Overview
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If you ever need to find out where your SQL Server instance is located, you can use the instructions below to obtain that information. This may come up when working with a VersaCall Technician or if there is an inquiry by your IT Department.
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Requirements
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1. The VT3000 Core Software installed and running on your system.
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2. VT3000 Core Software must be running with no Database connection errors.
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Video
Instructions
Step 1.
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Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration - System Settings - Global.
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Administration |
System Settings |
Global
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Step 2.
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Scroll down to the Database Location section under the General Information/Settings section.
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Step 3.
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For the VT3000 Core Software, there will be 3 databases shown. Each of these databases is needed to allow the software to function properly.
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Step 4.
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Click on the expand icon for one or more of the databases listed.
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Step 5.
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Database Details:
Database Type - radio button for the type being used will be in blue. By default, all databases will be SQL Server.
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SQL Server Name - the IP Address of the SQL Server and the Instance name.
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Database Name - name of the database in SQL Server.
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User Name - user name being used in SQL Server.
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Password - password being used in SQL Server.
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Step 6.
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You can expand other databases to find their specific information. Once you have the information that you need, select the Discard & Exit button at the top right corner of the page.
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