Difference between revisions of "VT3000 - Update Date/Time on Tablet"

From Versacall Support
Jump to navigation Jump to search
m (Text replacement - "https://www.linkedin.com/company/versacall-technologies-inc-/mycompany/" to "https://www.linkedin.com/company/versacall/")
 
(10 intermediate revisions by the same user not shown)
Line 1: Line 1:
=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
If a tablet losses power and the internal battery goes completely dead, when power is established again the tablet date & time will reset to factory default. The steps below explain how to reset that Date & Time to the correct setting.
|+style="background:transparent|
|-align="center"
|
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
|
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
|
|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
|}
<br>
----
----
<br>
[[File:GeneralHeader.png]]
<br>


==Instructions==
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Overview'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If a tablet losses power and the internal battery goes completely dead, when power is established again the tablet date & time will reset to factory default. The steps below explain how to reset that Date & Time to the correct setting.
|}
|}
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Requirements'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
|-
|style="text-align: center;" | '''See Requirements Here'''
|-
|'''1.'''  A BSC, TIM or PSM I/O Module powered.
|-
|'''2.'''  A Touch Screen powered and connected to the I/O via Bluetooth.
|}
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the 3 squares in the top right corner of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect2.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter the PIN - by default this is 7047 - select OK.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect3.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Exit on the menu that appears.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect4.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Launcher 3 from the menu that appears - select Just Once.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect5.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect6.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Apps screen will load - select the Settings App Icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect7.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Date & Time option under the System heading.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time6.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Set Date option.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time7.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Using the calendar, set the correct Year, Month & Day. Once this is set to the correct date, select the OK option.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time8.png|center|345px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Set Time option from the menu.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time11.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the clock arm to move it to the correct Hour - select OK once it is set correctly.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time9.png|center|345px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Use the clock arm to move it to the correct Minute. If you need to change the AM/PM select it on the left side. Once the time is correct select OK.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time10.png|center|345px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Home icon (Circle or a House).
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time15.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the VersaCall HMI from the pop up menu - select Always.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Time14.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|You will be returned to your BSC, TIM or PSM interface.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-


'''1.''' Power on the tablet - select 3 white squares in the top right corner.
|[[VT3000 - Pairing an Existing Touch Screen|Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM]]
 
|-
[[File:bluetest1.gif]]
|[[VT3000 - Replacement - Touch Screen|Guide on Paring an IO with a New Touch Screen - BSC TIM PSM]]
 
|-
 
|[[VT3000 - Test - Bluetooth Signal Strength|Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM]]
'''2.''' Enter the PIN for the tablet select OK - contact VersaCall support if you do not know the PIN.
|}
 
|}
[[File:bluetest2.gif]]
<br>
 
----
 
<br>
'''3.''' Select Exit from the menu.
{|style="margin:auto;"
 
|+
[[File:time3.gif]]
[[File:SearchHeader.png|center]]
 
|align="center" |
 
{|class="wikitable"
'''4.''' On the Android home screen select the Apps icon.
|-
 
|<inputbox>type=search</inputbox>
[[File:time4.gif]]
|}
 
|}
 
<br>
'''5.''' Select the Settings icon in Apps.
----
 
<br>
[[File:time5.gif]]
[[File:VC Footer.png|center]]
 
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
 
|+style="background:transparent|
'''6.''' Select Date & Time from Settings.
|-align="center"
 
|
[[File:time6.gif]]
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
 
|
 
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
'''7.'''  Select Set Date.
|}
 
<br>
[[File:time7.gif]]
[[Category:VT3000 Core Software]]
 
[[Category:Device Hardware]]
 
[[Category:BSC]]
'''8.''' Use the calendar to set the correct date - select OK.
[[Category:TIM]]
 
[[Category:PSM]]
[[File:time8.gif]]
 
 
'''9.''' Select Set Time.
 
[[File:time11.gif]]
 
 
'''10.''' Use clock hand to set hour - select OK.
 
[[File:time9.gif]]
 
 
'''11.''' Use clock hand to set minute - select OK.
 
[[File:time10.gif]]
 
 
'''12.''' Select the Home icon (Circle or House) at the bottom of the tablet.
 
[[File:time15.gif]]
 
 
'''13.''' Select to use the VersaCall HMI - select Always if this option shows.
 
[[File:time14.gif]]
 
 
'''14.''' You will return to the BSC, TIM or PSM screen - the date will now be correct.

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png





GeneralHeader.png

Overview
If a tablet losses power and the internal battery goes completely dead, when power is established again the tablet date & time will reset to factory default. The steps below explain how to reset that Date & Time to the correct setting.


Requirements
See Requirements Here
1. A BSC, TIM or PSM I/O Module powered.
2. A Touch Screen powered and connected to the I/O via Bluetooth.





InstructionHeader.png

Step 1.
Select the 3 squares in the top right corner of the screen.
Connect2.png




Step 2.
Enter the PIN - by default this is 7047 - select OK.
Connect3.png




Step 3.
Select Exit on the menu that appears.
Connect4.png




Step 4.
Select Launcher 3 from the menu that appears - select Just Once.
Connect5.png




Step 5.
You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
Connect6.png




Step 6.
The Apps screen will load - select the Settings App Icon.
Connect7.png




Step 7.
Select the Date & Time option under the System heading.
Time6.png




Step 8.
Select the Set Date option.
Time7.png




Step 9.
Using the calendar, set the correct Year, Month & Day. Once this is set to the correct date, select the OK option.
Time8.png




Step 10.
Select the Set Time option from the menu.
Time11.png




Step 11.
Use the clock arm to move it to the correct Hour - select OK once it is set correctly.
Time9.png




Step 12.
Use the clock arm to move it to the correct Minute. If you need to change the AM/PM select it on the left side. Once the time is correct select OK.
Time10.png




Step 13.
Select the Home icon (Circle or a House).
Time15.png




Step 14.
Select the VersaCall HMI from the pop up menu - select Always.
Time14.png




Step 14.
You will be returned to your BSC, TIM or PSM interface.





RelatedHowTos.png
Select a Guide Here
Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM
Guide on Paring an IO with a New Touch Screen - BSC TIM PSM
Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM




SearchHeader.png




VC Footer.png
Follow Us On LinkedIn View our Blog