Difference between revisions of "VT3000 - Setup - Device Monitoring"

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!style="text-align: left;"|<big>'''Overview'''</big>
!style="text-align: left;"|<big>'''Overview'''</big>
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!style="text-align: left;"|<big>'''Requirements'''</big>
!style="text-align: left;"|<big>'''Requirements'''</big>
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<br>
=Instructions=
=<big>'''Instructions'''</big>=
 
<br>
'''1.''' Open the VT3000 web interface - log in - select Administration - System Setting - Global.
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<gallery widths=93 heights=93>
|<big>'''Step 1.'''</big>
File:3121_8.png
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File:icon_globalsettings.png
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|Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Logs.
 
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'''2.''' Scroll down to the System Monitoring section.
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<gallery widths=300 heights=249>
|[[File:3180 1.png|center|93px]] || [[File:3180 2.png|center|93px]] || [[File:3180 3.png|center|93px]]
File:Monitor4.png
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|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''System Settings''' ||style="text-align:center" | '''Global'''
 
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'''3.''' Select a monitoring option.
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File:Monitor1.png
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    '''a. Do Not Monitor''' - this is the default setting, nothing will be monitored.
|-
    '''b. Errors Only''' - select this option to monitor only errors (Low Battery, Bad SD Card & File Not Received).
|<big>'''Step 2.'''</big>
    '''c. Everything''' - select this option to monitor errors and communications between the device & the coordinator. If a device does not check in with the coordinator every 30 - 45 minutes it will be considered not communicating.
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'''4.''' Using the Down Arrow, select an Output or Output Group to send communications to when there is an error or communications issue.
|Scroll down to the System Monitoring section at the bottom of the page.
 
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File:Monitor2.png
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|[[File:Monitor4.png|center|300px]]
 
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'''5.''' Select Save & Exit to save changes to the system.
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File:Radio11.png
<br>
</gallery>
----
 
<br>
 
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'''6.''' A warning message will appear stating that you must restart the control unit - select OK.
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|<big>'''Step 3.'''</big>
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File:Monitor3.png
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|Select the Monitoring Option that best fits your needs.
 
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'''7.''' For instructions on restarting the VT3000 service [[VT3000 - Restart Service|'''Click Here''']]
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|[[File:Monitor1.png|center|296px]]
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{|class="wikitable" style="background:white; align:center;"
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|'''Do Not Monitor''' - this is the default setting, nothing will be monitored.
|-
|'''Errors Only''' - select this option to monitor only errors (Low Battery, Bad SD Card & File Not Received).
|-
|'''Everything''' - select this option to monitor errors and communications between the device & the coordinator. Devices check in with the coordinator every 30 - 45 minutes, if that check in is missed that error will be communicated.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Step 4.'''</big>
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|Select the down arrow for the Output field - select an individual Output to communicate or an Output Group to communicate with.
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|-
|[[File:Monitor2.png|center|273px]]
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
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|Select the Save & Exit button in the top right corner of the page.
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|[[File:Radio11.png|center|109px]]
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
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|A warning message will appear stating that you must restart the VT3000 Service - select OK.
{|style="margin:left;"
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{|class="wikitable" style="background:white; align:center;"
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|[[File:Monitor3.png|center|300px]]
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
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|The VT3000 service must be restarted [[VT3000 - Restart Service|'''Click Here''']] for instructions.
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             </inputbox>
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<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Administration]]
[[Category:Administration]]
[[Category:System Settings]]
[[Category:System Settings]]

Revision as of 22:15, 10 December 2021

Overview
Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network. Emails and Text Messages are sent out using the SMTP server.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. At least one Output setup and receiving communications successfully.
4. At least one Device (Hardware or Software) powered and communicating with the system.


Instructions


Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Logs.
3180 1.png
3180 2.png
3180 3.png
Administration System Settings Global



Step 2.
Scroll down to the System Monitoring section at the bottom of the page.
Monitor4.png



Step 3.
Select the Monitoring Option that best fits your needs.
Monitor1.png
Do Not Monitor - this is the default setting, nothing will be monitored.
Errors Only - select this option to monitor only errors (Low Battery, Bad SD Card & File Not Received).
Everything - select this option to monitor errors and communications between the device & the coordinator. Devices check in with the coordinator every 30 - 45 minutes, if that check in is missed that error will be communicated.



Step 4.
Select the down arrow for the Output field - select an individual Output to communicate or an Output Group to communicate with.
Monitor2.png



Step 5.
Select the Save & Exit button in the top right corner of the page.
Radio11.png



Step 6.
A warning message will appear stating that you must restart the VT3000 Service - select OK.
Monitor3.png



Step 7.
The VT3000 service must be restarted Click Here for instructions.



Related - Step by Step Guides
Add a Pager
Add an Email
Add a Cell Phone (Text Message)
Add a Two-Way Radio Channel
Add an Output Group
Find the System Key in VT3000 Core Software
Find the Location of all VersaCall Databases
Turn Debug Mode On/Off in VT3000 Core Software
Control Center Location & Text to Voice Settings
Location for the Coordinator Settings & Driver Setup
Location for the Paging Transmitter Settings & Driver Setup
Location for the 2-Way Radio Settings & Driver Setup
Location for the Phone Modem Settings
Location & Setup for the SMTP Email Server
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

 


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