VT3000 - Update Touch Screen HMI - No USB

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Overview If you have one of the Non-USB style Touch Screens (see images below), you can use the instructions below to update the firmware/HMI app. If you have the newer style touch screen you will need to CLICK HERE to return to the main update page and select the instructions for a touch screen with USB.

Requirements See Requirements Here 1. 0001_00.apk file from VersaCall Support. 2. Micro SD Card Adapter or Reader. Micro SD Card will come from the BSC, TIM or PSM I/O Module. 3. An available computer that can accept the Adapter or Reader. 4. At least one Non-USB Touch Screen and it's I/O Module.

Touch Screen Types

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Step 1. If you received a zip file, please unzip it. There will be a 0001_00.apk file inside the zip folder. If you did not receive a zip file, verify you received the 0001_00.apk file shown below.

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Step 2. Copy the 0001_00.apk file to your Documents folder.

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Step 3. Stop all Processes, Counts and Alarms on the device - you want nothing active on the station while updating the firmware. CLICK HERE for instructions on how to clear active Processes, Counts and Alarms.

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Step 4. Disconnect power from the I/O module - loosen the 4 screws from I/O module - remove the cover.

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Step 5. On the I/O board – locate the Micro SD card in the top right corner.

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Step 6. Remove the micro SD card - push up on the metal sleeve then let it fall back. When you push up the sleeve there will be a click when it is unlocked. NOTE: do this step with care. If the sleeve is damaged the entire I/O module will need to be replaced.

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Step 7. Connect the Micro SD card to an adapter and/or reader - plug the SD Card reader into the computer.

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Step 8. Open your Documents folder where you saved the 0001_00.apk file.

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Step 9. Right click on the 0001_00.apk file - select Copy.

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Step 10. Using Windows Explorer, select This PC and you should see the SD Card reader or adapter show as a drive. Double click on this drive.

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Step 11. Leave any existing files on the SD Card, do not delete anything. Right click in an open space in the file list - select Paste.

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Step 12. The 0001_00.apk should now show on the SD Card along with any other files that were already there.

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Step 13. Remove the SD Card Adapter or Reader from the computer. Remove the Micro SD Card from the Adapter or Reader.

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Step 14. Place the SD Card into the metal sleeve. Push the sleeve down onto the board. Push the sleeve down towards the bottom of the device to lock it into place. Reverse the process you used in removing the Micro SD Card.

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Step 15. Replace the cover on the I/O Module. Plug in the power cord on the I/O Module and ensure the Touch Screen is powered.

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Step 16. After the Touch Screen and IO Module synch, about 2 to 5 minutes, you will see a Downloading Software message on the Touch Screen.

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Step 17. A Downloading Software Update status bar will show after a few seconds. This bar will show the progress of the download - total download time should be about 15 to 20 minutes.

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Step 18. Once the download is completed you will see an Install screen show on the Touch Screen. Select the Install option in the bottom right corner.

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Step 19. When the app is updated you will see an App Installed screen - click on the Open option in the bottom right corner.

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Step 20. The App/HMI is now updated and you will be returned to your BSC, TIM or PSM configuration. You must update your I/O Module firmware before using the device. CLICK HERE to return to the main update page.

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Select a Guide Here Manually Update Firmware/HMI - USB Touch Screen Manually Update Firmware - I/O Module Manually Update Firmware on a BSC, TIM or PSM Wirelessly Update Firmware on a BSC, TIM or PSM Manually Update Firmware on a Call Station Wirelessly Update Firmware on a Battery Powered Call Station Wirelessly Update Firmware on a Powered Call Station

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