Difference between revisions of "VT3000 - Install Paging Transmitter - USB"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
There are 2 methods to installing a USB Paging Transmitter, New Transmitter or Replacement Transmitter. For a New Transmitter that has never been connected to your system, follow the instructions below. For a Replacement Transmitter, DO NOT use the instructions below - simply unplug the old transmitter and plug in the new one. After the physical swap is completed you will need to restart the VersaCall Service - [[VT3000 - Restart Service|Click here for instructions]]
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|-align="center"
 
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===Instructions===  
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
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|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
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|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
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<br>
----
----
'''New Transmitter Installation:'''
----
 
<br>
'''1.''' Download the driver from the link below. Place the zip file on the VersaCall computer. Unzip the file on the VersaCall computer. NOTE: The file must be run on the VC computer directly not through the web interface.
[[File:GeneralHeader.png]]
 
<br>
[https://versacall-public.sharepoint.com/SiteAssets/manuals/Salcom-1262-PSD-v2109.zip USB Driver]
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''2.''' Go to the location of the unzipped file - open the folder - select the Salcom-1262-PSD-v2109.msi file.
|<big>'''Overview'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
[[File:3122_2.png]][[File:3122_3.png]]
|valign="top" |
 
|-
 
|A Paging Transmitter is used to send messages to individual Pagers. This guide will explain how to install a USB paging transmitter.
'''3.''' On the License Agreement window - select "I accept" for the terms - select the Install button.
|}
 
|}
[[File:3122_4.png]]
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''4.''' A status screen will show the installation progress - select Next button when installation is complete.
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
[[File:3122_5.png]]
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
'''5.''' On the Complete window - select "Install USB Driver" - select Finish button.
|style="text-align: center;" | '''See Requirements Here'''
 
|-
[[File:3122_6.png]]
|'''1.'''  The VT3000 Core Software installed and running on your system.
 
|-
 
|'''2.'''  Physical access to the Paging Transmitter & VersaCall Computer/Server.
'''6.''' On the Driver Installation window - select Install button.
|-
 
|'''3.'''  New Paging Transmitter hardware.
[[File:3122_7.png]]
|}
 
|}
 
|}
'''7.''' Select OK button once the installation is complete.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
[[File:3122_9.png]]
|-
 
|<big>'''Hardware Components'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''8.''' Find an open USB port on the back of the control unit - connect the USB cord - connect the power cord.
|valign="top" |
 
|-
[[File:3121_7.png]]
|[[File:trans5.png|center|100px|Paging Transmitter]] || [[File:trans8.png|center|100px|USB Cord]] || [[File:trans7.png|center|100px|Power Cord]] || [[File:trans6.png|center|20px|Antenna]]
 
|}
 
|}
9. Open the VT3000 web interface – log in – select Administration – select System Settings – select Service.
<br>
 
----
[[File:3122_10.png]][[File:3122_11.png]][[File:3122_12.png]]
----
 
<br>
 
[[File:InstructionHeader.png]]
'''10.''' Select Paging Transmitters tab.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
[[File:3122_13.png]]
|-
 
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''11.''' Select Plus icon.
|valign="top" |
 
|-
[[File:3122_14.png]]
|Contact VersaCall Support for the latest driver. Place the zip file on the VersaCall computer - unzip the file. '''NOTE:''' The file must be run on the VC computer.
 
{|style="margin:left;"
 
|valign="top" |
'''12.''' Transmitter Properties:
{|class="wikitable" style=" align="center; " background:white;"
 
|-
[[File:3122_15.png]]
|Contact [https://www.versacall.com/customer-support/service-ticket/ <u>'''VersaCall Support'''</u>] for zip file.
 
|}
 
|}
    '''a. Enabled –''' place a check mark in the box to enable.
|}
    '''b. Description –''' enter a name for the transmitter.
|}
    '''c. Driver –''' select Salcom 12-62 – USB.
<br>
    '''d. Synchronization Code –''' leave this set to None unless told to change by a VersaCall Technician.
----
    '''e. Connection Method –''' leave this set to Serial.
<br>
    '''f. Port –''' click on the down arrow and select the “Silicon Labs CP210x USB to UART Bridge” port.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''13.''' Select Save & Exit button.
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
[[File:3122_16.png]]
|valign="top" |
 
|-
 
|Go to the location of the unzipped file - open the folder - select the Salcom-1262-PSD-v2109.msi file.
'''13.''' The VersaCall Service must be restart for the changes to take effect - [[VT3000 - Restart Service|Click here for instructions]]
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_2.png|center]] || [[File:3122_3.png|center]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the License Agreement window - select "I accept" for the terms - select the Install button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_4.png]]
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|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A status screen will show the installation progress - select Next button when installation is complete.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_5.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the Complete window - select "Install USB Driver" - select Finish button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_6.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the Driver Installation window - select Install button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_7.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select OK button once the installation is complete.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
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|[[File:3122_9.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Attach the Antenna to the Paging Transmitter.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:trans3.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the Power Cord into the Paging Transmitter.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:trans1.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the USB Cord into the Paging Transmitter.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:trans2.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the Power Cord in the electrical outlet.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:bscin25.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Find an open USB port on the back of the control unit - connect the USB cord - connect the power cord.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_7.png|750px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web interface – log in – select Administration – select System Settings – select Service.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_10.png|center|85px]] || [[File:3122_11.png|center|85px]] || [[File:3122_12.png|center|85px]] ||
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Paging Transmitters tab.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_13.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Plus icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_14.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Transmitter Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3122_15.png]]
|-
|'''Enabled –''' place a check mark in the box to enable.
|-
|'''Description –''' enter a name for the transmitter.
|-
|'''Driver –''' select Salcom 12-62 – USB.
|-
|'''Synchronization Code –''' leave this set to None unless told to change by a VersaCall Technician.
|-
|'''Connection Method –''' leave this set to Serial.
|-
|'''Port –''' click on the down arrow and select the “Silicon Labs CP210x USB to UART Bridge” port.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Yes on the Restart warning message. This must be done to complete the setup.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_22.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Find Paging Transmitter Settings|Find the Paging Transmitter Properties/Settings]]
|-
|[[VT3000 - Replace Paging Transmitter - USB|Replace an Existing USB Paging Transmitter]]
|-
|[[VT3000 - Install Paging Transmitter - Remote - Same Subnet|Install a Remote Paging Transmitter on the Same Subnet]]
|-
|[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install a Remote Paging Transmitter on a Different Subnet]]
|-
|[[VT3000 - Test - Pager Coverage| Test Paging Transmitter Coverage]]
|-
|[[VT3000 - Program a Pager - Capcode|Programming a New Capcode on a Pager]]
|-
|[[VT3000 - Add Pager|Add a Pager to Output in VT3000 Core Software]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
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<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:Paging Transmitter - Pagers]]

Latest revision as of 19:23, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
A Paging Transmitter is used to send messages to individual Pagers. This guide will explain how to install a USB paging transmitter.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Physical access to the Paging Transmitter & VersaCall Computer/Server.
3. New Paging Transmitter hardware.


Hardware Components
Paging Transmitter
USB Cord
Power Cord
Antenna



InstructionHeader.png

Step 1.
Contact VersaCall Support for the latest driver. Place the zip file on the VersaCall computer - unzip the file. NOTE: The file must be run on the VC computer.
Contact VersaCall Support for zip file.



Step 2.
Go to the location of the unzipped file - open the folder - select the Salcom-1262-PSD-v2109.msi file.
3122 2.png
3122 3.png



Step 3.
On the License Agreement window - select "I accept" for the terms - select the Install button.
3122 4.png



Step 4.
A status screen will show the installation progress - select Next button when installation is complete.
3122 5.png



Step 5.
On the Complete window - select "Install USB Driver" - select Finish button.
3122 6.png



Step 6.
On the Driver Installation window - select Install button.
3122 7.png



Step 7.
Select OK button once the installation is complete.
3122 9.png



Step 8.
Attach the Antenna to the Paging Transmitter.
Trans3.png



Step 9.
Plug the Power Cord into the Paging Transmitter.
Trans1.png



Step 10.
Plug the USB Cord into the Paging Transmitter.
Trans2.png



Step 11.
Plug the Power Cord in the electrical outlet.
Bscin25.png



Step 12.
Find an open USB port on the back of the control unit - connect the USB cord - connect the power cord.
3121 7.png



Step 13.
Open the VT3000 web interface – log in – select Administration – select System Settings – select Service.
3122 10.png
3122 11.png
3122 12.png



Step 14.
Select Paging Transmitters tab.
3122 13.png



Step 15.
Select Plus icon.
3122 14.png



Step 16.
Transmitter Properties:
3122 15.png
Enabled – place a check mark in the box to enable.
Description – enter a name for the transmitter.
Driver – select Salcom 12-62 – USB.
Synchronization Code – leave this set to None unless told to change by a VersaCall Technician.
Connection Method – leave this set to Serial.
Port – click on the down arrow and select the “Silicon Labs CP210x USB to UART Bridge” port.



Step 17.
Select Yes on the Restart warning message. This must be done to complete the setup.
3102 22.png



Step 18.
Restart the VersaCall Service - Click here for Instructions.



RelatedHowTos.png
Select a Guide Here
Find the Paging Transmitter Properties/Settings
Replace an Existing USB Paging Transmitter
Install a Remote Paging Transmitter on the Same Subnet
Install a Remote Paging Transmitter on a Different Subnet
Test Paging Transmitter Coverage
Programming a New Capcode on a Pager
Add a Pager to Output in VT3000 Core Software



SearchHeader.png

 



VC Footer.png
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