VT3000 - Pairing an Existing Touch Screen

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Overview
In certain instances a Touch Screen can become disconnected/unpaired from an IO Module. This generally happens when there is a loss of power and the Bluetooth Pairing gets removed. The instructions below explain how to re-establish that Bluetooth pairing. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM).


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
4. A Touch Screen powered and showing the VersaCall HMI interface.



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Step 1.
You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect.
Connect1.png



Step 2.
Select the 3 squares in the top right corner of the screen.
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Step 3.
Enter the PIN - by default this is 7047 - select OK.
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Step 4.
Select Exit on the menu that appears.
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Step 5.
Select Launcher 3 from the menu that appears - select Just Once.
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Step 6.
You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
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Step 7.
The Apps screen will load - select the Settings App Icon.
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Step 8.
Select the Connected Devices (Bluetooth, Cast) option.
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Step 9.
Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu.
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Step 10.
A list of Bluetooth addresses will populate. Look at the sticker on the IO module and make note of the Bluetooth Address printed on it. Use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it.
Connect10.png



Step 11.
After a few seconds a Pairing window will show - select the Pair option.
Connect11.png



Step 12.
After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen.
Connect12.png



Step 13.
Select VersaCall HMI from the pop up menu - select Always.
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Step 14.
You will be returned to the VersaCall screen. Select the 3 squares in the top right corner.
Connect2.png



Step 15.
Enter the same PIN as you did in Step 3 - select the OK button.
Connect3.png



Step 16.
Select Settings from the menu.
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Step 17.
Select the Link button in-line with the IO Module Heading under Bluetooth.
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Step 18.
On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it.
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Step 19.
After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified".
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Step 20.
Once the status shows Verified select the Home icon (Circle at the bottom of the screen).
Connect19.png



Step 21.
The IO and Touch Screen are now connected, you will need to update the configuration. Use one of the links below to get instructions on sending/updating the configuration.
Connect20.png
Click Here for instructions on sending a Configuration to a New/Not Configured BSC.
Click Here for instructions on sending a Configuration to a New/Not Configured TIM, PSM.
Click Here for instructions on Updating the configuration on an existing BSC, TIM, or PSM.



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Select a Guide Here
Guide on Paring an IO with a New Touch Screen - BSC TIM PSM
Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM
Set the Correct Day & Time on a Touch Screen - BSC TIM PSM



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