Difference between revisions of "VT3000 - Install Coordinator - Remote - Same Subnet"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' The VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' Coordinator & RS-232 hardware.
|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' Assigned IP Address to use from your IT Department.
<br>
 
----
'''4.''' Open Ethernet Port on the plant floor.
----
 
<br>
'''5.''' Both devices have to be powered. You will need 2 open electrical plugs within 6 feet of where the hardware will be mounted.
[[File:GeneralHeader.png]]
 
<br>
 
=Unpack=
You will have the following components after unpacking.
 
<gallery widths=150>
File:Coord1.png|Coordinator
File:Coor3.png|Power Cord
File:Coor2.png|Antenna
File:Coord4.png|RS-232
File:Coord5.png|RS-232 Power
File:Coord6.png|Serial Cable
</gallery>
 
 
=Instructions=
 
'''1.''' Connect the Serial Cable to the port on the Coordinator.
 
<gallery widths=300 heights=223>
File:Coord14.png
</gallery>
 
 
'''2.''' Connect the other end of the Serial Cable to the RS-232 device.
 
<gallery widths=300 heights=447>
File:Coord15.png
</gallery>
 
 
'''3.''' Connect the Power Cable to the Coordinator.
 
<gallery widths=300 heights=166>
File:Coord11.png
</gallery>
 
 
'''4.''' Connect the Antenna to the Coordinator.
 
<gallery widths=300 heights=148>
File:Coord19.png
</gallery>
 
 
'''5.''' Connect the Power Cable to the RS-232 device.
 
<gallery widths=300 heights=308>
File:Coord16.png
</gallery>
 
 
'''6.''' Connect the Ethernet Cable to the RS-232 device.
 
<gallery widths=300 heights=412>
File:Coord17.png
</gallery>
 
 
'''7.''' Connect the Ethernet Cable to your available port.
 
<gallery widths=300 heights=267>
File:Coord18.png
</gallery>
 
 
'''8.''' Connect both Power Cables to an Electrical Outlet.
 
<gallery widths=200 heights=166>
File:bscin4.png
</gallery>
 
 
'''9.''' Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
 
<gallery widths=85 heights=85>
File:HT3100_2.png
File:HT3100_3.png
File:HT3100_4.png
</gallery>
 
 
'''10.''' Select the Coordinator tab – select the add “+” icon.
 
<gallery widths=200 heights=106>
File:HT3100_5.png
</gallery>
 
 
'''11.''' Use the settings below:
 
<gallery widths=493 heights=308>
File:HT3100_6.png
</gallery>
 
    '''a. Enabled''' – click on the box to place a check mark – this will enable the device.
    '''b. Network Name''' – enter any name that you wish. This name will show on the Device Status page.
    '''c. Driver''' – select the Remote Digi Mesh 900HP driver from the list.
    '''d. Isolation Code''' – leave the number as 1 unless installing an additonal coordinator.
    '''e. Connection Method''' – select TCP Client from the list.
    '''f. Address''' – click on the Scan button.
 
 
'''12.''' The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.
 
<gallery widths=246 heights=341>
File:HT3100_7.png
</gallery>
 
 
'''13.''' The VLinx webpage will open - leave the Password field blank – select the Login button.
 
<gallery widths=424 heights=113>
File:HT3100_8.png
</gallery>
 
 
'''14.''' Enter any name to identify the Coordinator – select the Next button.
 
<gallery widths=654 heights=163>
File:HT3100_9.png
</gallery>
 
 
'''15.''' Enter IP address information provided by your IT department – select the Next button.
 
<gallery widths=476 heights=219>
File:HT3100_10.png
</gallery>
 
 
'''16.''' Use the settings below:
 
<gallery widths=815 heights=612>
File:HT3100_11.png
</gallery>
 
    '''a. Network Protocol''' – select TCP – select “to wait for connections”.
    '''b. Port Number''' – enter 4000 for the Port number unless told otherwise by IT.
    '''c. Limit''' – select 4 connections from the drop down list.
    '''d. IP Address''' – enter the IP address of the VersaCall computer.
 
'''NOTE:''' The IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server.
 
 
'''17.''' Select the Advanced button.
 
<gallery widths=350 heights=47>
File:HT3100_12.png
</gallery>
 
 
'''18.''' Use the settings below:
 
<gallery widths=598 heights=515>
File:HT3100_13.png
</gallery>
 
    '''a. Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
    '''b. Network''' – click in the box next to “I want to close a connection” to place a check mark in it.
              i. Select “after the connection ……” and enter 2 in the field for minutes.
    '''c. Serial''' – uncheck the box and leave the milliseconds field blank.
    '''d. Data Packets''' – do not select the option to control data packets.
 
 
'''19.''' Select the Next button.
 
<gallery widths=223 heights=51>
File:HT3100_14.png
</gallery>
 
 
'''20.''' Use the settings below:
 
<gallery widths=627 heights=340>
File:HT3100_15.png
</gallery>
 
    '''a. Description''' – enter Serial Port 1
    '''b. Mode''' – select RS-232
    '''c. Baud Rate''' – select 115200
    '''d. Data Bits''' – select 8-Bits
    '''e. Stop Bits''' – select 1-Bit
    '''f. Parity''' – select No Parity
    '''g. Flow Control''' – select Hardware (RTS/CTS)
 
 
'''21.''' Select the Next button.
 
<gallery widths=223 heights=51>
File:HT3100_14.png
</gallery>
 
 
'''22.''' Select the Save button.
 
<gallery widths=716 heights=188>
File:HT3100_16.png
</gallery>
 
 
'''23.''' Close the VLinx webpage - select the IP address of the device – click on the Select button.
 
<gallery widths=246 heights=341>
File:HT3100_17.png
</gallery>
 
 
'''24.''' Enter 4000 for the Port field.
 
<gallery widths=497 heights=318>
File:HT3100_18.png
</gallery>
 
 
'''25.''' Select the Save & Exit button.
 
<gallery widths=242 heights=77>
File:HT3100_19.png
</gallery>
 
 
'''26.''' Select Yes on the Restart warning message.
 
<gallery widths=402 heights=178>
File:3102_22.png
</gallery>
 
 
'''27.''' Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
 
 
'''28.''' From the Home screen select Diagnostics – Device Status.
 
<gallery widths=85 heights=85>
File:HT3100_24.png
File:HT3100_25.png
</gallery>
 
 
'''29.''' The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.
 
<gallery widths=671 heights=72>
File:HT3100_26.png
</gallery>
 
 
'''30.''' Once the refresh is completed the Coordinator will show in black - installation is complete.
 
<gallery widths=671 heights=72>
File:HT3100_27.png
</gallery>
 


{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Overview'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A Remote Coordinator is when you connect the Coordinator to an Ethernet Port. This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
|}
|}
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Requirements'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
|-
|style="text-align: center;" | '''See Requirements Here'''
|-
|'''1.'''  The VT3000 Core Software installed and running on your system.
|-
|'''2.'''  Physical access to the Coordinator & VersaCall Computer/Server.
|-
|'''3.'''  New Coordinator hardware.
|-
|'''4.'''  New RS-232 hardware.
|-
|'''5.'''  Assigned IP Address from your IT Department.
|-
|'''6.'''  Open Ethernet Port in the location the Coordinator will be placed.
|-
|'''7.'''  Two open 110V outlets available in the mounting location.
|}
|}
|}
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Hardware Components'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|[[File:Coor1.png|center|100px|Coordinator]] || [[File:Coor3.png|center|100px|Coordinator Power Cord]] || [[File:Coor2.png|center|Antenna]] || [[File:Coord4.png|center|100px|RS-232 Serial Server]] || [[File:Coord5.png|center|100px|RS-232 Power Cord]] || [[File:Coord6.png|center|100px|Serial Cable]]
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Serial Cable to the port on the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:Coord14.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the other end of the Serial Cable to the RS-232 device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord15.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Power Cable to the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord11.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Antenna to the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord19.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Power Cable to the RS-232 device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord16.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Ethernet Cable to the RS-232 device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord17.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect the Ethernet Cable to your available port.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Coord18.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Connect both Power Cables to an Electrical Outlet.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:bscin4.png|center|200px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_2.png|center|85px]] || [[File:HT3100_3.png|center|85px]] || [[File:HT3100_4.png|center|85px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Coordinator tab – select the add “+” icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_5.png|center|200px]]
|}
|}
|}
|}
<br>
----
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Coordinator Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:HT3100_6.png|center|493px]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Enabled''' - place a check mark in the box to enable the device.
|-
| '''Network Name''' - enter a name for the coordinator.
|-
| '''Driver''' - select the Remote Digi Mesh 900HP driver.
|-
| '''Isolation Code''' - leave this set to 1 unless VersaCall instructs you to change it.
|-
| '''Connection Method''' - select TCP Client.
|-
|'''Address''' - click on the Scan button
|}
|}
|}
|}
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_7.png|center|246px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The VLinx webpage will open - leave the Password field blank – select the Login button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_8.png|center|424px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter any name to identify the Coordinator – select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_9.png|center|654px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter IP address information provided by your IT department – select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_10.png|center|476px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:HT3100_11.png|center|770px]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Network Protocol''' – select TCP – select “to wait for connections”.
|-
| '''Port Number''' – enter 4000 for the Port number unless told otherwise by IT.
|-
| '''Limit''' – select 4 connections from the drop down list.
|-
| '''IP Address''' – enter the IP address of the VersaCall computer.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Click on the Advanced button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_12.png|center|350px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:HT3100_13.png|center|598px]]
|}
{|class="wikitable" style="background:white; width:775px:"
|-
|'''Advanced''' – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
|-
|'''Network''' – click in the box next to “I want to close a connection” to place a check mark in it.
|-
|'''I want to close a connection''' - click in the box to place a check mark in it.
|-
|'''Serial''' – uncheck the box and leave the milliseconds field blank.
|-
|'''Data Packets''' – do not select the option to control data packets.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 19.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_14.png|center|223px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 20.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px;"
|-
|[[File:HT3100_15.png|center|627px]]
|}
{|class="wikitable" style="background:white; width:775px;"
|-
|'''Description''' – enter Serial Port 1
|-
|'''Mode''' – select RS-232
|-
|'''Baud Rate''' – select 115200
|-
|'''Data Bits''' – select 8-Bits
|-
|'''Stop Bits''' – select 1-Bit
|-
|'''Parity''' – select No Parity
|-
|'''Flow Control''' – select Hardware (RTS/CTS)
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 21.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Next button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_14.png|center|223px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 22.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Save button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_16.png|center|716px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 23.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Close the VLinx webpage - select the IP address of the device – click on the Select button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:HT3100_17.png|center|246px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
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|Enter 4000 for the Port field.
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|[[File:HT3100_18.png|center|497px]]
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<br>
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|<big>'''Step 25.'''</big>
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|-
|Select the Save & Exit button.
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{|class="wikitable" style="background:white;"
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|[[File:HT3100_19.png|center|242px]]
|}
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 26.'''</big>
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|Select Yes on the Restart warning message.
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|[[File:3102_22.png|center|402px]]
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Step 27.'''</big>
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|valign="top" |
|-
|Restart the VersaCall Service - [[VT3000 - Restart Service|'''Click here for Instructions''']].
|}
|}
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{|style="margin:auto;"
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 28.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|From the Home screen select Diagnostics – Device Status.
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style="background:white;"
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|-
|[[File:HT3100_24.png|center|85px]] || [[File:HT3100_25.png|center|85px]]
|}
|}
|}
|}
<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|-
|[[VT3000 - Find Coordinator Settings|Find the Coordinator Properties/Settings]]
|<big>'''Step 29.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|-
|[[VT3000 - Install Coordinator - USB|Install a USB Coordinator]]
|The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|-
|[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet]]
|[[File:HT3100_26.png|center|671px]]
|}
|}
|}
|}
|}
<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 30.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|Once the refresh is completed the Coordinator will show in black - installation is complete.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|[[File:HT3100_27.png|center|671px]]
|}
|}
|}
|}
|}
|}
<br>
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<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
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{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Find Coordinator Settings|Find Coordinator Driver Settings]]
|-
|[[VT3000 - Install Coordinator - USB|Install a USB Coordinator]]
|-
|[[VT3000 - Replace Coordinator - USB|Replace a USB Coordinator]]
|-
|[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Same Subnet|Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Different Subnet|Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Change System (ISO) Isolation Code|Change System ISO Code]]
|}
|}
<br>
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<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
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[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:System Hardware]]
[[Category:Coordinator]]
[[Category:Coordinator]]

Latest revision as of 21:27, 19 May 2023

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GeneralHeader.png

Overview
A Remote Coordinator is when you connect the Coordinator to an Ethernet Port. This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Physical access to the Coordinator & VersaCall Computer/Server.
3. New Coordinator hardware.
4. New RS-232 hardware.
5. Assigned IP Address from your IT Department.
6. Open Ethernet Port in the location the Coordinator will be placed.
7. Two open 110V outlets available in the mounting location.


Hardware Components
Coordinator
Coordinator Power Cord
Antenna
RS-232 Serial Server
RS-232 Power Cord
Serial Cable



InstructionHeader.png

Step 1.
Connect the Serial Cable to the port on the Coordinator.
Coord14.png



Step 2.
Connect the other end of the Serial Cable to the RS-232 device.
Coord15.png



Step 3.
Connect the Power Cable to the Coordinator.
Coord11.png



Step 4.
Connect the Antenna to the Coordinator.
Coord19.png



Step 5.
Connect the Power Cable to the RS-232 device.
Coord16.png



Step 6.
Connect the Ethernet Cable to the RS-232 device.
Coord17.png



Step 7.
Connect the Ethernet Cable to your available port.
Coord18.png



Step 8.
Connect both Power Cables to an Electrical Outlet.
Bscin4.png



Step 9.
Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png



Step 10.
Select the Coordinator tab – select the add “+” icon.
HT3100 5.png


Step 11.
Coordinator Properties:
HT3100 6.png
Enabled - place a check mark in the box to enable the device.
Network Name - enter a name for the coordinator.
Driver - select the Remote Digi Mesh 900HP driver.
Isolation Code - leave this set to 1 unless VersaCall instructs you to change it.
Connection Method - select TCP Client.
Address - click on the Scan button


Step 12.
The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.
HT3100 7.png



Step 13.
The VLinx webpage will open - leave the Password field blank – select the Login button.
HT3100 8.png



Step 14.
Enter any name to identify the Coordinator – select the Next button.
HT3100 9.png



Step 15.
Enter IP address information provided by your IT department – select the Next button.
HT3100 10.png



Step 16.
Properties:
HT3100 11.png
Network Protocol – select TCP – select “to wait for connections”.
Port Number – enter 4000 for the Port number unless told otherwise by IT.
Limit – select 4 connections from the drop down list.
IP Address – enter the IP address of the VersaCall computer.



Step 17.
Click on the Advanced button.
HT3100 12.png



Step 18.
Properties:
HT3100 13.png
Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Network – click in the box next to “I want to close a connection” to place a check mark in it.
I want to close a connection - click in the box to place a check mark in it.
Serial – uncheck the box and leave the milliseconds field blank.
Data Packets – do not select the option to control data packets.



Step 19.
Select the Next button.
HT3100 14.png



Step 20.
Properties:
HT3100 15.png
Description – enter Serial Port 1
Mode – select RS-232
Baud Rate – select 115200
Data Bits – select 8-Bits
Stop Bits – select 1-Bit
Parity – select No Parity
Flow Control – select Hardware (RTS/CTS)



Step 21.
Select the Next button.
HT3100 14.png



Step 22.
Select the Save button.
HT3100 16.png



Step 23.
Close the VLinx webpage - select the IP address of the device – click on the Select button.
HT3100 17.png



Step 24.
Enter 4000 for the Port field.
HT3100 18.png



Step 25.
Select the Save & Exit button.
HT3100 19.png



Step 26.
Select Yes on the Restart warning message.
3102 22.png



Step 27.
Restart the VersaCall Service - Click here for Instructions.



Step 28.
From the Home screen select Diagnostics – Device Status.
HT3100 24.png
HT3100 25.png



Step 29.
The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.
HT3100 26.png



Step 30.
Once the refresh is completed the Coordinator will show in black - installation is complete.
HT3100 27.png



RelatedHowTos.png
Select a Guide Here
Find Coordinator Driver Settings
Install a USB Coordinator
Replace a USB Coordinator
Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server
Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server
Change System ISO Code



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