Difference between revisions of "VT3000 - Device Status"

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=Overview=
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The Device Status page provides numerous functions, it is the control center of the Wireless Mesh Communications. The ability to update configurations, update firmware, send commands, find battery status (battery powered call stations), get signal strength and much more can be found on this page.
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=Requirements=
!style="text-align: left;"|<big>'''Overview'''</big>
 
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'''1.''' VT3000 Core software installed and running on the system.
|The Device Status page provides numerous functions, it is the control center of the Wireless Mesh Communications. The ability to update configurations, update firmware, send commands, find battery status (battery powered call stations), get signal strength and much more can be found on this page.
 
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'''2.''' Coordinator installed and running on the system.
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'''3.''' At least one Device installed and communicating with the system.
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{|class="wikitable mw-collapsible mw-collapsed" style="background:#eaf3ff; width: 800px;"
!style="text-align: left;"|<big>'''Requirements'''</big>
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|'''1.''' The VT3000 Core Software installed and running on your system.
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|'''2.''' At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
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|'''3.''' At least one Call Station, Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.
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=Instructions=
=Instructions=

Revision as of 15:19, 7 September 2021

Overview
The Device Status page provides numerous functions, it is the control center of the Wireless Mesh Communications. The ability to update configurations, update firmware, send commands, find battery status (battery powered call stations), get signal strength and much more can be found on this page.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
3. At least one Call Station, Switch Contact, Wireless Controls Module, BSC, TIM or PSM powered & communicating with the system.

Instructions

1. Open the VT3000 web interface - select Diagnostics - select Device Status.


2. Device Status Details:

    a. Filter - select a filter (cone) next to a heading to sort results.
    b. Icon – an icon indicating the type of device.
    c. Product – type of device and firmware version.
    d. Device Name – device configuration name once it has been configured.
    e. Network – coordinators are assigned network names - all devices connected to the coordinator will show its network name.
    f. Address – the mesh address of the device.
    g. Last Heard From – last time the device checked in with the coordinator. Devices check in every 30 minutes - any device beyond 45 minutes will show red.
    h. Status – icons represent conditions related to devices - see Status section below.
    i. Details – select to view the Device Details page for the device - see Details section below.
    j. Options – select to view the Device Options page for the device - see Options section below.


Filter

1. Selecting the filter for Product allows the user to check the types of products to be shown or un-check not to show.


2. Selecting the filter for Device Name allows the user to type in the name of the device to show.


3. Selecting the filter for Network allows the user to check the name of the network to be shown or uncheck not to show.


4. Selecting the filter for Address allows the user to type in an address or part of an address to show.


Column Icons

1. Product - Device Firmware Update is available.


2. Device Name - Configuration has changed, Update the Configuration.


3. Device Name - Configuration is missing on the device.


4. Status - Battery Power - (Red) less than 20% - (Yellow) less than 50% - (Green) greater than 50%.


5. Status - Signal Strength - (Red) less than 100% - (Green) 100%.


6. Status - Communication did not complete.


7. Status - Bad Micro SD card.


8. Status - File Transfer is underway.


9. Status - Device is being monitored.


Details

1. Select link to access the Device Detail page.


2. Information – displays information related to the mesh network.


3. File Transfers – displays the progress of file transfers and allows the user to cancel the transfer.


4. Coverage – displays information related to the last coverage test performed on the device.


5. Components – displays information related to touch screens.


Options

1. Select link to access the Device Options page.


2. Configuration – section is used to select and send the correct configuration for the device.


3. Firmware – section is used to select and send the correct firmware for the device.


4. Commands – section is used to select and send various commands to the device - do not use this section unless instructed by a VersaCall technician.


Page Icons

1. Refresh page every 15 seconds


2. Stop the automatic page refresh.

3. Manually refresh the page.


4. Send a print out of the page to VersaCall. Email must be enabled on the system.




Related - Step by Step Guides
Change the ISO Code using the Micro SD Card - BSC TIM PSM
Change the ISO Code using the Touch Screen - BSC TIM PSM
Change the ISO Code using the VT3000 Software - BSC TIM PSM
Change the ISO Code on a Call Station using the Alarm buttons
Change the ISO Code on a Call Station using the Micro SD Card
Change the ISO Code on a Call Station using the VT3000 Software
Update the Configuration on a Battery Power Call Station
Update the Configuration on a Powered Call Station
Update the Configuration on a BSC TIM PSM
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training