Difference between revisions of "VT3000 - Find Coordinator Settings"

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(Created page with "=Overview= If you have a need to check the Coordinator settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find t...")
 
 
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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
If you have a need to check the Coordinator settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' A USB or Remote Coordinator plugged in and active on your system.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
 
<br>
=Instructions=
----
 
----
'''1.''' Open VT3000 web interface – log in – select Administration – select System Settings – select Service.
<br>
 
[[File:GeneralHeader.png]]
<gallery widths=93 heights=93>
<br>
File:3121_8.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3121_9.png
|-
File:3121_10.png
|<big>'''Overview'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''2.''' Select the Coordinators tab on the Service Settings page.
|If you have a need to check the Coordinator settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
 
|}
<gallery widths=533 heights=79>
|}
File:3121_11.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Requirements'''</big>
'''3.''' Select your Coordinator from the list so that it is highlighted.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=307 heights=164>
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
File:Coordinator22.png
|-
</gallery>
|style="text-align: center;" | '''See Requirements Here'''
 
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
'''4.''' On the right side of the list you will see these settings for a USB Coordinator:
|-
 
|'''2.''' A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
<gallery widths=281 heights=172>
|}
File:3121_13.png
|}
</gallery>
|}
 
<br>
    '''a. Enabled –''' will be check marked to enable the device.
----
    '''b. Network Name –''' Coordinator Name.
----
    '''c. Driver –''' USB Digi Mesh 900HP.
<br>
    '''d. Isolation Code –''' this is set to 1 unless VersaCall instructs you to change it.
[[File:VideoHeader.png]]
    '''e. Port –''' will show as USB Serial Port (COM#). The COM number will differ from the screen shot in most cases.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''5.''' On the right side of the list you will see these settings for a Remote Coordinator:
|<big>'''Video'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=497 heights=318>
|valign="top" |
File:HT3101 18.png
|-
</gallery>
|[[File:Coord Settings.mkv|center|775px]]
 
|}
    '''a. Enabled –''' will be check marked to enable the device.
|}
    '''b. Network Name –''' Coordinator Name.
<br>
    '''c. Driver –''' will be Remote DigiMesh 900HP.
----
    '''d. Isolation Code –''' leave this set to 1 unless VersaCall instructs you to change it.
----
    '''e. Connection Method - ''' will be TCP Client.
<br>
    '''f. Address - ''' will have the Static IP address of the RS-232 device.
[[File:InstructionHeader.png]]
    '''e. Port –''' will be set to 4000.  
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''6.''' Ensure that you select Discard & Exit so that nothing is changed.
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
=Step by Step Guides=
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
 
{|style="margin:left;"
[[Editing VT3000 - Install Coordinator - USB|Install or Replace a USB Coordinator]]
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
[[VT3000 - Install Coordinator - Remote - Same Subnet|Install a Remote Coordinator on the Same Subnet as the VersaCall Control Unit]]
|-
 
|[[File:HT3100_2.png|center|85px]] || [[File:HT3100_3.png|center|85px]] || [[File:HT3100_4.png|center|85px]]
[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet from the VersaCall Control Unit]]
|-
 
|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''System Settings''' ||style="text-align:center" | '''Service'''
[[VT3000 - Change System (ISO) Isolation Code|Change the System (ISO) Isolation Code]]
|}
 
|}
 
|}
 
|}
=Having Trouble?=
<br>
 
----
<gallery widths=150px>
<br>
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
=Categories=
|-
 
|Select the Coordinators tab.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3121_11.png|center|533px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select your Coordinator from the list so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Coordinator22.png|center|307px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the right side of the list you will see these settings for a '''USB Coordinator''':
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:3121_13.png|border|center|281px]]
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|'''Enabled –''' will be check marked to enable the device.
|-
|'''Network Name –''' Coordinator Name.
|-
|'''Driver –''' USB Digi Mesh 900HP.
|-
|'''Isolation Code –''' this is set to 1 unless VersaCall instructs you to change it.
|-
|'''Port –''' will show as USB Serial Port (COM#). The COM number will differ from the screen shot in most cases.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the right side of the list you will see these settings for a '''Remote Coordinator''':
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:HT3101 18.png|center|497px]]
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|'''Enabled –''' will be check marked to enable the device.
|-
|'''Network Name –''' Coordinator Name.
|-
|'''Driver –''' will be Remote DigiMesh 900HP.
|-
|'''Isolation Code –''' leave this set to 1 unless VersaCall instructs you to change it.
|-
|'''Connection Method - ''' will be TCP Client.
|-
|'''Address - ''' will have the Static IP address of the RS-232 device.
|-
|'''Port –''' will be set to 4000.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Discard & Exit button to exit the tab/page.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Install Coordinator - USB|Install a USB Coordinator]]
|-
|[[VT3000 - Replace Coordinator - USB|Replace a USB Coordinator]]
|-
|[[VT3000 - Install Coordinator - Remote - Same Subnet|Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Same Subnet|Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server]]
|-
|[[VT3000 - Install Coordinator - Real-Port - Different Subnet|Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server]]
|-
|[[VT3000 - Change System (ISO) Isolation Code|Change System ISO Code]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:System Hardware]]
[[Category:System Settings]]
[[Category:System Settings]]
[[Category:Coordinator]]
[[Category:Coordinator]]

Latest revision as of 21:28, 19 May 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
If you have a need to check the Coordinator settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png
Administration System Settings Service



Step 2.
Select the Coordinators tab.
3121 11.png



Step 3.
Select your Coordinator from the list so that it is highlighted.
Coordinator22.png



Step 4.
On the right side of the list you will see these settings for a USB Coordinator:
3121 13.png
Enabled – will be check marked to enable the device.
Network Name – Coordinator Name.
Driver – USB Digi Mesh 900HP.
Isolation Code – this is set to 1 unless VersaCall instructs you to change it.
Port – will show as USB Serial Port (COM#). The COM number will differ from the screen shot in most cases.



Step 5.
On the right side of the list you will see these settings for a Remote Coordinator:
HT3101 18.png
Enabled – will be check marked to enable the device.
Network Name – Coordinator Name.
Driver – will be Remote DigiMesh 900HP.
Isolation Code – leave this set to 1 unless VersaCall instructs you to change it.
Connection Method - will be TCP Client.
Address - will have the Static IP address of the RS-232 device.
Port – will be set to 4000.



Step 6.
Select the Discard & Exit button to exit the tab/page.



RelatedHowTos.png
Select a Guide Here
Install a USB Coordinator
Replace a USB Coordinator
Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Remote Coordinator on a Different Subnet than the VersaCall Computer/Server
Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server
Change System ISO Code



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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