Difference between revisions of "VT3000 - Update Firmware - Powered Call Station - Wireless"

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(Created page with "=Overview= Firmware updates are included with Software Updates. This guide explains how to update a Powered Call Station Firmware using Wireless Mesh infrastructure. '''NOTE:'...")
 
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!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
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|[[VT3000 - Install Call Station - Battery|Installation Instructions for a Battery Call Station]]
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|[[VT3000 - Install Call Station - Powered|Installation Instructions for a Powered Call Station]]
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|[[VT3000 - Add Call Station Configuration|Add a Call Station Configuration]]
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|[[VT3000 - Update Configuration - Battery Call Station|Update the Configuration on a Battery Call Station]]
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|[[VT3000 - Update Configuration - Powered Call Station|Update the Configuration on a Powered Call Station]]
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|[[VT3000 - Update Firmware - Battery Call Station - Wireless|Update the Firmware on a Battery Call Station - Wireless]]
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|[[VT3000 - Update Firmware - Call Station - Manually|Update the Firmware on a Call Station - Manually]]
|-
|[[VT3000 - Attach/Wire a Light Stack to a Call Station|Install/Attach a Stack Light to a Call Station]]
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|[[VT3000 - Setup Attached Light Stack - Call Station|Configure/Setup Light Stack on the Call Station Configuration]]
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|[[VT3000 - Control/Use Attached Light Stack - Call Station|Setup the Use of the Light(s) on the Call Station Configuration]]
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{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
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|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|-
|'''Training Videos''' - https://www.versacall.com/training
|}
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=Step by Step Guides=
[[VT3000_-_Program_a_Call_Station_(Battery_Powered)|Program/Update a Battery Powered Call Station Configuration]]
[[VT3000_-_Update_Configuration_-_Call_Station|Program a Powered Call Station Configuration]]
[[VT3000_-_Add_Call_Station|Add a Call Station Configuration to VT3000]]
[[VT3000_-_Install_Call_Station_-_Powered|How to Install a Powered Call Station]]
[[VT3000_-_Install_Call_Station_-_Battery|How To Install a Battery Powered Call Station]]
=Having Trouble?=
<gallery widths=150px>
File:ticketicon.png|Submit a Service Ticket|link=VT3000_Home
</gallery>
=Categories=


[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Device Hardware]]
[[Category:Device Hardware]]
[[Category:Call Station]]
[[Category:Call Station]]

Revision as of 21:05, 23 June 2021

Overview

Firmware updates are included with Software Updates. This guide explains how to update a Powered Call Station Firmware using Wireless Mesh infrastructure. NOTE: The file transfer will take about 10 minutes to upload to the call station. Keeping this in mind, only update 1 call station at a time. If multiple units are selected, the transmission times will increase and there is a higher risk of file corruption. The best practice is to perform the update during slow times to take strain off the Mesh infrastructure during the normal work day.


Requirements

1. VT3000 Core Software installed and running on your system.

2. USB or Remote Coordinator installed and running on your system.

3. 1 or more Powered Call Stations showing in black text on Device Status.


Instructions

1. Open the VT3000 web interface – log in – select Diagnostics – select Device Status.


2. Find the Call Station with a green update icon - select Options for the Call Station.


3. Select Firmware.


4. Select Update Firmware button.


5. A warning screen will show - select OK.


6. Select Return to Device Status button.


7. Monitor the transfer - select Details for the Call Station being updated.


8. Select File Transfers.


9. The transfer data is shown with file size, percentage complete and other information - select Return to Device Status when transfer is complete.


10. The Call Station will reboot and beep for a few seconds. The Call Station will now show on the Device Status page without the green update icon.



Related - Step by Step Guides
Installation Instructions for a Battery Call Station
Installation Instructions for a Powered Call Station
Add a Call Station Configuration
Update the Configuration on a Battery Call Station
Update the Configuration on a Powered Call Station
Update the Firmware on a Battery Call Station - Wireless
Update the Firmware on a Call Station - Manually
Install/Attach a Stack Light to a Call Station
Configure/Setup Light Stack on the Call Station Configuration
Setup the Use of the Light(s) on the Call Station Configuration
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

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