VT3000 - Find Phone Modem Settings

Overview If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.

Requirements 1. The VT3000 Core Software installed and running on your system. 2. A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.

Instructions

Step 1. Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service. Administration System Settings Service

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Step 2. Select the Audio Out tab.

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Step 3. You will see the following settings: Enabled - check marked to indicate the device is being used. Description - name of the device, generally labeled as Phone Modem. Driver - Direct Audio will be selected. Port - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.

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Step 4. After you have collected the information, ensure you select Discard & Exit so that no changes are made.

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Related - Step by Step Guides Install Instructions for Phone Modem Information on Using a Phone Modem & 2-Way Radio on the Same System Add a Phone Number for Voice Calls Test a Phone Number for Voice Calls Increase/Decrease the Number of Repeats on Voice Calls Adjust the Volume of Voice Calls when Using a Phone Modem Set up Device Monitoring Find the Location of all VersaCall Databases Turn Debug Mode On/Off in VT3000 Core Software Control Center Location & Text to Voice Settings Location for the Coordinator Settings & Driver Setup Location for the Paging Transmitter Settings & Driver Setup Location for the 2-Way Radio Settings & Driver Setup Location & Setup for the SMTP Email Server

Additional Help Submit a Ticket - https://www.versacall.com/customer-support/service-ticket Training Videos - https://www.versacall.com/training