If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.
Instructions
Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
Administration
System Settings
Service
Step 2.
Select the Audio Out tab.
Step 3.
You will see the following settings:
Enabled - check marked to indicate the device is being used.
Description - name of the device, generally labeled as Phone Modem.
Driver - Direct Audio will be selected.
Port - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.
Step 4.
After you have collected the information, ensure you select Discard & Exit so that no changes are made.