Difference between revisions of "VT3000 - Replacement - Touch Screen"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
When a Touch Screen is broken or stops operating properly, a new touch will be needed. Once the Touch Screen is received it will need to be paired with the I/O module through the Bluetooth connection. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM).
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' Existing IO Module powered and communicating with the system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' New/Replacement Touch Screen.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' Permission to send a configuration in VT3000 Core software.
<br>
 
----
 
----
=Instructions=
<br>
 
[[File:GeneralHeader.png]]
'''1.''' Unpack and remove the new touch screen.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=300 heights=136>
|-
File:bscin18.png
|<big>'''Overview'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''2.''' Power off an remove the touch screen that is going to be replaced. Find the Address Sticker on the bottom of the IO module - note the Bluetooth address.
|When a Touch Screen is broken or stops operating properly, a new touch will be needed. Once the Touch Screen is received it will need to be paired with the I/O module through the Bluetooth connection. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM).
 
|}
<gallery widths=200 heights=144>
|}
File:bscin26.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=381 heights=76>
|<big>'''Requirements'''</big>
File:3188_1.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
'''3.''' Mount the new touch screen to the existing mount - connect to a power outlet.
|style="text-align: center;" | '''See Requirements Here'''
 
|-
<gallery widths=300 heights=212>
|'''1.''' The VT3000 Core Software installed and running on your system.
File:bscin19.png
|-
</gallery>
|'''2.'''  A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
 
|-
<gallery widths=200 heights=176>
|'''3.''' A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
File:bscin25.png
|-
</gallery>
|'''4.''' A Touch Screen powered and showing the VersaCall HMI interface.
 
|}
 
|}
 
|}
'''4.''' You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect.
<br>
 
----
<gallery widths=600 heights=389>
----
File:Connect1.png
<br>
</gallery>
[[File:InstructionHeader.png]]
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''5.''' Select the 3 squares in the top right corner of the screen.
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=600 heights=389>
|valign="top" |
File:Connect2.png
|-
</gallery>
|Unpack the New Touch Screen and remove it from the box.
 
{|style="margin:left;"
 
|valign="top" |
'''6.''' Enter the PIN - by default this is 7047 - select OK.
{|class="wikitable" style="background:white; align:center;"
 
|-
<gallery widths=600 heights=389>
|[[File:bscin18.png|center|300px]]
File:Connect3.png
|}
</gallery>
|}
 
|}
 
|}
'''7.'''  Select Exit on the menu that appears.
<br>
 
----
<gallery widths=600 heights=389>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:Connect4.png
|-
</gallery>
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''8.''' Select Launcher 3 from the menu that appears - select Just Once.
|-
 
|Unplug power from the old touch screen and remove it from the mount. Find the IO Module and make a note of the Bluetooth address printed on the sticker next to the power cord.
<gallery widths=600 heights=389>
{|style="margin:left;"
File:Connect5.png
|valign="top" |
</gallery>
{|class="wikitable" style="background:white; align:center;"
 
|-
 
|[[File:PSMBlue.png|center|350px]]
'''9.'''  You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
|}
 
|}
<gallery widths=600 heights=389>
|}
File:Connect6.png
|}
</gallery>
<br>
 
----
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''10.'''  The Apps screen will load - select the Settings App Icon.
|-
 
|<big>'''Step 3.'''</big>
<gallery widths=600 heights=389>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:Connect7.png
|valign="top" |
</gallery>
|-
 
|Mount the New Touch Screen in the same place that you removed the old touch screen. Once it is mounted plug in the power cord to an outlet.
 
{|style="margin:left;"
'''11.''' Select the Connected Devices (Bluetooth, Cast) option.
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
<gallery widths=600 heights=389>
|-
File:Connect8.png
|[[File:bscin19.png|center|300px]] || [[File:bscin25.png|center|200px]]
</gallery>
|}
 
|}
 
|}
'''12.'''  Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu.
|}
 
<br>
<gallery widths=600 heights=389>
----
File:Connect9.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Step 4.'''</big>
'''13.'''  A list of Bluetooth addresses will populate. Look at the sticker on the IO module and make note of the Bluetooth Address printed on it. Use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=600 heights=389>
|-
File:Connect10.png
|You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect.
</gallery>
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
'''14.'''  After a few seconds a Pairing window will show - select the Pair option.
|-
 
|[[File:Connect1.png|center|600px]]
<gallery widths=600 heights=389>
|}
File:Connect11.png
|}
</gallery>
|}
 
|}
 
<br>
'''15.'''  After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen.
----
 
<br>
<gallery widths=600 heights=389>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:Connect12.png
|-
</gallery>
|<big>'''Step 5.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''16.''' Select VersaCall HMI from the pop up menu - select Always.
|-
 
|Select the 3 squares in the top right corner of the screen.
<gallery widths=600 heights=389>
{|style="margin:left;"
File:Connect13.png
|valign="top" |
</gallery>
{|class="wikitable" style="background:white; align:center;"
 
|-
 
|[[File:Connect2.png|center|600px]]
'''17.''' You will be returned to the VersaCall screen. Select the 3 squares in the top right corner
|}
 
|}
<gallery widths=600 heights=389>
|}
File:Connect2.png
|}
</gallery>
<br>
 
----
 
<br>
'''18.'''  Enter the same PIN again.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=600 heights=389>
|<big>'''Step 6.'''</big>
File:Connect3.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Enter the PIN - by default this is 7047 - select OK.
'''19.'''  Select Settings from the menu.
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
<gallery widths=600 heights=389>
|-
File:Connect15.png
|[[File:Connect3.png|center|600px]]
</gallery>
|}
 
|}
 
|}
'''20.''' Select the Link button in-line with the IO Module Heading under Bluetooth.
|}
 
<br>
<gallery widths=600 heights=389>
----
File:Connect16.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Step 7.'''</big>  
'''21.''' On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=600 heights=389>
|-
File:Connect17.png
|Select Exit on the menu that appears.
</gallery>
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
'''22.''' After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified".
|-
 
|[[File:Connect4.png|center|600px]]
<gallery widths=600 heights=389>
|}
File:Connect18.png
|}
</gallery>
|}
 
|}
 
<br>
'''23.''' Once the status shows Verfied select the Home icon (Circle at the bottom of the screen).
----
 
<br>
<gallery widths=600 heights=389>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:Connect19.png
|-
</gallery>
|<big>'''Step 8.'''</big>  
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''24.''' The IO and Touch Screen are now connected, you will need to update the configuration. A link to the guide is in the section below.
|-
 
|Select Launcher 3 from the menu that appears - select Just Once.
<gallery widths=600 heights=389>
{|style="margin:left;"
File:Connect20.png
|valign="top" |
</gallery>
{|class="wikitable" style="background:white; align:center;"
 
|-
 
|[[File:Connect5.png|center|600px]]
 
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect6.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Apps screen will load - select the Settings App Icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect7.png|center|600px]]
|}
|}
|}
|}
<br>
----
----
{|style="margin:auto;"
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Connected Devices (Bluetooth, Cast) option.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect8.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect9.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A list of Bluetooth addresses will populate. Using the Bluetooth address that you wrote down in Step 2, use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect10.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After a few seconds a Pairing window will show - select the Pair option.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect11.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect12.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select VersaCall HMI from the pop up menu - select Always.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect13.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|You will be returned to the VersaCall screen. Select the 3 squares in the top right corner.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect2.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter the same PIN as you did in Step 3 - select the OK button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect3.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 19.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Settings from the menu.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect15.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 20.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Link button in-line with the IO Module Heading under Bluetooth.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect16.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 21.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Connect17.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 22.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified".
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style="background:white; align:center;"
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|-
|-
|[[VT3000 - Pairing an Existing Touch Screen|Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM]]
|[[File:Connect18.png|center|600px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 23.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|-
|[[VT3000 - Test - Bluetooth Signal Strength|Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM]]
|Once the status shows Verified select the Home icon (Circle at the bottom of the screen).
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|-
|[[VT3000 - Update Date/Time on Tablet|Set the Correct Day & Time on a Touch Screen - BSC TIM PSM]]
|[[File:Connect19.png|center|600px]]
|}
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The IO and Touch Screen are now connected, you will need to update the configuration. Use one of the links below to get instructions on sending/updating the configuration.
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style="background:white; align:center; width:775px;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|[[File:Connect20.png|center|600px]]
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[VT3000 - Send a New Configuration to a BSC|'''Click Here''']] for instructions on sending a Configuration to a New/Not Configured BSC.
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|[[VT3000 - Send a New Configuration to a TIM or PSM|'''Click Here''']] for instructions on sending a Configuration to a New/Not Configured TIM, PSM.
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|[[VT3000 - Update Configuration - TIM, PSM, BSC|'''Click Here''']] for instructions on Updating the configuration on an existing BSC, TIM, or PSM.
|}
|}
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Pairing an Existing Touch Screen|Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM]]
|-
|[[VT3000 - Test - Bluetooth Signal Strength|Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM]]
|-
|[[VT3000 - Update Date/Time on Tablet|Set the Correct Day & Time on a Touch Screen - BSC TIM PSM]]
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
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|<inputbox>type=search</inputbox>
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----
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[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Device Hardware]]
[[Category:Device Hardware]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



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Overview
When a Touch Screen is broken or stops operating properly, a new touch will be needed. Once the Touch Screen is received it will need to be paired with the I/O module through the Bluetooth connection. All touch screens connect to the I/O module in the same manner (BSC, TIM or PSM).


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. A BSC, TIM or PSM I/O Module Powered and communicating with the VT3000 Software.
4. A Touch Screen powered and showing the VersaCall HMI interface.



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Step 1.
Unpack the New Touch Screen and remove it from the box.
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Step 2.
Unplug power from the old touch screen and remove it from the mount. Find the IO Module and make a note of the Bluetooth address printed on the sticker next to the power cord.
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Step 3.
Mount the New Touch Screen in the same place that you removed the old touch screen. Once it is mounted plug in the power cord to an outlet.
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Step 4.
You will see a message appear stating the screen needs to connected to an IO. The Bluetooth icon will show arrows indicating it is trying to connect.
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Step 5.
Select the 3 squares in the top right corner of the screen.
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Step 6.
Enter the PIN - by default this is 7047 - select OK.
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Step 7.
Select Exit on the menu that appears.
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Step 8.
Select Launcher 3 from the menu that appears - select Just Once.
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Step 9.
You will be sent to the Android home screen. Select the Up facing arrow in the middle of the screen.
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Step 10.
The Apps screen will load - select the Settings App Icon.
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Step 11.
Select the Connected Devices (Bluetooth, Cast) option.
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Step 12.
Select Bluetooth (turn Bluetooth on with the toggle switch if it is off) from the Connected Devices menu.
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Step 13.
A list of Bluetooth addresses will populate. Using the Bluetooth address that you wrote down in Step 2, use the last 4 numbers and find "RNBT-(those 4 numbers)" on the list - select it.
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Step 14.
After a few seconds a Pairing window will show - select the Pair option.
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Step 15.
After a few seconds the Connected Devices screen will show again. You may get a notification that states the pair was successful. Select the Circle (Home Icon) at the bottom of the screen.
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Step 16.
Select VersaCall HMI from the pop up menu - select Always.
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Step 17.
You will be returned to the VersaCall screen. Select the 3 squares in the top right corner.
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Step 18.
Enter the same PIN as you did in Step 3 - select the OK button.
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Step 19.
Select Settings from the menu.
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Step 20.
Select the Link button in-line with the IO Module Heading under Bluetooth.
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Step 21.
On the pop up window you will see the Bluetooth address of the pairing that was made in the previous steps - select it.
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Step 22.
After a few seconds the page will refresh and show the IO Module as connecting. Wait until the status shows " Connected - Verified".
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Step 23.
Once the status shows Verified select the Home icon (Circle at the bottom of the screen).
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Step 24.
The IO and Touch Screen are now connected, you will need to update the configuration. Use one of the links below to get instructions on sending/updating the configuration.
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Click Here for instructions on sending a Configuration to a New/Not Configured BSC.
Click Here for instructions on sending a Configuration to a New/Not Configured TIM, PSM.
Click Here for instructions on Updating the configuration on an existing BSC, TIM, or PSM.



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Select a Guide Here
Guide on Pairing an IO with an Existing Touch Screen - BSC TIM PSM
Test the Signal Strength of the Bluetooth Connection on a BSC, TIM or PSM
Set the Correct Day & Time on a Touch Screen - BSC TIM PSM



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