Difference between revisions of "VT3000 - Install Coordinator - USB"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
There are 2 methods to installing a USB Mesh Coordinator, New Coordinator or Replacement Coordinator. For a New Coordinator that has never been connected to your system, follow the instructions below. For a Replacement Coordinator, DO NOT use the instructions below - simply unplug the old coordinator and plug in the new one. After the physical swap is completed you will need to restart the VersaCall Service - [[VT3000 - Restart Service|Click her for instructions]].
|+style="background:transparent|
 
|-align="center"
 
|
===Unpack===
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
You will have the following components after unpacking.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
<gallery widths=150>
|
File:Coor1.png|Coordinator
|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
File:Coor3.png|Power Cord
|}
File:Coor2.png|Antenna
<br>
</gallery>
 
===Instructions===
----
----
'''New Coordinator:'''
----
 
<br>
    '''1.''' Download the driver, you received from VersaCall Support - place the zip file on the VersaCall computer - unzip the file on the VersaCall computer.
[[File:GeneralHeader.png]]
 
<br>
<gallery widths=150>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:Rado12.png
|-
</gallery>
|<big>'''Overview'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
    '''2.''' Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file.
|valign="top" |
 
|-
<gallery widths=150>
|The Coordinator is the device that connects the VersaCall software running on the computer/server to the hardware modules on the plant floor. Without this device, the devices and software cannot communicate. The instructions below will show you how to Install a new Coordinator.
File:3121_1.png
|-
</gallery>
|<u>If you are wanting to Replace an Existing Coordinator - [[VT3000 - Replace Coordinator - USB|'''Click Here for Instructions''']]</u>.
 
|}
    '''3.''' Select Run on the first screen.
|}
 
<br>
<gallery widths=300>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3121_2.png
|-
</gallery>
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
    '''4.''' If you encounter a Windows Security screen about the installation, select Yes.
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
    '''5.''' Select Extract on the FTDI CDM Drivers screen.
|-
 
|style="text-align: center;" | '''See Requirements Here'''
<gallery widths=300>
|-
File:3121_3.png
|'''1.'''  The VT3000 Core Software installed and running on your system.
</gallery>
|-
 
|'''2.'''  Physical access to the Coordinator & VersaCall Computer/Server.
    '''6.''' Select Next on the Installation Wizard screen.
|-
 
|'''3.'''  New Coordinator hardware.
<gallery widths=300>
|}
File:3121_4.png
|}
</gallery>
|}
 
<br>
    '''7.''' Select Accept on the License Agreement screen  - select Next.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=300>
|<big>'''Hardware Components'''</big>
File:3121_5.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
    '''8.''' Select Finish on the Completion screen.
|[[File:Coor1.png|center|100px|Coordinator]] || [[File:Phone_2.png|center|100px|USB Cord]] || [[File:Coor3.png|center|100px|Power Cord]] || [[File:Coor2.png|center|Antenna]]
 
|}
<gallery widths=300>
|}
File:3121_6.png
<br>
</gallery>
----
 
----
    '''9.''' Find an open USB port on the back of the VersaCall computer - plug in the coordinator.
<br>
 
[[File:InstructionHeader.png]]
<gallery widths=300>
<br>
File:3121_7.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Step 1.'''</big>
    '''10.''' Open VT3000 web interface – log in – select Administration – select System Settings – select Service.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=100>
|-
File:3121_8.png
|Download the driver, you received from VersaCall Support - place the zip file on the VersaCall computer - unzip the file on the VersaCall computer.
File:3121_9.png
{|style="margin:left;"
File:3121_10.png
|valign="top" |
</gallery>
{|class="wikitable" style=" align="center; " background:white;"
 
|-
    '''11.''' Select the Coordinators tab on the Service Settings page.
|[[File:Rado12.png]]
 
|}
<gallery widths=300>
|}
File:3121_11.png
|}
</gallery>
|}
 
<br>
    '''12.''' Select the Plus icon.
----
 
<br>
<gallery widths=150>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3121_12.png
|-
</gallery>
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
    '''13.''' Coordinator Properties:
|valign="top" |
 
|-
<gallery widths=300>
|Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file.
File:3121_13.png
{|style="margin:left;"
</gallery>
|valign="top" |
 
{|class="wikitable" style="background:white;"
    '''a. Enabled –''' place a check mark in the box to enable the device.
|-
    '''b. Network Name –''' enter a name for the coordinator.
|[[File:3121_1.png]]
    '''c. Driver –''' select USB Digi Mesh 900HP.
|}
    '''d. Isolation Code –''' leave this set to 1 unless VersaCall instructs you to change it.
|}
    '''e. Port –''' select the COM port labeled as Digi USB Serial Port.
|}
 
|}
    '''14.''' Select Save & Exit.
<br>
 
----
<gallery widths=300>
<br>
File:3121_14.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Step 3.'''</big>
    15. [[VT3000 - Restart Service|<u>'''CLICK HERE'''</u>]] for instructions - the VT3000 Service must be restarted.  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
    If are having trouble, contact [https://www.versacall.com/customer-support/service-ticket/ <u>'''VersaCall Support'''</u>] for further assistance.
|Select Run on the first screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_2.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If you encounter a Windows Security screen about the installation, select Yes.
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Extract on the FTDI CDM Drivers screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_3.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Extract on the FTDI CDM Drivers screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_4.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Accept on the License Agreement screen  - select Next.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_5.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Finish on the Completion screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_6.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Attach the Antenna to the Coordinator - screw onto threaded stud.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coor4.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug in the USB cord to the input port on the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coor5.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug in the Power Cord to the input port on the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coor6.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the Power Cord into an open 110V electrical outlet.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:bscin25.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_7.png|700px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_8.png|center]] || [[File:3121_9.png|center]] || [[File:3121_10.png|center]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Coordinators tab on the Service Settings page.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_11.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Plus icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_12.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Coordinator Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|rowspan="6" |[[File:3121_13.png]]
|-
|'''Enabled''' - place a check mark in the box to enable the device.
|-
| '''Network Name''' - enter a name for the coordinator.
|-
| '''Driver''' - select USB Digi Mesh 900HP.
|-
| '''Isolation Code''' - leave this set to 1 unless VersaCall instructs you to change it.
|-
| '''Port''' - select the COM port labeled as Digi USB Serial Port.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Save & Exit.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_14.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 19.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Yes on the Restart warning message. This must be done to complete the setup.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3102_22.png]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 20.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Find Coordinator Settings|Find Coordinator Driver Settings]]
|-
|[[VT3000 - Replace Coordinator - USB|Replace a USB Coordinator]]
|-
|[[VT3000 - Install Coordinator - Remote - Same Subnet|Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Same Subnet|Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Different Subnet|Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Change System (ISO) Isolation Code|Change System ISO Code]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:Coordinator]]

Latest revision as of 21:26, 19 May 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
The Coordinator is the device that connects the VersaCall software running on the computer/server to the hardware modules on the plant floor. Without this device, the devices and software cannot communicate. The instructions below will show you how to Install a new Coordinator.
If you are wanting to Replace an Existing Coordinator - Click Here for Instructions.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Physical access to the Coordinator & VersaCall Computer/Server.
3. New Coordinator hardware.


Hardware Components
Coordinator
USB Cord
Power Cord
Antenna



InstructionHeader.png

Step 1.
Download the driver, you received from VersaCall Support - place the zip file on the VersaCall computer - unzip the file on the VersaCall computer.
Rado12.png



Step 2.
Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file.
3121 1.png



Step 3.
Select Run on the first screen.
3121 2.png



Step 4.
If you encounter a Windows Security screen about the installation, select Yes.



Step 5.
Select Extract on the FTDI CDM Drivers screen.
3121 3.png



Step 6.
Select Extract on the FTDI CDM Drivers screen.
3121 4.png



Step 7.
Select Accept on the License Agreement screen - select Next.
3121 5.png



Step 8.
Select Finish on the Completion screen.
3121 6.png



Step 9.
Attach the Antenna to the Coordinator - screw onto threaded stud.
Coor4.png



Step 10.
Plug in the USB cord to the input port on the Coordinator.
Coor5.png



Step 11.
Plug in the Power Cord to the input port on the Coordinator.
Coor6.png



Step 12.
Plug the Power Cord into an open 110V electrical outlet.
Bscin25.png



Step 13.
Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer.
3121 7.png



Step 14.
Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer.
3121 8.png
3121 9.png
3121 10.png



Step 15.
Select the Coordinators tab on the Service Settings page.
3121 11.png



Step 16.
Select the Plus icon.
3121 12.png



Step 17.
Coordinator Properties:
3121 13.png
Enabled - place a check mark in the box to enable the device.
Network Name - enter a name for the coordinator.
Driver - select USB Digi Mesh 900HP.
Isolation Code - leave this set to 1 unless VersaCall instructs you to change it.
Port - select the COM port labeled as Digi USB Serial Port.



Step 18.
Select Save & Exit.
3121 14.png



Step 19.
Select Yes on the Restart warning message. This must be done to complete the setup.
3102 22.png



Step 20.
Restart the VersaCall Service - Click here for Instructions.



RelatedHowTos.png
Select a Guide Here
Find Coordinator Driver Settings
Replace a USB Coordinator
Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server
Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server
Change System ISO Code



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