Difference between revisions of "VT3000 - Update Configuration - TIM, PSM, BSC"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
Configurations for Devices are sent over the Wireless Mesh infrastructure. Anytime a configuration is changed in the VT3000 software, the device must be updated. When a new device is added to the system, a configuration must be created and sent to the device.
|+style="background:transparent|
 
|-align="center"
=Requirements=
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
'''1.''' The VT3000 Core Software installed and running on your system.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
'''2.'''  A Coordinator connected and communicating with the Control Unit.
|
 
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
'''3.'''  BSC, TIM or PSM configuration setup in VT3000.
|}
 
<br>
'''4.'''  BSC, TIM or PSM powered and currently showing on the Device Status page in black.  
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<br>
=Instructions=
[[File:GeneralHeader.png]]
 
<br>
'''1.''' Open the VT3000 web interface – select the Diagnostics – select the Device Status.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=85 heights=85>
|<big>'''Overview'''</big>
File:3105 1.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:3105 2.png
|valign="top" |
</gallery>
|-
 
|Configurations for Devices are sent over the Wireless Mesh infrastructure. Anytime a configuration is changed in the VT3000 software, the device must be updated. When a new device is added to the system, a configuration must be created and sent to the device. The instructions in this guide will work for a Switch Contact Module, Wireless Controls Module, BSC, TIM & PSM.  If you have a Call Station, please use one of the Update Configuration methods found on the Categories - Call Station page.
 
|}
'''2. Update Existing Device''' - select Update next to the Device Name. Move to Step 6
|}
 
<br>
<gallery widths=991 heights=103>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:PSM2.png
|-
</gallery>
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''3. Configure a New Device''' - using the mesh address find the New Device - select Options.
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
<gallery widths=997 heights=97>
|style="text-align: center;" | '''See Requirements Here'''
File:PSM1.png
|-
</gallery>
|'''1.''' The VT3000 Core Software installed and running on your system.
 
|-
 
|'''2.'''  At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
'''4.''' Select Configuration.
|-
 
|'''3.'''  At least one Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.
<gallery widths=493 heights=152>
|-
File:PSM3.png
|'''4.'''  At least one Configuration setup in the VT3000 Core Software for the device.
</gallery>
|}
 
|}
 
|}
'''5.''' Using the down arrow in the New Configuration field - select the configuration for this New Device - select the Update Configuration button.
<br>
 
----
<gallery widths=340 heights=176>
----
File:PSM4.png
<br>
</gallery>
[[File:VideoHeader.png]]
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''6.''' The update will take 1 to 3 minutes depending on the size. When the page refreshes the Device Name will show as what was selected.
|-
 
|<big>'''Video'''</big>
<gallery widths=993 heights=80>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:PSM5.png
|valign="top" |
</gallery>
|-
 
|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=kvyOj6vinZw</embedvideo>
|}
|}
<br>
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3105 1.png|center|85px]] || [[File:3105 2.png|center|85px]]
|-
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Device Status'''
|}
|}
|}
|}
<br>
----
----
{|style="margin:auto;"
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If you are updating a configuration on a Device that was previously configured, select the Update link next to the device name.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PSM2.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If this is an unconfigured/new device, find the Device in the list using the Mesh Address. Once you find the Device in the list, click on the Options link on the right side of the screen.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PSM1.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|-
|-
|[[VT3000 - Access Log Files|Access to Log Files]]
|Select Configuration.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|-
|[[VT3000 - Email Log Files|Instructions on Emailing Log Files]]
|[[File:3105 5.png|center|477px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|-
|[[VT3000 - Download Log Files|Instructions on Downloading Log File(s)]]
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|-
|[[VT3000 - Delete Log Files|Instructions on Deleting Log File(s)]]
|The Configuration options will show on the screen, below is an explanation of each field.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3105 6.png|center|324px]]
|}
{|class="wikitable" style="background:white; align:center;"
|-
|-
|[[VT3000 - Device Status|Overview of the Device Status Page]]
|'''a. Current Configuration''' – will show as Unknown.
|-
|-
|[[VT3000 - Program a Call Station (Battery Powered)|Update the Configuration on a Battery Powered Call Station]]
|'''b. Sync Key''' – system setting not related to the configuration.
|-
|-
|[[VT3000 - Update Configuration - Call Station|Update the Configuration on a Powered Call Station]]
|'''c. New Configuration''' – using the down arrow - select a configuration for the Call Station.
|-
|-
|[[VT3000 - Change Device (ISO) Isolation Code|Change the ISO Code on a Device]]
|'''d. Update Configuration''' – sends the configuration to the Call Station.
|}
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Configuration that you want to use for this Device - select the Update Configuration button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PSM4.png|center|340px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|Select the Return to Device Status button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|[[File:3105 9.png|center|189px]]
|}
|}
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Update will take 1 to 2 minutes. When the page refreshes the Device will show the correct Device Name.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PSM5.png|center|775px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Change Device ISO Code - Micro SD Card - BSC, TIM, PSM|Change the ISO Code using the Micro SD Card - BSC TIM PSM]]
|-
|[[VT3000 - Change Device ISO Code - Touch Screen - BSC, TIM, PSM|Change the ISO Code using the Touch Screen - BSC TIM PSM]]
|-
|[[VT3000 - Change Device ISO Code - VT3000 Software - BSC, TIM, PSM|Change the ISO Code using the VT3000 Software - BSC TIM PSM]]
|-
|[[VT3000 - Change ISO Code - Call Station - Use Buttons|Change the ISO Code on a Call Station using the Alarm buttons]]
|-
|[[VT3000 - Change ISO Code - Call Station - Use Micro SD Card|Change the ISO Code on a Call Station using the Micro SD Card]]
|-
|[[VT3000 - Change ISO Code - Call Station - Wirelessly|Change the ISO Code on a Call Station using the VT3000 Software]]
|-
|[[VT3000 - Update Configuration - Battery Call Station|Update the Configuration on a Battery Power Call Station]]
|-
|[[VT3000 - Update Configuration - Powered Call Station|Update the Configuration on a Powered Call Station]]
|-
|[[VT3000 - Device Status|Device Status Overview]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
|align="center" |
{|class="wikitable"
{|class="wikitable"
!<span style="font-size:150%; color:#0645ad">Search</span>
|-
|-
|<inputbox>type=search</inputbox>
|<inputbox>type=search</inputbox>
|}
|}
|}
<br>
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<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
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<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Diagnostics]]
[[Category:Diagnostics]]
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[[Category:TIM]]
[[Category:TIM]]
[[Category:PSM]]
[[Category:PSM]]
[[Category:Switch Contact Module]]

Latest revision as of 15:37, 2 January 2024

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Configurations for Devices are sent over the Wireless Mesh infrastructure. Anytime a configuration is changed in the VT3000 software, the device must be updated. When a new device is added to the system, a configuration must be created and sent to the device. The instructions in this guide will work for a Switch Contact Module, Wireless Controls Module, BSC, TIM & PSM. If you have a Call Station, please use one of the Update Configuration methods found on the Categories - Call Station page.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
3. At least one Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.
4. At least one Configuration setup in the VT3000 Core Software for the device.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
3105 1.png
3105 2.png
Diagnostics Device Status



Step 2.
If you are updating a configuration on a Device that was previously configured, select the Update link next to the device name.
PSM2.png



Step 3.
If this is an unconfigured/new device, find the Device in the list using the Mesh Address. Once you find the Device in the list, click on the Options link on the right side of the screen.
PSM1.png



Step 4.
Select Configuration.
3105 5.png



Step 5.
The Configuration options will show on the screen, below is an explanation of each field.
3105 6.png
a. Current Configuration – will show as Unknown.
b. Sync Key – system setting not related to the configuration.
c. New Configuration – using the down arrow - select a configuration for the Call Station.
d. Update Configuration – sends the configuration to the Call Station.



Step 6.
Select the Configuration that you want to use for this Device - select the Update Configuration button.
PSM4.png



Step 7.
Select the Return to Device Status button.
3105 9.png



Step 8.
The Update will take 1 to 2 minutes. When the page refreshes the Device will show the correct Device Name.
PSM5.png



RelatedHowTos.png
Select a Guide Here
Change the ISO Code using the Micro SD Card - BSC TIM PSM
Change the ISO Code using the Touch Screen - BSC TIM PSM
Change the ISO Code using the VT3000 Software - BSC TIM PSM
Change the ISO Code on a Call Station using the Alarm buttons
Change the ISO Code on a Call Station using the Micro SD Card
Change the ISO Code on a Call Station using the VT3000 Software
Update the Configuration on a Battery Power Call Station
Update the Configuration on a Powered Call Station
Device Status Overview



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