Overview
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If you have a need to check the Phone Modem settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.
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Requirements
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1. The VT3000 Core Software installed and running on your system.
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2. A USB Phone Modem setup, plugged in and communicating with the VT3000 Core Software.
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Video
Instructions
Step 1.
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Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select System Settings - select Service.
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Administration |
System Settings |
Service
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Step 2.
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Select the Audio Out tab.
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Step 3.
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You will see the following settings:
Enabled - check marked to indicate the device is being used.
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Description - name of the device, generally labeled as Phone Modem.
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Driver - Direct Audio will be selected.
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Port - this will generally be set to LPT1. As this is not used with a Phone Modem, the setting is not important.
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Step 4.
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After you have collected the information, ensure you select Discard & Exit so that no changes are made.
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