Difference between revisions of "VT3000 - Find Phone Modem Settings"

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=<big>'''Video'''</big>=
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[[File:Phone Modem Settings.mkv|border|775px]]
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=<big>'''Instructions'''</big>=
=<big>'''Instructions'''</big>=

Revision as of 17:41, 7 September 2022

Overview
If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.


Video



Instructions


Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png
Administration System Settings Service




Step 2.
Select the Audio Out tab.
Radio9.png




Step 3.
You will see the following settings:
Phone22.png
Enabled - check marked to indicate the device is being used.
Description - name of the device, generally labeled as Phone Modem.
Driver - Direct Audio will be selected.
Port - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.




Step 4.
After you have collected the information, ensure you select Discard & Exit so that no changes are made.





Related - Step by Step Guides
Install Instructions for Phone Modem
Information on Using a Phone Modem & 2-Way Radio on the Same System
Add a Phone Number for Voice Calls
Test a Phone Number for Voice Calls
Increase/Decrease the Number of Repeats on Voice Calls
Adjust the Volume of Voice Calls when Using a Phone Modem
Set up Device Monitoring
Find the Location of all VersaCall Databases
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location & Setup for the SMTP Email Server
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training