Difference between revisions of "VT3000 - Change Device ISO Code - Touch Screen - BSC, TIM, PSM"

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(Created page with "=Overview= An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are...")
 
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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. There are multiple methods available to change the ISO code. This guide will explain how to change the ISO Code on a BSC, TIM or BSC using the Touch Screen. If you have a Call Station, please go to the Categories - Call Station page for instructions.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' The VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' At least one Coordinator connected and installed on the system.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' At least one BSC, TIM or PSM powered and communicating with the system.
<br>
 
----
'''NOTE:''' This method will not work unless the BSC, TIM or PSM is currently showing in Device Status.
----
 
<br>
 
[[File:GeneralHeader.png]]
=Instructions=
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''1.''' Plug in Power for I/O Module & Touch Screen.
|-
 
|<big>'''Overview'''</big>
<gallery widths=150>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:bscin25.png
|valign="top" |
</gallery>
|-
 
|An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. There are multiple methods available to change the ISO code. This guide will explain how to change the ISO Code on a BSC, TIM or BSC using the Touch Screen. If you have a Call Station, please go to the Categories - Call Station page for instructions.
 
|}
'''2.''' Ensure Bluetooth connection is active - select the 3 squares (top right corner).
|}
 
<br>
<gallery widths=200>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:bscin6.png
|-
File:bscin7.png
|<big>'''Requirements'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=489 heights=141>
|valign="top" |
File:3215_9.png
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
</gallery>
|-
 
|style="text-align: center;" | '''See Requirements Here'''
 
|-
'''3.''' Enter “7047” on the keypad – select OK.
|'''1.''' The VT3000 Core Software installed and running on your system.
 
|-
<gallery widths=238 heights=400>
|'''2.''' At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
File:3215_10.png
|-
</gallery>
|'''3.''' At least one BSC, TIM or PSM powered & communicating with the system.
 
|}
 
|}
'''4.''' Select Settings.
|}
 
<br>
<gallery widths=291 heights=243>
----
File:3188_6.png
----
</gallery>
<br>
 
[[File:VideoHeader.png]]
 
<br>
'''5.''' Scroll down to the Mesh heading - locate Isolation Code option - select Get button.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=689 heights=200>
|<big>'''Video'''</big>
File:3215_11.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=W6obrWCai5g</embedvideo>
'''6.''' Current Isolation Code will populate - select Change button.
|}
 
|}
<gallery widths=679 heights=197>
<br>
File:3215_12.png
----
</gallery>
----
 
<br>
 
[[File:InstructionHeader.png]]
'''7.''' Enter Isolation Code – select Set.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=383 heights=255>
|-
File:3215_13.png
|<big>'''Step 1.'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''8.''' Device will refresh and show the new ISO Code - exit the Settings on the Touch Screen (select the Back button at the bottom of the screen).
|Ensure the Touch Screen & IO Module are plugged in and powered.
 
{|style="margin:left;"
 
|valign="top" |
'''9.''' Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
{|class="wikitable" style=" align="center; " background:white;"
 
|-
<gallery widths=93 heights=93>
|[[File:Bscin4.png|center|200px]]
File:3215_2.png|Diagnostics
|}
File:3215_3.png|Device Status
|}
</gallery>
|}
 
|}
 
<br>
'''10.''' Ensure the TIM, BSC or PSM is showing with the correct Network Name
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Ensure the Bluetooth signal from the Touch Screen is active/connected.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:Bscin6.png|center|200px]] || [[File:Bscin7.png|center|200px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the 3 dots in the top right corner of the Touch Screen next to the Time display.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3215 9.png|center|489px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter “7047” on the Pin Entry keypad – select OK.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:3215 10.png|center|238px]]
|}
|}
|}
|}
<br>
----
----
{|style="margin:auto;"
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Settings on the Touch Screen menu.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3188 6.png|center|291px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Scroll down the menu until you get to the Mesh heading - locate Isolation Code - select the Get button on the right side.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:3215 11.png|center|689px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The current Isolation Code will populate in the field - select the Change button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|[[File:3215 12.png|center|679px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter the Isolation Code number that you want to switch to – select the Set button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3215 13.png|center|383px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Device will refresh and show the new ISO Code. Exit the Settings on the Touch Screen by selecting the Back button at the bottom of the screen.
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style=" align="center; " background:white;"
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|-
|-
|[[VT3000 - Device Status|Overview of the Device Status Page]]
|[[File:ISOSet.png|center|238px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|-
|[[VT3000 - Program a Call Station (Battery Powered)|Update the Configuration on a Battery Powered Call Station]]
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|-
|[[VT3000 - Update Configuration - Call Station|Update the Configuration on a Powered Call Station]]
|[[File:3215 2.png|center|101px]] || [[File:3215 3.png|center|101px]]
|-
|-
|[[VT3000 - Update Configuration - TIM, PSM, BSC|Update the Configuration on a BSC, TIM or PSM]]
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Device Status'''
|}
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|Find the device that you switched the ISO Code on - under the Network Name, ensure it is showing the correct name of the Coordinator.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style=" align="center; " background:white;"
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|[[File:StatusDevice.png|center|700px]]
|}
|}
|}
|}
|}
|}
<br>
----
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Change Device ISO Code - Micro SD Card - BSC, TIM, PSM|Change the ISO Code using the Micro SD Card - BSC TIM PSM]]
|-
|[[VT3000 - Change Device ISO Code - VT3000 Software - BSC, TIM, PSM|Change the ISO Code using the VT3000 Software - BSC TIM PSM]]
|-
|[[VT3000 - Change ISO Code - Call Station - Use Buttons|Change the ISO Code on a Call Station using the Alarm buttons]]
|-
|[[VT3000 - Change ISO Code - Call Station - Use Micro SD Card|Change the ISO Code on a Call Station using the Micro SD Card]]
|-
|[[VT3000 - Change ISO Code - Call Station - Wirelessly|Change the ISO Code on a Call Station using the VT3000 Software]]
|-
|[[VT3000 - Update Configuration - Battery Call Station|Update the Configuration on a Battery Power Call Station]]
|-
|[[VT3000 - Update Configuration - Powered Call Station|Update the Configuration on a Powered Call Station]]
|-
|[[VT3000 - Update Configuration - TIM, PSM, BSC|Update the Configuration on a BSC TIM PSM]]
|-
|[[VT3000 - Device Status|Device Status Overview]]
|}
|}
<br>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
|align="center" |
{|class="wikitable"
{|class="wikitable"
!<span style="font-size:150%; color:#0645ad">Search</span>
|-
|-
|<inputbox>type=search</inputbox>
|<inputbox>type=search</inputbox>
|}
|}
|}
<br>
----
----
 
<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
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<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Diagnostics]]
[[Category:Diagnostics]]

Latest revision as of 19:23, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
An Isolation Code is the specific channel used with a coordinator. Different Isolation Codes are required for facilities with multiple coordinators. New devices are shipped with a default Isolation Code of 1. There are multiple methods available to change the ISO code. This guide will explain how to change the ISO Code on a BSC, TIM or BSC using the Touch Screen. If you have a Call Station, please go to the Categories - Call Station page for instructions.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. At least one Coordinator setup, powered and communicating with the VT3000 Core Software.
3. At least one BSC, TIM or PSM powered & communicating with the system.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Ensure the Touch Screen & IO Module are plugged in and powered.
Bscin4.png



Step 2.
Ensure the Bluetooth signal from the Touch Screen is active/connected.
Bscin6.png
Bscin7.png



Step 3.
Select the 3 dots in the top right corner of the Touch Screen next to the Time display.
3215 9.png



Step 4.
Enter “7047” on the Pin Entry keypad – select OK.
3215 10.png



Step 5.
Select Settings on the Touch Screen menu.
3188 6.png



Step 6.
Scroll down the menu until you get to the Mesh heading - locate Isolation Code - select the Get button on the right side.
3215 11.png



Step 7.
The current Isolation Code will populate in the field - select the Change button.
3215 12.png



Step 8.
Enter the Isolation Code number that you want to switch to – select the Set button.
3215 13.png



Step 9.
Device will refresh and show the new ISO Code. Exit the Settings on the Touch Screen by selecting the Back button at the bottom of the screen.
ISOSet.png



Step 10.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
3215 2.png
3215 3.png
Diagnostics Device Status



Step 11.
Find the device that you switched the ISO Code on - under the Network Name, ensure it is showing the correct name of the Coordinator.
StatusDevice.png



RelatedHowTos.png
Select a Guide Here
Change the ISO Code using the Micro SD Card - BSC TIM PSM
Change the ISO Code using the VT3000 Software - BSC TIM PSM
Change the ISO Code on a Call Station using the Alarm buttons
Change the ISO Code on a Call Station using the Micro SD Card
Change the ISO Code on a Call Station using the VT3000 Software
Update the Configuration on a Battery Power Call Station
Update the Configuration on a Powered Call Station
Update the Configuration on a BSC TIM PSM
Device Status Overview



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VC Footer.png
Follow Us On LinkedIn View our Blog


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