VT3000 - Add Route

• A Route is a collection of Escalations with specific timing and contacts.
• Routes are created by adding escalations of time with outputs (contacts).
• Users can specify what output (contact) is to be alerted based on the alarm and module.

• The VT3000 Core Software installed and running on your system.
• Permission to Add or Edit Routes.
• A minimum of 1 Output setup in the system.

Step 1
Open the VT3000 web interface – select VT3000 Core Software - log in – select Configuration – select Routing.

• 
• 

Step 2
Select Add to create a new route - select a route then select Edit to change an existing route.

• 
• 

Step 3
Route Properties:

• 

• Route Name – enter a name for the route.
• Route ID – assigned by the VT3000 software.
• Repeat Last Escalation – mark if the last escalation should continue to get notifications if a call is not cleared.

Step 4
Select the Escalations Tab – click on the plus icon to add an escalation.

• 

Step 5
The escalation list shows all escalations and the time interval.

• 

Step 6
Escalation Properties:

• 

• Duration – enter the number of seconds to elapse before the next escalation is initiated.
• Description – optional - enter a description.

Step 7
Available - Select - view outputs in a list. Sort the list by output or show all.

• 

Step 8
Use the list to select one or multiple outputs. Hold down the Ctrl key while selecting the output name to make multiple selections.

• 

Step 9
Select the Add button to add the outputs to the escalation.

• 

Step 10
Available - Search - using a search field, find outputs by name.

• 

Step 11
Type in the name for the search - select the Find button.

• 

Step 12
Select the output in the list.

• 

Step 13
Select the Add button to add the output to the escalation.

• 

Step 14
Use the same steps to add additional escalations - select Save & Exit when completed.

• 

Type Subject or Key Word to Query Archives

---