Difference between revisions of "VT3000 - Add Radio Channel"

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=Overview=
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When adding a UHF/VHF Radio, you will need to set it up in the VT3000 software. The Radio Transmitter must be connected to the VersaCall Control Unit and working properly. Any recorded audio files must be uploaded to the VersaCall Control Unit prior to setting up a route for the Channel.
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=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
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'''1.''' VT3000 Core software installed and running on the system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' Radio module installed and configured in the VT3000 Core software.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' Channel information.
<br>
 
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=Instructions=  
<br>
 
[[File:GeneralHeader.png]]
'''1.''' Open the VT3000 web interface – log in - select Configuration – select Outputs.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=93 heights=93>
|-
File:3109_1.png|Communications
|<big>'''Overview'''</big>
File:3109_2.png|Outputs
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Radio Channels that will be used to receive communications from VersaCall must be setup as Outputs.
'''2.''' Select the Radio Channel icon under the Add New list.
|}
 
|}
<gallery widths=310 heights=119>
<br>
File:3109_3.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''3.''' Output - Properties:
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
<gallery widths=536 heights=234>
|-
File:3109_4.png
|style="text-align: center;" | '''See Requirements Here'''
</gallery>
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
    '''a. Output ID''' – assigned by VT3000 software.
|-
    '''b. Output Name''' – enter a name for the radio channel.
|'''2.''' A Radio Module connected & installed on the computer (LPT Port).
    '''c. Channel Number''' – enter the channel number.
|-
    '''d. Number of Times to Replay''' – enter the number of times message should repeat over the channel.
|'''3.'''  Radio must be setup inside the VT3000 Core Software.
    '''e. Include Escalation Notification''' – mark if the system should state what level of escalation has been reached.
|-
 
|'''4.''' All Channel Numbers that will be used for communications.
 
|}
'''4.''' Output - Availability:
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|}
<gallery widths=313 heights=250>
<br>
File:3109_5.png
----
</gallery>
----
 
<br>
    '''a. Not Available''' – messages will never play on the channel.
[[File:VideoHeader.png]]
    '''b. Always''' – messages will play on the channel 24 hours a day.
<br>
    '''c. During Specific Shifts''' – messages will play on the channel during the selected shift & schedule.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Video'''</big>
'''5.''' Output - Properties - Example:
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=536 heights=234>
|-
File:3109_6.png
|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=vqTOb6tNQHQ</embedvideo>
</gallery>
|}
 
|}
 
<br>
'''6.''' Output - Availability - Example:
----
 
----
<gallery widths=313 heights=250>
<br>
File:3109_7.png
[[File:InstructionHeader.png]]
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''7.''' When the Radio Channel has been setup select the Save & Exit button. To delete any changes select Discard & Exit.
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=246 heights=45>
|valign="top" |
File:3109_8.png
|-
</gallery>
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Configuration – select Outputs.
 
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style=" align="center; " background:white;"
=Step by Step Guides=
|-
 
|[[File:3110_1.png|center|93px]] || [[File:3107_2.png|center|93px]]
[[VT3000 - Install 2-Way Radio Module|Installing a Radio Module]]
|-
 
|style="text-align:center" | '''Configuration''' ||style="text-align:center" | '''Outputs'''
[[VT3000 - Test - Radio Channel|Test a Radio Channel]]
|}
 
|}
[[VT3000 - Print Out - Output|Print Out for Output(s)]]
|}
 
|}
[[VT3000_-_Remote_Desktop_Settings|Radio is Transmitting Audio Files are Not Playing]]
<br>
 
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
=Having Trouble?=
|-
 
|<big>'''Step 2.'''</big>
<gallery widths=150px>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
|valign="top" |
</gallery>
|-
 
|Select the Radio Channel icon under the Add New list.
 
{|style="margin:left;"
=Categories=
|valign="top" |
 
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:3109_3.png|center|310px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Radio Channel Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:3109_4.png|center|536px]]
|}
{|class="wikitable" style="background:white; width: 775px;"
|-
|'''Output ID''' – assigned by the VT3000 software.
|-
|'''Output Name''' – enter a name for the radio channel.
|-
|'''Channel Number''' – enter the Channel number.
|-
|'''Number of Times to Replay''' - enter the number of times message should repeat over the channel.
|-
|'''Include Escalation Notification''' - mark if the system should state what level of escalation has been reached.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Radio Channel Availability.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:3108_5.png|center|313px]]
|}
{|class="wikitable" style="background:white; width: 775px;"
|-
|'''Not Available''' – no messages will be sent to the output.
|-
|'''Always''' - messages will be sent 24 hours a day 7 days a week.
|-
|'''During Specific Shifts''' - select the Schedule to be used - select the Shift(s) (check the box) the output is to receive messages during.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Example - Radio Channel 7 available for 3rd shift.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3109_6.png|center|536px]]
|}
{|class="wikitable" style="background:white;"
|-
|[[File:3107_7.png|center|313px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Click on the Save & Exit button to return to the Outputs page.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3109_8.png|center|246px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Install 2-Way Radio Module|Installing a Radio Module]]
|-
|[[VT3000 - Test - Radio Channel|Test a Radio Channel]]
|-
|[[VT3000 - Print Out - Output|Print Out for Output(s)]]
|-
|[[VT3000_-_Remote_Desktop_Settings|Radio is Transmitting Audio Files are Not Playing]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Configuration]]
[[Category:Configuration]]
[[Category:Outputs]]
[[Category:Outputs]]
[[Category:Routes]]
[[Category:Routes]]
[[Category:2-Way Radio]]

Latest revision as of 18:36, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Radio Channels that will be used to receive communications from VersaCall must be setup as Outputs.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Radio Module connected & installed on the computer (LPT Port).
3. Radio must be setup inside the VT3000 Core Software.
4. All Channel Numbers that will be used for communications.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Configuration – select Outputs.
3110 1.png
3107 2.png
Configuration Outputs



Step 2.
Select the Radio Channel icon under the Add New list.
3109 3.png



Step 3.
Radio Channel Properties:
3109 4.png
Output ID – assigned by the VT3000 software.
Output Name – enter a name for the radio channel.
Channel Number – enter the Channel number.
Number of Times to Replay - enter the number of times message should repeat over the channel.
Include Escalation Notification - mark if the system should state what level of escalation has been reached.



Step 4.
Radio Channel Availability.
3108 5.png
Not Available – no messages will be sent to the output.
Always - messages will be sent 24 hours a day 7 days a week.
During Specific Shifts - select the Schedule to be used - select the Shift(s) (check the box) the output is to receive messages during.



Step 5.
Example - Radio Channel 7 available for 3rd shift.
3109 6.png
3107 7.png



Step 6.
Click on the Save & Exit button to return to the Outputs page.
3109 8.png



RelatedHowTos.png
Select a Guide Here
Installing a Radio Module
Test a Radio Channel
Print Out for Output(s)
Radio is Transmitting Audio Files are Not Playing



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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