Difference between revisions of "VT3000 - Install Coordinator - USB"
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= | {|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom" | ||
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|-align="center" | |||
| | |||
=== | |[[Image:CallUsBtn.png|Call Now 858-677-6766]] | ||
| | |||
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]] | |||
| | |||
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]] | |||
|} | |||
<br> | |||
---- | ---- | ||
---- | |||
<br> | |||
[[File:GeneralHeader.png]] | |||
<br> | |||
< | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
|- | |||
|<big>'''Overview'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
< | |The Coordinator is the device that connects the VersaCall software running on the computer/server to the hardware modules on the plant floor. Without this device, the devices and software cannot communicate. The instructions below will show you how to Install a new Coordinator. | ||
|- | |||
|<u>If you are wanting to Replace an Existing Coordinator - [[VT3000 - Replace Coordinator - USB|'''Click Here for Instructions''']]</u>. | |||
|} | |||
|} | |||
<br> | |||
< | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
|- | |||
|<big>'''Requirements'''</big> | |||
< | {|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | ||
</ | |valign="top" | | ||
{| class="wikitable mw-collapsible mw-collapsed" width="775px;" | |||
|- | |||
|style="text-align: center;" | '''See Requirements Here''' | |||
|- | |||
|'''1.''' The VT3000 Core Software installed and running on your system. | |||
|- | |||
|'''2.''' Physical access to the Coordinator & VersaCall Computer/Server. | |||
|- | |||
|'''3.''' New Coordinator hardware. | |||
|} | |||
|} | |||
|} | |||
<br> | |||
< | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
|- | |||
|<big>'''Hardware Components'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
< | |valign="top" | | ||
|- | |||
|[[File:Coor1.png|center|100px|Coordinator]] || [[File:Phone_2.png|center|100px|USB Cord]] || [[File:Coor3.png|center|100px|Power Cord]] || [[File:Coor2.png|center|Antenna]] | |||
|} | |||
|} | |||
<br> | |||
< | ---- | ||
---- | |||
<br> | |||
[[File:InstructionHeader.png]] | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 1.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Download the driver, you received from VersaCall Support - place the zip file on the VersaCall computer - unzip the file on the VersaCall computer. | |||
{|style="margin:left;" | |||
File: | |valign="top" | | ||
{|class="wikitable" style=" align="center; " background:white;" | |||
File: | |- | ||
< | |[[File:Rado12.png]] | ||
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< | |} | ||
File: | <br> | ||
< | ---- | ||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
< | |<big>'''Step 2.'''</big> | ||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file. | |||
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|[[File:3121_1.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
File: | |<big>'''Step 3.'''</big> | ||
< | {|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | ||
|valign="top" | | |||
|- | |||
|Select Run on the first screen. | |||
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|- | |||
|[[File:3121_2.png]] | |||
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---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 4.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|If you encounter a Windows Security screen about the installation, select Yes. | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 5.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Extract on the FTDI CDM Drivers screen. | |||
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{|class="wikitable" style="background:white;" | |||
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|[[File:3121_3.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 6.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Extract on the FTDI CDM Drivers screen. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_4.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 7.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Accept on the License Agreement screen - select Next. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_5.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 8.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Finish on the Completion screen. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_6.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 9.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Attach the Antenna to the Coordinator - screw onto threaded stud. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:Coor4.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 10.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Plug in the USB cord to the input port on the Coordinator. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:Coor5.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 11.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Plug in the Power Cord to the input port on the Coordinator. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:Coor6.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 12.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Plug the Power Cord into an open 110V electrical outlet. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:bscin25.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 13.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_7.png|700px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 14.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_8.png|center]] || [[File:3121_9.png|center]] || [[File:3121_10.png|center]] | |||
|} | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 15.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select the Coordinators tab on the Service Settings page. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_11.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 16.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select the Plus icon. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
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|[[File:3121_12.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 17.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Coordinator Properties: | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|rowspan="6" |[[File:3121_13.png]] | |||
|- | |||
|'''Enabled''' - place a check mark in the box to enable the device. | |||
|- | |||
| '''Network Name''' - enter a name for the coordinator. | |||
|- | |||
| '''Driver''' - select USB Digi Mesh 900HP. | |||
|- | |||
| '''Isolation Code''' - leave this set to 1 unless VersaCall instructs you to change it. | |||
|- | |||
| '''Port''' - select the COM port labeled as Digi USB Serial Port. | |||
|} | |||
|} | |||
|} | |||
|} | |||
<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 18.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Save & Exit. | |||
{|style="margin:left;" | |||
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{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3121_14.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 19.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Yes on the Restart warning message. This must be done to complete the setup. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white;" | |||
|- | |||
|[[File:3102_22.png]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 20.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']]. | |||
|} | |||
|} | |||
<br> | |||
---- | |||
---- | |||
<br> | |||
{|style="margin:auto;" | |||
|+ | |||
[[File:RelatedHowTos.png|center]] | |||
|align="center" | | |||
{| class="wikitable mw-collapsible mw-collapsed" width="400px;" | |||
|- | |||
|style="text-align: center;" | '''Select a Guide Here''' | |||
|- | |||
|[[VT3000 - Find Coordinator Settings|Find Coordinator Driver Settings]] | |||
|- | |||
|[[VT3000 - Replace Coordinator - USB|Replace a USB Coordinator]] | |||
|- | |||
|[[VT3000 - Install Coordinator - Remote - Same Subnet|Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server]] | |||
|- | |||
|[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server]] | |||
|- | |||
|[[VT3000 - Install Coordinator - Real-Port - Same Subnet|Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server]] | |||
|- | |||
|[[VT3000 - Install Coordinator - Real-Port - Different Subnet|Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server]] | |||
|- | |||
|[[VT3000 - Change System (ISO) Isolation Code|Change System ISO Code]] | |||
|} | |||
|} | |||
<br> | |||
---- | |||
<br> | |||
{|style="margin:auto;" | |||
|+ | |||
[[File:SearchHeader.png|center]] | |||
|align="center" | | |||
{|class="wikitable" | |||
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|<inputbox>type=search</inputbox> | |||
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<br> | |||
---- | |||
<br> | |||
[[File:VC Footer.png|center]] | |||
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px | |||
|+style="background:transparent| | |||
|-align="center" | |||
| | |||
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]] | |||
| | |||
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]] | |||
|} | |||
<br> | |||
[[Category:VT3000 Core Software]] | |||
[[Category:System Hardware]] | |||
[[Category:Coordinator]] |
Latest revision as of 21:26, 19 May 2023
Overview
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Requirements
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Hardware Components
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Step 1.
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Step 2.
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Step 3.
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Step 4.
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Step 5.
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Step 6.
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Step 7.
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Step 8.
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Step 9.
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Step 10.
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Step 11.
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Step 12.
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Step 13.
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Step 14.
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Step 15.
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Step 16.
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Step 18.
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Step 19.
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Step 20.
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