Difference between revisions of "VT3000 - Find Database Locations - VT3000 Core"

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=Overview=
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If you ever need to find out where your SQL Server instance is located, you can use the instructions below to obtain that information. This may come up when working with a VersaCall Technician or if there is an inquiry by your IT Department.
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=Requirements=
!style="text-align: left;"|<big>'''Overview'''</big>
'''1.''' VT3000 Core Software installed and running on your system.
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|If you ever need to find out where your SQL Server instance is located, you can use the instructions below to obtain that information. This may come up when working with a VersaCall Technician or if there is an inquiry by your IT Department.
'''2.''' VT3000 Core Software must be running with no Database connection errors.
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{|style="margin:left;"
|valign="top" |
{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
!style="text-align: left;"|<big>'''Requirements'''</big>
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|'''1.''' The VT3000 Core Software installed and running on your system.
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|'''2.''' VT3000 Core Software must be running with no Database connection errors.
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=Instructions=
=Instructions=

Revision as of 15:53, 7 September 2021

Overview
If you ever need to find out where your SQL Server instance is located, you can use the instructions below to obtain that information. This may come up when working with a VersaCall Technician or if there is an inquiry by your IT Department.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. VT3000 Core Software must be running with no Database connection errors.

Instructions

1. Open the VT3000 web interface - log in - select Administration - System Setting - Global.


2. Scroll down to the Database Locations section.


3. For the VT3000 Core Software, there will be 3 databases shown. Each of these databases is needed to allow the software to function properly


4. Click on the expand icon for one or more of the databases listed.


5. When the section is expanded you will see the following information.

    a. What type of database is being used - radio button will be blue for the on being used. By default this will always be SQL Server.
    b. SQL Server Name - the IP Address of the SQL Server and the Instance name.
    c. Database Name
    d. User Name
    e. Password


6. You can expand other databases to find their specific information. Once you have the information that you need, select the Discard & Exit button at the top right corner of the page.




Related - Step by Step Guides
Create a Backup of 1 or More Databases using VT3000 Core Software
Restore or Update 1 or More Databases using VT3000 Core Software
Create a Backup of 1 or More Databases using SQL Server
Create a Backup of 1 or More Databases using SQL Scripting
Update 1 or More Databases using SQL Server
Fix the Database Connection Closed Error
Set up Device Monitoring
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location for the Phone Modem Settings
Location & Setup for the SMTP Email Server
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training