Difference between revisions of "VT3000 - Setup - Email Server (SMTP)"

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The email settings can be used in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type will work the best for your location (Description Below).
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Anonymous – this type means that you would make an exception on your company email server to allow anonymous emails from the VersaCall computer email address.
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Authenticated – this type means you would create a mailbox on your SMTP server with a username and password.  
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
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1. Open VT3000 – login – select Administration from the main menu – select System Settings from the administration menu – select Global from the system settings page.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
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2. In the Global Settings page scroll down to the Email Settings section below the Database Locations section.
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3. An explanation of each field is explained below.
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A. Outgoing Type – select Anonymous SMTP or Authenticated SMTP based on what works best at your location. Descriptions of both types are at the top of the page.
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B. Outgoing Server – this is where your IT Administrator will enter the SMTP server address.
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C. Outgoing Port – this is where your IT Administrator will enter the outgoing port for your server.
[[File:GeneralHeader.png]]
D. User Name – if you selected to setup an Authenticated SMTP then you will need to enter the User Name of the mailbox that our system will be using.
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E. Password – this is where you will enter the password needed to access the mailbox.
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F. From Display Name – this is the name that will be shown in the email that is sent out.
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G. From Email Address – this is the email address that will be shown when an email is sent.
|<big>'''Overview'''</big>
H. SSL – if your system requires that you use a Secure Socket Layer then check this box.
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I. Tagline – this text will appear in the email. By default, we have it set to show the time and date that the email was sent.
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4. Once all changes have been made click on the Save & Exit button at the top right corner of the page.
|Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.
 
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5. For these changes to take effect you will need to restart the VersaCall Service. From the main menu select Administration – from the Administration page select Control Center.
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6. On the Control Center page click on the Applications tab.
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7. On the applications list click on VT3000 Service so that is it highlighted.
|<big>'''Requirements'''</big>
 
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8. On the right side of the list there are 3 icons click on the square.
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9. The screen will refresh and you will now see a play button or arrow – click on this icon to start the service.
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|style="text-align: center;" | '''See Requirements Here'''
10. We suggest testing the system to ensure emails are going out. Refer to the guide titled “Test an Email Address” or “Test a Text Message” both of these use the SMTP server.
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|'''1.'''  The VT3000 Core Software installed and running on your system.
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|'''2.'''  Email Server Name or IP Address.
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|'''3.'''  Email Server Port Number.
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|'''4.'''  Authenticated SMTP - User Name and Password.
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|'''5.'''  Is Secured Socket Layer required for the connection.
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[[File:VideoHeader.png]]
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Video'''</big>
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|[[File:Add SMTP Functionality.mkv|center|775px]]
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[[File:InstructionHeader.png]]
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|<big>'''Step 1.'''</big>
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||Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration - System Settings - Global.
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|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''System Settings''' ||style="text-align:center" | '''Global'''
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|<big>'''Step 2.'''</big>
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|Scroll down to the Email Settings section.
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|<big>'''Step 3.'''</big>
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|Email Settings Properties:
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|'''Outgoing Type''' – select Anonymous SMTP or Authenticated SMTP.
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|'''Outgoing Server''' – enter the Email/SMTP server IP address. Obtain this from your IT department.
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|'''Outgoing Port''' – enter the port used to send email messages. Obtain this from your IT department.
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|'''User Name''' – Authenticated SMTP Only - enter the user name.
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|'''Password''' – Authenticated SMTP Only - enter the password.
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|'''From Display Name''' – the email will show this in the From field.
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|'''From Email Address''' – the email will show this in the From Email field.
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|'''SSL''' – select if the Email/SMTP server requires a Secure Socket Layer.
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|'''Tagline''' – by default, the time and date of the email will show on the message.
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|<big>'''Step 4.'''</big>
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|Once all settings are entered - select the Save & Exit button in the top right corner of the screen.
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Step 5.'''</big>
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|The VersaCall Service must be restarted. [[VT3000 - Restart Service|'''Click Here''']] for instructions.
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|<big>'''Step 6.'''</big>
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|Test the setup by sending a test email [[VT3000 - Test - Email Address|'''Click Here''']] for instructions.
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[[File:RelatedHowTos.png|center]]
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|style="text-align: center;" | '''Select a Guide Here'''
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|[[VT3000 - Restart Service|Restarting the VT3000 Service]]
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|[[VT3000 - Add Email|Add an Email]]
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|[[VT3000_-_Test_-_Email_Address|Test an Email]]
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|[[VT3000_-_Add_Cell_Phone_(Text_Message)|Add a Cell Phone for Text Messaging]]
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|[[VT3000 - Test - Phone Number|Test a Phone Number for Voice Calls]]
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|[[VT3000 - Setup - Device Monitoring|Set up Device Monitoring]]
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|[[VT3000 - Find Database Locations - VT3000 Core|Find the Location of all VersaCall Databases]]
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|[[VT3000 - Turn Debug Mode On/Off - VT3000 Core|Turn Debug Mode On/Off in VT3000 Core Software]]
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|[[VT3000 - Find Control Center & Text to Voice Settings|Control Center Location & Text to Voice Settings]]
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|[[VT3000 - Find Coordinator Settings|Location for the Coordinator Settings & Driver Setup]]
|-
|[[VT3000 - Find Paging Transmitter Settings|Location for the Paging Transmitter Settings & Driver Setup]]
|-
|[[VT3000 - Find 2-Way Radio Settings|Location for the 2-Way Radio Settings & Driver Setup]]
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|[[VT3000 - Find Phone Modem Settings|Location for the Phone Modem Settings]]
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[[File:SearchHeader.png|center]]
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[[File:VC Footer.png|center]]
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
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[[Category:VT3000 Core Software]]
[[Category:Administration]]
[[Category:System Settings]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Email Server Name or IP Address.
3. Email Server Port Number.
4. Authenticated SMTP - User Name and Password.
5. Is Secured Socket Layer required for the connection.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration - System Settings - Global.
3180 1.png
3180 2.png
3180 3.png
Administration System Settings Global



Step 2.
Scroll down to the Email Settings section.
3180 4.png



Step 3.
Email Settings Properties:
3180 5.png
Outgoing Type – select Anonymous SMTP or Authenticated SMTP.
Outgoing Server – enter the Email/SMTP server IP address. Obtain this from your IT department.
Outgoing Port – enter the port used to send email messages. Obtain this from your IT department.
User Name – Authenticated SMTP Only - enter the user name.
Password – Authenticated SMTP Only - enter the password.
From Display Name – the email will show this in the From field.
From Email Address – the email will show this in the From Email field.
SSL – select if the Email/SMTP server requires a Secure Socket Layer.
Tagline – by default, the time and date of the email will show on the message.



Step 4.
Once all settings are entered - select the Save & Exit button in the top right corner of the screen.
3180 6.png



Step 5.
The VersaCall Service must be restarted. Click Here for instructions.



Step 6.
Test the setup by sending a test email Click Here for instructions.



RelatedHowTos.png
Select a Guide Here
Restarting the VT3000 Service
Add an Email
Test an Email
Add a Cell Phone for Text Messaging
Test a Phone Number for Voice Calls
Set up Device Monitoring
Find the Location of all VersaCall Databases
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location for the Phone Modem Settings



SearchHeader.png

 



VC Footer.png
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