Difference between revisions of "VT3000 - Pairing an Existing Touch Screen"
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|[[Image:CallUsBtn.png|Call Now 858-677-6766]] | |||
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|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]] | |||
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|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]] | |||
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---- | |||
< | |||
---- | ---- | ||
{|style="margin: | <br> | ||
[[File:GeneralHeader.png]] | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Overview'''</big> | |||
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|valign="top" | | |||
|- | |||
|In certain instances a Touch Screen can become disconnected/unpaired from an IO Module. This generally happens when there is a loss of power and the Bluetooth Pairing gets removed. The instructions below explain how to re-establish that Bluetooth pairing. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM). | |||
|} | |||
|} | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Requirements'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
{| class="wikitable mw-collapsible mw-collapsed" width="775px;" | |||
|- | |||
|style="text-align: center;" | '''See Requirements Here''' | |||
|- | |||
|'''1.''' The VT3000 Core Software installed and running on your system. | |||
|- | |||
|'''2.''' A Coordinator must be setup, powered and communicating with the VT3000 Core Software. | |||
|- | |||
|'''3.''' A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software. | |||
|- | |||
|'''4.''' A Touch Screen powered and showing the VersaCall HMI interface. | |||
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<br> | |||
---- | |||
---- | |||
<br> | |||
[[File:InstructionHeader.png]] | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 1.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect1.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 2.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
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|- | |||
|Select the 3 squares in the top right corner of the screen. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect2.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 3.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Enter the PIN - by default this is 7047 - select OK. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect3.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 4.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Exit on the menu that appears. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect4.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 5.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Launcher 3 from the menu that appears - select Just Once. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect5.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 6.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect6.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 7.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
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|- | |||
|The Apps screen will load - select the Settings App Icon. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect7.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 8.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select the Connected Devices (Bluetooth, Cast) option. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect8.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 9.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu. | |||
{|style="margin:left;" | |||
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{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect9.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 10.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|A list of Bluetooth addresses will populate. Look at the sticker on the IO module and make note of the Bluetooth Address printed on it. Use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect10.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 11.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
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|After a few seconds a Pairing window will show - select the Pair option. | |||
{|style="margin:left;" | |||
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{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect11.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 12.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect12.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 13.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select VersaCall HMI from the pop up menu - select Always. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect13.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 14.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|You will be returned to the VersaCall screen. Select the 3 squares in the top right corner. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect2.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 15.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Enter the same PIN as you did in Step 3 - select the OK button. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect3.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 16.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Settings from the menu. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect15.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 17.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select the Link button in-line with the IO Module Heading under Bluetooth. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:Connect16.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 18.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:Connect17.png|center|600px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 19.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified". | |||
{|style="margin:left;" | |||
|valign="top" | | |valign="top" | | ||
{| class=" | {|class="wikitable" style="background:white; align:center;" | ||
|- | |- | ||
|[[ | |[[File:Connect18.png|center|600px]] | ||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 20.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |- | ||
| | |Once the status shows Verified select the Home icon (Circle at the bottom of the screen). | ||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |- | ||
|[[ | |[[File:Connect19.png|center|600px]] | ||
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|} | |||
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|} | |} | ||
<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 21.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |valign="top" | | ||
|- | |- | ||
|''' | |The IO and Touch Screen are now connected, you will need to update the configuration. Use one of the links below to get instructions on sending/updating the configuration. | ||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center; width:775px;" | |||
|- | |||
|[[File:Connect20.png|center|600px]] | |||
|} | |||
{|class="wikitable" style="background:white; align:center; width:775px;" | |||
|- | |||
|[[VT3000 - Send a New Configuration to a BSC|'''Click Here''']] for instructions on sending a Configuration to a New/Not Configured BSC. | |||
|- | |||
|[[VT3000 - Send a New Configuration to a TIM or PSM|'''Click Here''']] for instructions on sending a Configuration to a New/Not Configured TIM, PSM. | |||
|- | |||
|[[VT3000 - Update Configuration - TIM, PSM, BSC|'''Click Here''']] for instructions on Updating the configuration on an existing BSC, TIM, or PSM. | |||
|} | |||
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|} | |||
<br> | |||
---- | |||
---- | |||
<br> | |||
{|style="margin:auto;" | |||
|+ | |||
[[File:RelatedHowTos.png|center]] | |||
|align="center" | | |||
{| class="wikitable mw-collapsible mw-collapsed" width="400px;" | |||
|- | |||
|style="text-align: center;" | '''Select a Guide Here''' | |||
|- | |- | ||
| | |[[VT3000 - Replacement - Touch Screen|Guide on Paring an IO with a New Touch Screen - BSC TIM PSM]] | ||
|- | |||
|[[VT3000 - Test - Bluetooth Signal Strength|Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM]] | |||
|- | |||
|[[VT3000 - Update Date/Time on Tablet|Set the Correct Day & Time on a Touch Screen - BSC TIM PSM]] | |||
|} | |} | ||
|} | |} | ||
<br> | |||
---- | ---- | ||
<br> | |||
{|style="margin:auto;" | {|style="margin:auto;" | ||
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|align="center" | | |align="center" | | ||
{|class="wikitable" | {|class="wikitable" | ||
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|<inputbox>type=search</inputbox> | |<inputbox>type=search</inputbox> | ||
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<br> | |||
---- | ---- | ||
<br> | |||
[[File:VC Footer.png|center]] | |||
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px | |||
|+style="background:transparent| | |||
|-align="center" | |||
| | |||
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]] | |||
| | |||
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]] | |||
|} | |||
<br> | |||
[[Category:VT3000 Core Software]] | [[Category:VT3000 Core Software]] | ||
[[Category:Device Hardware]] | [[Category:Device Hardware]] |
Latest revision as of 19:28, 20 April 2023
Overview
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Requirements
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Step 1.
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Step 2.
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Step 3.
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Step 4.
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Step 5.
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Step 6.
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Step 7.
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Step 8.
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Step 9.
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Step 10.
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Step 11.
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Step 12.
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Step 13.
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Step 14.
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Step 15.
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Step 16.
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Step 17.
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Step 18.
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Step 19.
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Step 20.
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Step 21.
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