Difference between revisions of "VT3000 - Update Firmware - Powered Call Station - Wireless"

From Versacall Support
Jump to navigation Jump to search
m (Text replacement - "https://www.linkedin.com/company/versacall-technologies-inc-/mycompany/" to "https://www.linkedin.com/company/versacall/")
 
(4 intermediate revisions by the same user not shown)
Line 1: Line 1:
=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
Firmware updates are included with Software Updates. This guide explains how to update a Powered Call Station Firmware using Wireless Mesh infrastructure. '''NOTE:''' The file transfer will take about 10 minutes to upload to the call station. Keeping this in mind, only update 1 call station at a time. If multiple units are selected, the transmission times will increase and there is a higher risk of file corruption. The best practice is to perform the update during slow times to take strain off the Mesh infrastructure during the normal work day.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.'''  VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.'''  USB or Remote Coordinator installed and running on your system.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.'''  1 or more Powered Call Stations showing in black text on Device Status.
<br>
 
----
 
----
=Instructions=
<br>
 
[[File:GeneralHeader.png]]
'''1.''' Open the VT3000 web interface – log in – select Diagnostics – select Device Status.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
<gallery widths=93 heights=93>
|-
File:3135 3.png
|<big>'''Overview'''</big>
File:3135 4.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Firmware updates are included with Software Updates. This guide explains how to update a Powered Call Station Firmware using Wireless Mesh infrastructure. '''NOTE:''' The file transfer will take about 10 minutes to upload to the call station. Keeping this in mind, only update 1 call station at a time. If multiple units are selected, the transmission times will increase and there is a higher risk of file corruption. The best practice is to perform the update during slow times to take strain off the Mesh infrastructure during the normal work day.
'''2.''' Find the Call Station with a green update icon - select Options for the Call Station.
|}
 
|}
<gallery widths=703 heights=52>
<br>
File:CS1.gif
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</gallery>
|-
 
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
'''3.''' Select Firmware.
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
<gallery widths=482 heights=141>
|-
File:3135 6.png
|style="text-align: center;" | '''See Requirements Here'''
</gallery>
|-
 
|'''1.'''  The VT3000 Core Software installed and running on your system.
 
|-
'''4.''' Select Update Firmware button.
|'''2.'''  A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
 
|-
<gallery widths=612 heights=135>
|'''3.'''  At least one Powered Call Station communicating with the system.
File:3135 7.png
|}
</gallery>
|}
 
|}
 
<br>
'''5.''' A warning screen will show - select OK.
----
 
----
<gallery widths=455 heights=156>
<br>
File:3135 8.png
[[File:InstructionHeader.png]]
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''6.''' Select Return to Device Status button.
|<big>'''Step 1.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=178 heights=31>
|valign="top" |
File:3135 9.png
|-
</gallery>
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
 
{|style="margin:left;"
 
|valign="top" |
'''7.''' Monitor the transfer - select Details for the Call Station being updated.
{|class="wikitable" style="background:white; align:center;"
 
|-
<gallery widths=703 heights=52>
|[[File:3135 3.png|center|93px]] || [[File:3135 4.png|center|93px]]
File:CS2.gif
|-
</gallery>
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Device Status'''
 
|}
 
|}
'''8.''' Select File Transfers.
|}
 
|}
<gallery widths=440 heights=123>
<br>
File:3135 11.png
----
</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
'''9.''' The transfer data is shown with file size, percentage complete and other information - select Return to Device Status when transfer is complete.
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=866 heights=152>
|valign="top" |
File:3135 12.png
|-
</gallery>
|Find the Call Station with a green update icon - select the Options link for the Call Station.
 
{|style="margin:left;"
 
|valign="top" |
'''10.''' The Call Station will reboot and beep for a few seconds. The Call Station will now show on the Device Status page without the green update icon.
{|class="wikitable" style="background:white;"
 
|-
<gallery widths=703 heights=52>
|[[File:CS1.gif|center|703px]]
File:CS3.gif
|}
</gallery>
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Firmware.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3135 6.png|center|482px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Update Firmware button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3135 7.png|center|612px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A warning screen will show - select OK.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3135 8.png|center|455px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Return to Device Status button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3135 9.png|center|178px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|To Monitor the file transfer - select the Details link for the Call Station being updated.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:CS2.gif|center|703px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select File Transfers.
{|style="margin:left;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
{|class="wikitable" style="background:white; align:center;"
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|-
|[[File:3135 11.png|center|440px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The transfer data is shown with file size, percentage complete and other information - select Return to Device Status when transfer is complete.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3135 12.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Call Station will reboot and beep for a few seconds. The Call Station will now show on the Device Status page without the green update icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:CS3.gif|center|703px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Install Call Station - Battery|Installation Instructions for a Battery Call Station]]
|[[VT3000 - Install Call Station - Battery|Installation Instructions for a Battery Call Station]]
Line 122: Line 279:
||[[VT3000 - Test Signal Strength - Coverage Test - Battery Powered Call Station|Perform a Coverage Test on a Battery Powered Call Station]]
||[[VT3000 - Test Signal Strength - Coverage Test - Battery Powered Call Station|Perform a Coverage Test on a Battery Powered Call Station]]
|}
|}
|valign="top" |
|}
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
<br>
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|<inputbox>type=search</inputbox>
|-
|}
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|-
<br>
|colspan="2"|<inputbox>
----
              type=search
<br>
              default=Search VersaCall Support
[[File:VC Footer.png|center]]
            </inputbox>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Device Hardware]]
[[Category:Device Hardware]]
[[Category:Call Station]]
[[Category:Call Station]]

Latest revision as of 19:29, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Firmware updates are included with Software Updates. This guide explains how to update a Powered Call Station Firmware using Wireless Mesh infrastructure. NOTE: The file transfer will take about 10 minutes to upload to the call station. Keeping this in mind, only update 1 call station at a time. If multiple units are selected, the transmission times will increase and there is a higher risk of file corruption. The best practice is to perform the update during slow times to take strain off the Mesh infrastructure during the normal work day.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. A Coordinator must be setup, powered and communicating with the VT3000 Core Software.
3. At least one Powered Call Station communicating with the system.



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Device Status.
3135 3.png
3135 4.png
Diagnostics Device Status



Step 2.
Find the Call Station with a green update icon - select the Options link for the Call Station.
CS1.gif



Step 3.
Select Firmware.
3135 6.png



Step 4.
Select the Update Firmware button.
3135 7.png



Step 5.
A warning screen will show - select OK.
3135 8.png



Step 6.
Select the Return to Device Status button.
3135 9.png



Step 7.
To Monitor the file transfer - select the Details link for the Call Station being updated.
CS2.gif



Step 8.
Select File Transfers.
3135 11.png



Step 9.
The transfer data is shown with file size, percentage complete and other information - select Return to Device Status when transfer is complete.
3135 12.png



Step 10.
The Call Station will reboot and beep for a few seconds. The Call Station will now show on the Device Status page without the green update icon.
CS3.gif



RelatedHowTos.png
Select a Guide Here
Installation Instructions for a Battery Call Station
Installation Instructions for a Powered Call Station
Add a Call Station Configuration
Update the Configuration on a Battery Call Station
Update the Configuration on a Powered Call Station
Update the Firmware on a Battery Call Station - Wireless
Update the Firmware on a Call Station - Manually
Install/Attach a Stack Light to a Call Station
Configure/Setup Light Stack on the Call Station Configuration
Setup the Use of the Light(s) on the Call Station Configuration
Change ISO Code on a Call Station using the # 1 - # 4 Buttons
Change ISO Code on a Call Station using the Micro SD Card
Change ISO Code on a Call Station using VT3000 Core Software Wirelessly
Perform a Coverage Test on a Powered Call Station
Perform a Coverage Test on a Battery Powered Call Station



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


Retrieved from "http://support.versacall.com/index.php?title=VT3000_-_Update_Firmware_-_Powered_Call_Station_-_Wireless&oldid=9638"