Difference between revisions of "VT3000 - Install Paging Transmitter - Remote - Same Subnet"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
|+style="background:transparent|
 
|-align="center"
 
|
=Unpack=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
You will have the following components after unpacking.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
<gallery widths=150>
|
File:trans5.png|Paging Transmitter
|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
File:trans7.png|Power Cord
|}
File:trans9.png|Serial Cable
<br>
File:trans6.png|Antenna
----
File:Coord4.png|RS-232
----
File:Coord5.png|RS-232 Power
<br>
File:Coord6.png|Serial Cable
[[File:GeneralHeader.png]]
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
=Requirements=
|<big>'''Overview'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''1.''' VT3000 Core Software installed and running on your system.
|valign="top" |
 
|-
'''2.''' The VersaCall Control Unit/Computer plugged into your network via Ethernet connection.
|A Paging Transmitter is used to send messages to individual Pagers. This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
 
|}
'''3.''' All hardware shown in the images above.
|}
 
<br>
'''4.''' A Static IP address that has been provided by your IT Department.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''5.''' The Subnet Mask to be used for the Static IP address provided by your IT Department.
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''6.''' The Default Gateway to be used for the Static IP address provided by your IT Department.
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
=Instructions=  
|style="text-align: center;" | '''See Requirements Here'''
 
|-
'''1.''' Connect the Serial Cable to the port on the Transmitter.
|'''1.''' The VT3000 Core Software installed and running on your system.
 
|-
<gallery widths=300>
|'''2.'''  VersaCall Computer/Server plugged into your network via Ethernet connection.
File:trans14.png
|-
</gallery>
|'''3.''' New Paging Transmitter & RS-232 hardware.
 
|-
 
|'''4.'''  Static IP, Subnet Mask & Default Gateway from your IT Department.
'''2.''' Connect the other end of the Serial Cable to the RS-232 device.
|-
 
|'''5.''' Open Ethernet port in the mounting location for the Paging Transmitter.
<gallery widths=300>
|-
File:Coord15.png
|'''6.''' Two available 110VAC outlets for power in the mounting location for the Paging Transmitter.
</gallery>
|}
 
|}
 
|}
'''3.''' Connect the Power Cable to the Paging Transmitter.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=300>
|-
File:trans1.png
|<big>'''Hardware Components'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''4.''' Connect the Antenna to the Paging Transmitter.
|[[File:trans5.png|center|100px|Paging Transmitter]] || [[File:trans9.png|center|100px|Serial Cable]] || [[File:trans7.png|center|100px|Transmitter Power Cord]] || [[File:trans6.png|center|20px|Antenna]] || [[File:Coord4.png|center|100px|RS-232 Serial Server]] || [[File:Coord5.png|center|100px|RS-232 Power Cord]] || [[File:Coord6.png|center|100px|Serial Cable]]
 
|}
<gallery widths=300>
|}
File:trans3.png
<br>
</gallery>
----
 
----
 
<br>
'''5.''' Connect the Power Cable to the RS-232 device.
[[File:InstructionHeader.png]]
 
<br>
<gallery widths=300>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:Coord16.png
|-
</gallery>
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''6.''' Connect the Ethernet Cable to the RS-232 device.
|-
 
|Connect the Serial Cable to the port on the Transmitter.
<gallery widths=300>
{|style="margin:left;"
File:Coord17.png
|valign="top" |
</gallery>
{|class="wikitable" style=" align="center; " background:white;"
 
|-
 
|[[File:trans14.png]]
'''7.''' Connect the Ethernet Cable to your available port.
|}
 
|}
<gallery widths=300>
|}
File:Coord18.png
|}
</gallery>
<br>
 
----
 
<br>
'''8.''' Connect both Power Cables to an Electrical Outlet.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=300>
|<big>'''Step 2.'''</big>
File:bscin4.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Connect the other end of the Serial Cable to the RS-232 device.
'''9.''' Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
{|style="margin:left;"
 
|valign="top" |
<gallery widths=150>
{|class="wikitable" style="background:white;"
File:HT3100_2.png
|-
File:HT3100_3.png
|[[File:Coord15.png]]
File:HT3100_4.png
|}
</gallery>
|}
 
|}
                 
|}
'''10.''' Select the Paging Transmitter tab – select the add “+” icon.
<br>
 
----
[[File:trans15.png]]
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''11.''' Use the settings below:
|<big>'''Step 3.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
[[File:3102_9.png]]
|valign="top" |
 
|-
    '''a. Enabled''' – click on the box to place a check mark – this will enable the device.
|Connect the Power Cable to the Paging Transmitter.
    '''b. Description''' – enter any name for the transmitter.
{|style="margin:left;"
    '''c. Driver''' – select the Salcom 12-62 - Remote driver from the list.
|valign="top" |
    '''d. Synchronization Code''' – if this is your only paging transmitter, leave the field as None. Use different codes for multiple transmitters.
{|class="wikitable" style="background:white;"
    '''e. Connection Method''' – select TCP Client from the list.
|-
    '''f. Address''' – click on the Scan button.
|[[File:trans1.png]]
 
|}
 
|}
'''12.''' The IP address of the RS232 device will show - click on the IP address - click on the Configuration button.
|}
 
|}
[[File:3102_10.png]]
<br>
 
----
 
<br>
'''13.''' Leave Password blank – select the Login button.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
[[File:3102_11.png]]
|<big>'''Step 4.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''14.''' Enter any name to identify the transmitter – select the Next button.
|-
 
|Connect the Antenna to the Paging Transmitter.
[[File:3102_12.png]]
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white;"
'''15.''' Enter IP address information provided by your IT department – select the Next button.
|-
 
|[[File:trans3.png]]
[[File:3102_13.png]]
|}
 
|}
 
|}
'''16.''' Use the settings below:
|}
 
<br>
[[File:trans16.png]]
----
 
<br>
    '''a. Network Protocol''' – select TCP – select “to wait for connections”.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
    '''b. Port Number''' – enter 4000.
|-
    '''c. Limit''' – select 4 connections from the drop down list.
|<big>'''Step 5.'''</big>
    '''d. IP Address''' – enter the IP address of the VersaCall computer.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''NOTE:''' The IP address shown in the image is for reference purposes - use the IP address of your VersaCall computer/server.
|-
 
|Connect the Power Cable to the RS-232 device.
 
{|style="margin:left;"
'''17.''' Select the Advanced button.
|valign="top" |
 
{|class="wikitable" style="background:white;"
[[File:3102_15.png]]
|-
 
|[[File:Coord16.png]]
 
|}
'''18.''' Use the settings below:
|}
 
|}
[[File:3102_16.png]]
|}
 
<br>
    '''a. Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
----
    '''b. Network''' – click in the box next to “I want to close a connection” to place a check mark in it.
<br>
          '''i.''' Select “after the connection ……” and enter 2 in the field for minutes.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
    '''c. Serial''' – uncheck the box and leave the milliseconds field blank.
|-
    '''d. Data Packets''' – do not select the option to control data packets.
|<big>'''Step 6.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''19.''' Select the Next button.
|-
 
|Connect the Ethernet Cable to the RS-232 device.
[[File:3102_18.png]]
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white;"
'''20.''' Use the settings below:
|-
 
|[[File:Coord17.png]]
[[File:3102_17.png]]
|}
 
|}
    '''a. Description''' – enter Serial Port 1
|}
    '''b. Mode''' – select RS-232
|}
    '''c. Baud Rate''' – select 9600
<br>
    '''d. Data Bits''' – select 8-Bits
----
    '''e. Stop Bits''' – select 1-Bit
<br>
    '''f. Parity''' – select No Parity
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
    '''g. Flow Control''' – select No Flow Control
|-
 
|<big>'''Step 7.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''21.''' Select the Next button.
|valign="top" |
 
|-
[[File:3102_18.png]]
|Connect the Ethernet Cable to your available port.
 
{|style="margin:left;"
 
|valign="top" |
'''22.''' Select the Save button.
{|class="wikitable" style="background:white;"
 
|-
[[File:3102_19.png]]
|[[File:Coord18.png]]
 
|}
 
|}
'''23.''' Close the VLinx webpage - select the IP address of the device - click on the Select button.
|}
 
|}
[[File:3102_10.png]]
<br>
 
----
 
<br>
'''24.''' Enter 4000 for the Port field.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
[[File:3102_20.png]]
|<big>'''Step 8.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''25.''' Select the Save & Exit button.
|-
 
|Connect both Power Cables to an Electrical Outlet.
[[File:3102_21.png]]
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white;"
'''26.''' Select Yes on the Restart warning message. This must be done to complete the setup.
|-
 
|[[File:bscin4.png]]
[[File:3102_22.png]]
|}
 
|}
 
|}
'''27.''' Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
|}
 
<br>
[[File:3102_25.png]]
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''28.''' Test the Transmitter - [[VT3000_-_Test_-_Pager_Coverage|'''Click here for Instructions''']].
|-
 
|<big>'''Step 9.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
=Step by Step Guides=
|-
 
|Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
[[VT3000 - Install Paging Transmitter - USB|Install or Replace a USB Paging Transmitter]]
{|style="margin:left;"
 
|valign="top" |
[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install a Remote Paging Transmitter on a Different Subnet]]
{|class="wikitable" style="background:white;"
 
|-
[[VT3000 - Program a Pager - Capcode|Program a Pager Capcode]]
|[[File:HT3100_2.png]] || [[File:HT3100_3.png]] || [[File:HT3100_4.png]]
 
|}
 
|}
 
|}
=Having Trouble?=
|}
 
<br>
<gallery widths=150px>
----
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Step 10.'''</big>
=Categories=
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
|-
|Select the Paging Transmitter tab – select the add “+” icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:trans15.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the settings below:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:3102_9.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Enabled''' – click on the box to place a check mark – this will enable the device.
|-
|'''Description''' – enter any name for the transmitter.
|-
|'''Driver''' – select the Salcom 12-62 - Remote driver from the list.
|-
|'''Synchronization Code''' – if this is your only paging transmitter, leave the field as None. Use different codes for multiple transmitters.
|-
|'''Connection Method''' – select TCP Client from the list.
|-
|'''Address''' – click on the Scan button.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The IP address of the RS232 device will show - click on the IP address - click on the Configuration button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_10.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Leave Password blank – select the Login button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_11.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter any name to identify the transmitter – select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_12.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter IP address information provided by your IT department – select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_13.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the settings below:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:trans16.png|border|center|400px]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Network Protocol''' – select TCP – select “to wait for connections”.
|-
|'''Port Number''' – enter 4000.
|-
|'''Limit''' – select 4 connections from the drop down list.
|-
|'''IP Address''' – enter the IP address of the VersaCall computer.
|-
| style="text-align:center;"|'''NOTE:''' The IP address shown in the image is for reference purposes - use the IP address of your VersaCall computer/server.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Advanced button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_15.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the settings below:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:3102_16.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
|-
|'''Network''' – click in the box next to “I want to close a connection” to place a check mark in it.
|-
|'''After the connection is idle''' - select this option - enter 2 in the minutes field.
|-
|'''Serial''' – uncheck the box and leave the milliseconds field blank.
|-
|'''Data Packets''' – do not select the option to control data packets.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 19.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_18.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 20.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the settings below:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:3102_17.png|border|center]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Description''' – enter Serial Port 1
|-
|'''Mode''' – select RS-232
|-
|'''Baud Rate''' – select 9600
|-
|'''Data Bits''' – select 8-Bits
|-
|'''Stop Bits''' – select 1-Bit
|-
|'''Parity''' – select No Parity
|-
|'''Flow Control''' – select No Flow Control
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 21.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_18.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 22.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Save button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_19.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 23.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Close the VLinx webpage - select the IP address of the device - click on the Select button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_10.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter 4000 for the Port field.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_20.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 25.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
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|Select the Save & Exit button.
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|<big>'''Step 26.'''</big>
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|Select Yes on the Restart warning message. This must be done to complete the setup.
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|<big>'''Step 27.'''</big>
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|Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
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|<big>'''Step 28.'''</big>
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|'''28.''' Test the Transmitter - [[VT3000_-_Test_-_Pager_Coverage|'''Click here for Instructions''']].
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|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Find Paging Transmitter Settings|Find the Paging Transmitter Properties/Settings]]
|-
|[[VT3000 - Install Paging Transmitter - USB|Install a USB Paging Transmitter]]
|-
|[[VT3000 - Replace Paging Transmitter - USB|Replace an Existing USB Paging Transmitter]]
|-
|[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install a Remote Paging Transmitter on a Different Subnet]]
|-
|[[VT3000 - Test - Pager Coverage| Test Paging Transmitter Coverage]]
|-
|[[VT3000 - Program a Pager - Capcode|Programming a New Capcode on a Pager]]
|-
|[[VT3000 - Add Pager|Add a Pager to Output in VT3000 Core Software]]
|}
|}
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<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:System Hardware]]
[[Category:Paging Transmitter - Pagers]]
[[Category:Paging Transmitter - Pagers]]

Latest revision as of 19:24, 20 April 2023

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Overview
A Paging Transmitter is used to send messages to individual Pagers. This guide will show how to configure a remote transmitter that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. VersaCall Computer/Server plugged into your network via Ethernet connection.
3. New Paging Transmitter & RS-232 hardware.
4. Static IP, Subnet Mask & Default Gateway from your IT Department.
5. Open Ethernet port in the mounting location for the Paging Transmitter.
6. Two available 110VAC outlets for power in the mounting location for the Paging Transmitter.


Hardware Components
Paging Transmitter
Serial Cable
Transmitter Power Cord
Antenna
RS-232 Serial Server
RS-232 Power Cord
Serial Cable



InstructionHeader.png

Step 1.
Connect the Serial Cable to the port on the Transmitter.
Trans14.png



Step 2.
Connect the other end of the Serial Cable to the RS-232 device.
Coord15.png



Step 3.
Connect the Power Cable to the Paging Transmitter.
Trans1.png



Step 4.
Connect the Antenna to the Paging Transmitter.
Trans3.png



Step 5.
Connect the Power Cable to the RS-232 device.
Coord16.png



Step 6.
Connect the Ethernet Cable to the RS-232 device.
Coord17.png



Step 7.
Connect the Ethernet Cable to your available port.
Coord18.png



Step 8.
Connect both Power Cables to an Electrical Outlet.
Bscin4.png



Step 9.
Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
HT3100 2.png HT3100 3.png HT3100 4.png



Step 10.
Select the Paging Transmitter tab – select the add “+” icon.
Trans15.png



Step 11.
Use the settings below:
3102 9.png
Enabled – click on the box to place a check mark – this will enable the device.
Description – enter any name for the transmitter.
Driver – select the Salcom 12-62 - Remote driver from the list.
Synchronization Code – if this is your only paging transmitter, leave the field as None. Use different codes for multiple transmitters.
Connection Method – select TCP Client from the list.
Address – click on the Scan button.



Step 12.
The IP address of the RS232 device will show - click on the IP address - click on the Configuration button.
3102 10.png



Step 13.
Leave Password blank – select the Login button.
3102 11.png



Step 14.
Enter any name to identify the transmitter – select the Next button.
3102 12.png



Step 15.
Enter IP address information provided by your IT department – select the Next button.
3102 13.png



Step 16.
Use the settings below:
Trans16.png
Network Protocol – select TCP – select “to wait for connections”.
Port Number – enter 4000.
Limit – select 4 connections from the drop down list.
IP Address – enter the IP address of the VersaCall computer.
NOTE: The IP address shown in the image is for reference purposes - use the IP address of your VersaCall computer/server.



Step 17.
Select the Advanced button.
3102 15.png



Step 18.
Use the settings below:
3102 16.png
Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Network – click in the box next to “I want to close a connection” to place a check mark in it.
After the connection is idle - select this option - enter 2 in the minutes field.
Serial – uncheck the box and leave the milliseconds field blank.
Data Packets – do not select the option to control data packets.



Step 19.
Select the Next button.
3102 18.png



Step 20.
Use the settings below:
3102 17.png
Description – enter Serial Port 1
Mode – select RS-232
Baud Rate – select 9600
Data Bits – select 8-Bits
Stop Bits – select 1-Bit
Parity – select No Parity
Flow Control – select No Flow Control



Step 21.
Select the Next button.
3102 18.png



Step 22.
Select the Save button.
3102 19.png



Step 23.
Close the VLinx webpage - select the IP address of the device - click on the Select button.
3102 10.png



Step 24.
Enter 4000 for the Port field.
3102 20.png



Step 25.
Select the Save & Exit button.
3102 21.png



Step 26.
Select Yes on the Restart warning message. This must be done to complete the setup.
3102 22.png



Step 27.
Restart the VersaCall Service - Click here for Instructions.
3102 25.png



Step 28.
28. Test the Transmitter - Click here for Instructions.



RelatedHowTos.png
Select a Guide Here
Find the Paging Transmitter Properties/Settings
Install a USB Paging Transmitter
Replace an Existing USB Paging Transmitter
Install a Remote Paging Transmitter on a Different Subnet
Test Paging Transmitter Coverage
Programming a New Capcode on a Pager
Add a Pager to Output in VT3000 Core Software



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