VT3000 - Replacement - Touch Screen

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Overview
When a Touch Screen is broken or stops operating properly, a new touch will be needed. Once the Touch Screen is received it will need to be paired with the I/O module through the Bluetooth connection. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM).


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
4. A Touch Screen powered and showing the VersaCall HMI interface.



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Step 1.
Unpack the New Touch Screen and remove it from the box.
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Step 2.
Unplug power from the old touch screen and remove it from the mount. Find the IO Module and make a note of the Bluetooth address printed on the sticker next to the power cord.
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Step 3.
Mount the New Touch Screen in the same place that you removed the old touch screen. Once it is mounted plug in the power cord to an outlet.
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Step 4.
You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect.
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Step 5.
Select the 3 squares in the top right corner of the screen.
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Step 6.
Enter the PIN - by default this is 7047 - select OK.
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Step 7.
Select Exit on the menu that appears.
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Step 8.
Select Launcher 3 from the menu that appears - select Just Once.
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Step 9.
You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
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Step 10.
The Apps screen will load - select the Settings App Icon.
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Step 11.
Select the Connected Devices (Bluetooth, Cast) option.
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Step 12.
Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu.
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Step 13.
A list of Bluetooth addresses will populate. Using the Bluetooth address that you wrote down in Step 2, use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it.
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Step 14.
After a few seconds a Pairing window will show - select the Pair option.
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Step 15.
After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen.
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Step 16.
Select VersaCall HMI from the pop up menu - select Always.
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Step 17.
You will be returned to the VersaCall screen. Select the 3 squares in the top right corner.
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Step 18.
Enter the same PIN as you did in Step 3 - select the OK button.
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Step 19.
Select Settings from the menu.
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Step 20.
Select the Link button in-line with the IO Module Heading under Bluetooth.
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Step 21.
On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it.
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Step 22.
After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified".
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Step 23.
Once the status shows Verified select the Home icon (Circle at the bottom of the screen).
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Step 24.
The IO and Touch Screen are now connected, you will need to update the configuration. Use one of the links below to get instructions on sending/updating the configuration.
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Click Here for instructions on sending a Configuration to a New/Not Configured BSC.
Click Here for instructions on sending a Configuration to a New/Not Configured TIM, PSM.
Click Here for instructions on Updating the configuration on an existing BSC, TIM, or PSM.



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Select a Guide Here
Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM
Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM
Set the Correct Day & Time on a Touch Screen - BSC TIM PSM



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