Difference between revisions of "VT3000 - Change Device ISO Code - VT3000 Software - BSC, TIM, PSM"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. There are multiple methods available to change the ISO code - select the method that best fits your situation.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' The VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' At least one Call Station, BSC, TIM or PSM.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' A Micro SD Card Reader attached to a computer. This is only required when using the "Device Micro SD Card" method in the steps below.
<br>
 
----
 
----
=Instructions=
<br>
 
[[File:GeneralHeader.png]]
==Use VT3000 software==
<br>
For this method to work correctly, you will need one coordinator with Isolation Code 1 active/installed on the VersaCall computer. This method will work with any VersaCall device.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Overview'''</big>
'''1.''' Plug-In power for the Device.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=150>
|-
File:bscin25.png
|An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. This method will work for BSC, TIM or PSM I/O Module, Switch Contact Module or Wireless Controls Module. If you have a Call Station, please use one of the ISO Code methods found on the Categories - Call Station page.
</gallery>
|}
 
|}
 
<br>
'''2.''' Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=93 heights=93>
|<big>'''Requirements'''</big>
File:3215_2.png|Diagnostics
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:3215_3.png|Device Status
|valign="top" |
</gallery>
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
 
|style="text-align: center;" | '''See Requirements Here'''
'''3.''' The device MUST show on Device Status - use the Mesh Address to identify it - select Options.
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
<gallery widths=740 heights=148>
|-
File:3215_4.png
|'''2.''' At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
</gallery>
|-
 
|'''3.''' At least one Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.
 
|}
'''4.''' Select Commands.
|}
 
|}
<gallery widths=491 heights=152>
<br>
File:3215_5.png
----
</gallery>
----
 
<br>
 
[[File:VideoHeader.png]]
'''5.''' Select the down arrow in Command field.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=335 heights=54>
|-
File:3215_6.png
|<big>'''Video'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''6.''' Select Set Isolation Code.
|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=osHI4uMT1no</embedvideo>
 
|}
<gallery widths=229 heights=246>
|}
File:3215_7.png
<br>
</gallery>
----
 
----
 
<br>
'''7.''' Enter the Isolation Code number – select Issue Command.
[[File:InstructionHeader.png]]
 
<br>
<gallery widths=559 heights=201>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3215_8.png
|-
</gallery>
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''8.''' The device will reboot - the coordinator/network will update and reflect the change.
|-
 
|Ensure the Touch Screen & IO Module are plugged in and powered.
'''NOTE:''' This method will work for any device, when a coordinator with Isolation Code 1 is active.
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style=" align="center; " background:white;"
 
|-
==Using The Touch Screen==
|[[File:Bscin4.png|center|200px]]
This method works on TIM, PSM and BSC Devices only.
|}
 
|}
 
|}
'''1.''' Plug in Power for I/O Module & Touch Screen.
|}
 
<br>
<gallery widths=150>
----
File:bscin25.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Step 2.'''</big>  
'''2.''' Ensure Bluetooth connection is active - select the 3 squares (top right corner).
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=200>
|-
File:bscin6.png
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
File:bscin7.png
{|style="margin:left;"
</gallery>
|valign="top" |
<gallery widths=489 heights=141>
{|class="wikitable" style=" align="center; " background:white;"
File:3215_9.png
|-
</gallery>
|[[File:3215 2.png|center|101px]] || [[File:3215 3.png|center|101px]]
 
|-
 
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Device Status'''
'''3.''' Enter “7047” on the keypad – select OK.
|}
 
|}
<gallery widths=238 heights=400>
|}
File:3215_10.png
|}
</gallery>
<br>
 
----
 
<br>
'''4.''' Select Settings.  
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=291 heights=243>
|<big>'''Step 3.'''</big>  
File:3188_6.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|The device MUST show on Device Status - use the Mesh Address to identify it - select the Options link on the right side of the page/row.
'''5.''' scroll down to Mesh heading - locate Isolation Code option - select Get button.
{|style="margin:left;"
 
|valign="top" |
<gallery widths=689 heights=200>
{|class="wikitable" style="background:white;"
File:3215_11.png
|-
</gallery>
|[[File:3215 4.png|center|740px]]
 
|}
 
|}
'''6.''' Current Isolation Code will populate - select Change button.
|}
 
|}
<gallery widths=679 heights=197>
<br>
File:3215_12.png
----
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''7.''' Enter Isolation Code – select Set.
|<big>'''Step 4.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=383 heights=255>
|valign="top" |
File:3215_13.png
|-
</gallery>
|Select Commands.
 
{|style="margin:left;"
 
|valign="top" |
'''8.''' Device will reboot - exit Settings on the Touch Screen.
{|class="wikitable" style=" align="center; " background:white;"
 
|-
 
|[[File:3215 5.png|center|491px]]
'''9.''' Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
|}
 
|}
<gallery widths=93 heights=93>
|}
File:3215_2.png|Diagnostics
|}
File:3215_3.png|Device Status
<br>
</gallery>
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''10.''' Ensure the TIM, BSC or PSM is showing with the correct Network Name
|-
 
|<big>'''Step 5.'''</big>  
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
==Use The Device Micro SD Card==
|-
This method will work for Call Station, Assembly Call Station, I/O Module, Switch Contact Module, Wireless Controls Module or Takt Module. User will need a Computer and a Micro SD card reader to complete this process.
|Select the down arrow in Command field.
 
{|style="margin:left;"
 
|valign="top" |
'''1.''' Unplug power from the device or IO module.
{|class="wikitable" style="background:white;"
 
|-
<gallery widths=200 heights=176>
|[[File:3215 6.png|center|335px]]
File:trans13.png
|}
</gallery>
|}
 
|}
 
|}
'''2.''' Loosen the screws on the front of the module until they spin freely.
<br>
 
----
<gallery widths=200 heights=284>
<br>
File:ISO100.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:ISO101.png
|-
File:ISO102.png
|<big>'''Step 6.'''</big>  
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''3.''' There are 2 types of boards, each is shown below. The Micro SD card placement is highlighted.
|Select Set Isolation Code from the menu.
 
{|style="margin:left;"
<gallery widths=500 heights=616>
|valign="top" |
File:3215_14.png|'''Type 1''' - Spring Loaded - push in to release.
{|class="wikitable" style=" align="center; " background:white;"
</gallery>
|-
<gallery widths=500 heights=697>
|[[File:3215 7.png|center|229px]]
File:3215_15.png|'''Type 2''' - Push up toe unlock - Lift out to remove.
|}
</gallery>
|}
 
|}
 
|}
'''4.''' Insert the Micro SD card into a reader attached to the computer.
<br>
 
----
 
<br>
'''5.''' Open Windows Notepad - select File - select New.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=100 heights=93>
|<big>'''Step 7.'''</big>  
File:3215_16.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
<gallery widths=204 heights=235>
|-
File:3215_17.png
|Enter the Isolation Code you want to switch to – select the Issue Command button.
</gallery>
{|style="margin:left;"
 
|valign="top" |
 
{|class="wikitable" style=" align="center; " background:white;"
'''6.''' Type the Isolation Code number in the first space on the document - DO NOT type anything else.
|-
 
|[[File:3215 8.png|center|559px]]
<gallery widths=208 heights=127>
|}
File:3215_19.png
|}
</gallery>
|}
 
|}
 
<br>
'''7.''' Select File - select Save - enter ISOCODE.txt in File Name field.
----
 
<br>
<gallery widths=201 heights=231>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3215_20.png
|-
</gallery>
|<big>'''Step 8.'''</big>
<gallery widths=229 heights=64>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:3215_21.png
|valign="top" |
</gallery>
|-
 
|Select Diagnostics – select Device Status.
 
{|style="margin:left;"
'''8.''' Navigate to the ISOCODE.txt file location - right click file - select Copy.
|valign="top" |
 
{|class="wikitable" style=" align="center; " background:white;"
<gallery widths=457 heights=434>
|-
File:3215_26.png
|[[File:3215 2.png|center|101px]] || [[File:3215 3.png|center|101px]]
</gallery>
|-
 
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Device Status'''
 
|}
'''9.''' Navigate to the SD Card - right click - select Paste.
|}
 
|}
<gallery widths=287 heights=198>
|}
File:3215_27.png
<br>
</gallery>
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''10.''' The ISOCODE.txt file will now show on the SD Card - remove the SD Card - place it in the Device.
|-
 
|<big>'''Step 9.'''</big>
'''11.''' Replace device cover - tighten screws.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=200 heights=284>
|-
File:ISO100.png
|Find the device that you switched the ISO Code on - under the Network Name, ensure it is showing the correct name of the Coordinator.
File:ISO101.png
{|style="margin:left;"
File:ISO102.png
|valign="top" |
</gallery>
{|class="wikitable" style=" align="center; " background:white;"
 
|-
 
|[[File:StatusDevice.png|center|700px]]
'''12.''' Plug in Power for the Device.
|}
 
|}
<gallery widths=200 heights=176>
|}
File:bscin25.png
|}
</gallery>
<br>
 
----
 
----
'''13.''' Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
<br>
 
{|style="margin:auto;"
<gallery widths=93 heights=93>
|+
File:3215_2.png|Diagnostics
[[File:RelatedHowTos.png|center]]
File:3215_3.png|Device Status
|align="center" |
</gallery>
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
 
|-
 
|style="text-align: center;" | '''Select a Guide Here'''
'''14.''' Ensure the Device is showing with the correct Network Name
|-
 
|[[VT3000 - Change Device ISO Code - Micro SD Card - BSC, TIM, PSM|Change the ISO Code using the Micro SD Card - BSC TIM PSM]]
 
|-
 
|[[VT3000 - Change Device ISO Code - Touch Screen - BSC, TIM, PSM|Change the ISO Code using the Touch Screen - BSC TIM PSM]]
=Step by Step Guides=
|-
 
|[[VT3000 - Change ISO Code - Call Station - Use Buttons|Change the ISO Code on a Call Station using the Alarm buttons]]
[[VT3000 - Change Device (ISO) Isolation Code|Changeing the (ISO) Isolation Code on the Device]]
|-
 
|[[VT3000 - Change ISO Code - Call Station - Use Micro SD Card|Change the ISO Code on a Call Station using the Micro SD Card]]
[[VT3000 - Change System (ISO) Isolation Code|Changing the (ISO) Isolation Code on the System (Coordinator)]]
|-
 
|[[VT3000 - Change ISO Code - Call Station - Wirelessly|Change the ISO Code on a Call Station using the VT3000 Software]]
[[VT3000 - Update Configuration - Call Station|Send/Update a Configuration on a Call Station]]
|-
 
|[[VT3000 - Update Configuration - Battery Call Station|Update the Configuration on a Battery Power Call Station]]
[[VT3000 - Update Configuration - TIM, PSM, BSC|Send/Update a Configuration on a BSC, TIM or PSM]]
|-
 
|[[VT3000 - Update Configuration - Powered Call Station|Update the Configuration on a Powered Call Station]]
 
|-
 
|[[VT3000 - Update Configuration - TIM, PSM, BSC|Update the Configuration on a BSC TIM PSM]]
=Having Trouble?=
|-
 
|[[VT3000 - Device Status|Device Status Overview]]
<gallery widths=150px>
|}
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
|}
</gallery>
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|<inputbox>type=search</inputbox>
|}
|}
<br>
----
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:Diagnostics]]
[[Category:Device Status]]
[[Category:BSC]]
[[Category:TIM]]
[[Category:PSM]]
[[Category:Switch Contact Module]]

Latest revision as of 15:37, 2 January 2024

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. This method will work for BSC, TIM or PSM I/O Module, Switch Contact Module or Wireless Controls Module. If you have a Call Station, please use one of the ISO Code methods found on the Categories - Call Station page.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
3. At least one Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Ensure the Touch Screen & IO Module are plugged in and powered.
Bscin4.png



Step 2.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
3215 2.png
3215 3.png
Diagnostics Device Status



Step 3.
The device MUST show on Device Status - use the Mesh Address to identify it - select the Options link on the right side of the page/row.
3215 4.png



Step 4.
Select Commands.
3215 5.png



Step 5.
Select the down arrow in Command field.
3215 6.png



Step 6.
Select Set Isolation Code from the menu.
3215 7.png



Step 7.
Enter the Isolation Code you want to switch to – select the Issue Command button.
3215 8.png



Step 8.
Select Diagnostics – select Device Status.
3215 2.png
3215 3.png
Diagnostics Device Status



Step 9.
Find the device that you switched the ISO Code on - under the Network Name, ensure it is showing the correct name of the Coordinator.
StatusDevice.png



RelatedHowTos.png
Select a Guide Here
Change the ISO Code using the Micro SD Card - BSC TIM PSM
Change the ISO Code using the Touch Screen - BSC TIM PSM
Change the ISO Code on a Call Station using the Alarm buttons
Change the ISO Code on a Call Station using the Micro SD Card
Change the ISO Code on a Call Station using the VT3000 Software
Update the Configuration on a Battery Power Call Station
Update the Configuration on a Powered Call Station
Update the Configuration on a BSC TIM PSM
Device Status Overview



SearchHeader.png

 



VC Footer.png
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