 7.png



Step 15.
Use the settings below.
3103 8.png
Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Network – click in the box next to “I want to close a connection” to place a check mark in it.
After the connection is idle - select this option - enter 2 in the minutes field.
Serial – uncheck the box and leave the milliseconds field blank.
Data Packets – do not select the option to control data packets.



Step 16.
Select the Next button.
3103 9.png



Step 17.
Use the settings below:
3103 10.png
Description – enter Serial Port 1
Mode – select RS-232
Baud Rate – select 9600
Data Bits – select 8-Bits
Stop Bits – select 1-Bit
Parity – select No Parity
Flow Control – select No Flow Control



Step 18.
Select the Next button.
3103 9.png



Step 19.
Select the Save button.
3103 11.png



Step 20.
Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png



Step 21.
Select the Paging Transmitter tab – select the add “+” icon.
3103 18.png



Step 22.
Use the settings below:
3103 19.png
Enabled – click on the box to place a check mark – this will enable the device.
Description – enter any name for the transmitter.
Driver – select the Salcom 12-62 - Remote driver from the list.
Synchronization Code – if installing multiple transmitters, use the different codes.
Connection Method – select TCP Client from the list.
Address – enter the Static IP address that you entered in Step 5.
Port – enter 4000.



Step 23.
Click on the Save & Exit button in the top right corner of the screen.
3103 20.png



Step 24.
Select Yes on the Restart warning message. This must be done to complete the setup.
3102 22.png



Step 25.
Restart the VersaCall Service - Click here for Instructions.
3102 25.png



Step 26.
Test the Transmitter - Click here for Instructions.



Related - Step by Step Guides
Find the Paging Transmitter Properties/Settings
Install a USB Paging Transmitter
Replace an Existing USB Paging Transmitter
Install a Remote Paging Transmitter on the Same Subnet
Test Paging Transmitter Coverage
Programming a New Capcode on a Pager
Add a Pager to Output in VT3000 Core Software
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

 


Retrieved from "http://support.versacall.com/index.php?title=VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet&oldid=7009"