Difference between revisions of "VT3000 - Find Phone Modem Settings"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' Phone Modem plugged in and active on your system.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
 
<br>
 
----
=Instructions=
----
 
<br>
'''1.''' Open the VT3000 web interface - select Core Software - Administration - System Settings - Service.
[[File:GeneralHeader.png]]
 
<br>
<gallery widths=93 heights=93>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3122_10.png
|-
File:3122_11.png
|<big>'''Overview'''</big>
File:3122_12.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
'''2.''' Select Audio Out tab.
|}
 
|}
<gallery widths=545 heights=41>
<br>
File:Radio9.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''3.''' You will see the following settings.
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
<gallery widths=581 heights=228>
|-
File:Phone22.png
|style="text-align: center;" | '''See Requirements Here'''
</gallery>
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
    '''a. Enabled''' - check marked to indicate the device is being used.
|-
    '''b. Description''' - name of the device, generally labeled as Phone Modem.
|'''2.''' A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.
    '''c. Driver''' - Direct Audio will be selected.
|}
    '''d. Port''' - this will generall be set to LPT1. As this is not used with a Phone Modem, the setting is not important.
|}
 
|}
 
<br>
'''4.''' After you have collected the information, ensure you select Discard & Exit so that no changes are made.
----
 
----
 
<br>
 
[[File:VideoHeader.png]]
=Having Trouble?=
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=150px>
|-
File:ticketicon.png|Submit a Service Ticket|link=VT3000_Home
|<big>'''Video'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
=Categories=
|[[File:Phone Modem Settings.mkv|center|775px]]
 
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:HT3100_2.png|center|85px]] || [[File:HT3100_3.png|center|85px]] || [[File:HT3100_4.png|center|85px]]
|-
|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''System Settings''' ||style="text-align:center" | '''Service'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Audio Out tab.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:Radio9.png|center|545px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|You will see the following settings:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:Phone22.png|border|center|581px]]
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|'''Enabled''' - check marked to indicate the device is being used.
|-
|'''Description''' - name of the device, generally labeled as Phone Modem.
|-
|'''Driver''' - Direct Audio will be selected.
|-
|'''Port''' - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After you have collected the information, ensure you select Discard & Exit so that no changes are made.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Install Phone Modem|Install Instructions for Phone Modem]]
|-
|[[VT3000 - Using Phone Modem and Radio Module Together|Information on Using a Phone Modem & 2-Way Radio on the Same System]]
|-
|[[VT3000 - Add Phone Number|Add a Phone Number for Voice Calls]]
|-
|[[VT3000 - Test - Phone Number|Test a Phone Number for Voice Calls]]
|-
|[[VT3000 - Adjust Number of Repeats - Phone|Increase/Decrease the Number of Repeats on Voice Calls]]
|-
|[[VT3000 - Phone Modem - Adjust Volume|Adjust the Volume of Voice Calls when Using a Phone Modem]]
|-
|[[VT3000 - Setup - Device Monitoring|Set up Device Monitoring]]
|-
|[[VT3000 - Find Database Locations - VT3000 Core|Find the Location of all VersaCall Databases]]
|-
|[[VT3000 - Turn Debug Mode On/Off - VT3000 Core|Turn Debug Mode On/Off in VT3000 Core Software]]
|-
|[[VT3000 - Find Control Center & Text to Voice Settings|Control Center Location & Text to Voice Settings]]
|-
|[[VT3000 - Find Coordinator Settings|Location for the Coordinator Settings & Driver Setup]]
|-
|[[VT3000 - Find Paging Transmitter Settings|Location for the Paging Transmitter Settings & Driver Setup]]
|-
|[[VT3000 - Find 2-Way Radio Settings|Location for the 2-Way Radio Settings & Driver Setup]]
|-
|[[VT3000 - Setup - Email Server (SMTP)|Location & Setup for the SMTP Email Server]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:System Settings]]
[[Category:System Settings]]
[[Category:Phone - Voice]]
[[Category:Phone - Voice]]

Latest revision as of 18:50, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png
Administration System Settings Service



Step 2.
Select the Audio Out tab.
Radio9.png



Step 3.
You will see the following settings:
Phone22.png
Enabled - check marked to indicate the device is being used.
Description - name of the device, generally labeled as Phone Modem.
Driver - Direct Audio will be selected.
Port - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.



Step 4.
After you have collected the information, ensure you select Discard & Exit so that no changes are made.



RelatedHowTos.png
Select a Guide Here
Install Instructions for Phone Modem
Information on Using a Phone Modem & 2-Way Radio on the Same System
Add a Phone Number for Voice Calls
Test a Phone Number for Voice Calls
Increase/Decrease the Number of Repeats on Voice Calls
Adjust the Volume of Voice Calls when Using a Phone Modem
Set up Device Monitoring
Find the Location of all VersaCall Databases
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location & Setup for the SMTP Email Server



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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