Difference between revisions of "VT3000 - Setup - Email Server (SMTP)"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.
|+style="background:transparent|
 
|-align="center"
    '''Anonymous –''' does not require a user name or password email account. An exception must be made on the email server to allow emails to be sent from the VersaCall system.
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
    '''Authenticated –''' requires an email account with a user name and password. A mailbox must be created on your email server for the VersaCall system to use.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
    '''NOTE:''' Regardless of the option you wish to use, check with your IT department before proceeding to ensure you have the correct information.
|
 
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
=Requirements=
|}
 
<br>
'''1.''' The VT3000 Core Software installed and running on your system.
----
 
----
'''2.''' Email server name or IP address.
<br>
 
[[File:GeneralHeader.png]]
'''3.''' Email server port.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''4.''' User Name and Password for an Authenticated connection.
|-
 
|<big>'''Overview'''</big>
'''5.''' Is Secure Socket Layer required.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
=Instructions=
|Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.
 
|}
'''1.''' Open VT3000 web page – login – select Administration – select System Settings – select Global.
|}
 
<br>
<gallery widths=93 heights=93>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3180 1.png|Administration
|-
File:3180 2.png|System Settings
|<big>'''Requirements'''</big>
File:3180 3.png|Global
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
'''2.''' Scroll down to the Email Settings section.
|style="text-align: center;" | '''See Requirements Here'''
 
|-
<gallery widths=384 heights=93>
|'''1.''' The VT3000 Core Software installed and running on your system.
File:3180 4.png
|-
</gallery>
|'''2.''' Email Server Name or IP Address.
 
|-
 
|'''3.''' Email Server Port Number.
'''3.''' Email Settings:
|-
 
|'''4.''' Authenticated SMTP - User Name and Password.
<gallery widths=472 heights=367>
|-
File:3180 5.png
|'''5.''' Is Secured Socket Layer required for the connection.
</gallery>
|}
 
|}
    '''A. Outgoing Type''' – select Anonymous SMTP or Authenticated SMTP.
|}
    '''B. Outgoing Server''' – enter the Email/SMTP server IP address. Obtain this from your IT department.
<br>
    '''C. Outgoing Port''' – enter the port used to send email messages. Obtain this from your IT department.
----
    '''D. User Name''' – Authenticated SMTP Only - enter the user name.
----
    '''E. Password''' – Authenticated SMTP Only - enter the password.
<br>
    '''F. From Display Name''' – the email will show this in the From field.
[[File:VideoHeader.png]]
    '''G. From Email Address''' – the email will show this in the From Email field.
<br>
    '''H. SSL''' – select if the Email/SMTP server requires a Secure Socket Layer.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
    '''I. Tagline''' – by default, the time and date of the email will show on the message.
|-
 
|<big>'''Video'''</big>
'''4.''' Select Save & Exit.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=247 heights=94>
|-
File:3180 6.png
|[[File:Add SMTP Functionality.mkv|center|775px]]
</gallery>
|}
 
|}
 
<br>
'''5.''' The VersaCall Service must be restarted. [[VT3000 - Restart Service|'''Click Here''']] for instructions.
----
 
----
'''6.''' Test the setup by sending a test email [[VT3000 - Test - Email Address|'''Click Here''']] for instructions.
<br>
 
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
||Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration - System Settings - Global.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3180 1.png|center|93px]] || [[File:3180 2.png|center|93px]] || [[File:3180 3.png|center|93px]]
|-
|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''System Settings''' ||style="text-align:center" | '''Global'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Scroll down to the Email Settings section.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3180 4.png|center|384px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Email Settings Properties:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3180 5.png|center|472px]]
|}
|}
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|'''Outgoing Type''' – select Anonymous SMTP or Authenticated SMTP.
|-
|'''Outgoing Server''' – enter the Email/SMTP server IP address. Obtain this from your IT department.
|-
|'''Outgoing Port''' – enter the port used to send email messages. Obtain this from your IT department.
|-
|'''User Name''' – Authenticated SMTP Only - enter the user name.
|-
|'''Password''' – Authenticated SMTP Only - enter the password.
|-
|'''From Display Name''' – the email will show this in the From field.
|-
|'''From Email Address''' – the email will show this in the From Email field.
|-
|'''SSL''' – select if the Email/SMTP server requires a Secure Socket Layer.
|-
|'''Tagline''' – by default, the time and date of the email will show on the message.
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Once all settings are entered - select the Save & Exit button in the top right corner of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3180 6.png|center|247px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The VersaCall Service must be restarted. [[VT3000 - Restart Service|'''Click Here''']] for instructions.
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Test the setup by sending a test email [[VT3000 - Test - Email Address|'''Click Here''']] for instructions.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|valign="top" |
|+
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
[[File:RelatedHowTos.png|center]]
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Restart Service|Restarting the VT3000 Service]]
|[[VT3000 - Restart Service|Restarting the VT3000 Service]]
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|-
|-
|[[VT3000 - Find Phone Modem Settings|Location for the Phone Modem Settings]]
|[[VT3000 - Find Phone Modem Settings|Location for the Phone Modem Settings]]
|}
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|-
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
|align="center" |
{|class="wikitable"
{|class="wikitable"
!<span style="font-size:150%; color:#0645ad">Search</span>
|-
|-
|<inputbox>type=search</inputbox>
|<inputbox>type=search</inputbox>
|}
|}
|}
<br>
----
----
 
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Administration]]
[[Category:Administration]]
[[Category:System Settings]]
[[Category:System Settings]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Email Server Name or IP Address.
3. Email Server Port Number.
4. Authenticated SMTP - User Name and Password.
5. Is Secured Socket Layer required for the connection.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration - System Settings - Global.
3180 1.png
3180 2.png
3180 3.png
Administration System Settings Global



Step 2.
Scroll down to the Email Settings section.
3180 4.png



Step 3.
Email Settings Properties:
3180 5.png
Outgoing Type – select Anonymous SMTP or Authenticated SMTP.
Outgoing Server – enter the Email/SMTP server IP address. Obtain this from your IT department.
Outgoing Port – enter the port used to send email messages. Obtain this from your IT department.
User Name – Authenticated SMTP Only - enter the user name.
Password – Authenticated SMTP Only - enter the password.
From Display Name – the email will show this in the From field.
From Email Address – the email will show this in the From Email field.
SSL – select if the Email/SMTP server requires a Secure Socket Layer.
Tagline – by default, the time and date of the email will show on the message.



Step 4.
Once all settings are entered - select the Save & Exit button in the top right corner of the screen.
3180 6.png



Step 5.
The VersaCall Service must be restarted. Click Here for instructions.



Step 6.
Test the setup by sending a test email Click Here for instructions.



RelatedHowTos.png
Select a Guide Here
Restarting the VT3000 Service
Add an Email
Test an Email
Add a Cell Phone for Text Messaging
Test a Phone Number for Voice Calls
Set up Device Monitoring
Find the Location of all VersaCall Databases
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location for the Phone Modem Settings



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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