Difference between revisions of "VT3000 Core"

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='''Configuration'''=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This section of the software allows the user to add, edit and delete device configurations, routes, outputs, schedules, shared lists, audio files and filter groups.
|+style="background:transparent|
 
|-align="center"
<gallery>
|
Icon devices.png|frame|left|link=VT3000 Devices|'''Devices''' - add, edit and delete device configurations.
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
Icon routing.png|frame|left|link=VT3000 Routing|'''Routing''' - add, edit and delete routes.
|
Icon outputs.png|frame|left|link=VT3000 Outputs|'''Outputs''' - add, edit and delete output devices.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
Icon schedules.png|frame|left|link=VT3000 Shifts/Schedules|'''Shifts/Schedules''' - add, edit and delete schedules or specific shifts.
|
Icon selectionlists.png|frame|left|link=VT3000 Shared Lists|'''Shared Lists''' - add, edit and delete shared lists.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
Icon audiofiles.png|frame|left|link=VT3000 Audio Files|'''Audio Files''' - upload or delete audio files.
|}
Icon filtergroups.png|frame|left|link=VT3000 Filter Groups|'''Filter Groups''' - add, edit and delete filter groups.
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
:<span style="color:#90A4AE; font-size:130%"> '''Overview''' </span>
:*The VT3000 Core Software is the main part of all the VersaCall software. In this application you will be able to accomplish multiple tasks in the following areas:
:*Hardware & Software Device Configurations, Output/Communication Devices, Escalation Routing, Schedules, Users, User Groups and many others. All other applications rely on the tasks setup in the Core Software.
:<span style="color:#90A4AE; font-size:130%"> '''PDF Download''' </span>
:*Select the PDF Icon below to initiate the download.
<div style="padding-left:50px;">
<gallery widths=100px heights=100px>
Image:PDFIcon.png|link=http://support.versacall.com/images/c/c8/VT3000_Manual.pdf
</gallery>
</gallery>
 
</div>
 
</div>
='''Diagnostics'''=
<BR>
This section of the software allows the user to get the status of devices and connected hardware as well as access error logs related to the system.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Configuration'''</span>
<gallery>
:*This section of the software allows the user to add, edit and delete device configurations, routes, outputs, schedules, shared lists, audio files and filter groups.
Icon devices.png|frame|left|link=VT3000 Device Status|'''Device Status''' - view the status of all devices communicating with the system.
::*Select the icon for more information about that section.
Icon routing.png|frame|left|link=VT3000 System Status|'''System Status''' - view the status of connected hardware.
<div style="padding-left:50px;">
Icon outputs.png|frame|left|link=VT3000 Statistics|'''Statistics''' - view statistics of connected hardware.
<gallery widths=100px perrow="4">
Icon schedules.png|frame|left|link=VT3000 Logs|'''Logs''' - view, delete, download or email specific error logs.
Image:Icon_devices.png|<div style="text-align: center; color:#90A4AE">'''Devices'''</div>|link=VT3000 Devices
Image:Icon_routing.png|<div style="text-align: center; color:#90A4AE">'''Routing'''</div>|link=VT3000 Routing
Image:Icon_outputs.png|<div style="text-align: center; color:#90A4AE">'''Outputs'''</div>|link=VT3000 Outputs
Image:Icon_schedules.png|<div style="text-align: center; color:#90A4AE">'''Shifts/Schedules'''</div>|link=VT3000 Shifts/Schedules
Image:Icon_selectionlists.png|<div style="text-align: center; color:#90A4AE">'''Shared Lists'''</div>|link=VT3000 Shared Lists
Image:Icon_audiofiles.png|<div style="text-align: center; color:#90A4AE">'''Audio Files'''</div>|link=VT3000 Audio Files
Image:Icon_filtergroups.png|<div style="text-align: center; color:#90A4AE">'''Filter Groups'''</div>|link=VT3000 Filter Groups
</gallery>
</gallery>
 
</div>
 
</div>
='''Active Information'''=
<BR>
This section of the software allows the user to see all active alarms, counts and processes in real-time. The section can also be used to clear active alarms, counts and processes.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Diagnositcs'''</span>
<gallery>
:*This section of the software allows the user to get the status of devices and connected hardware as well as access error logs related to the system.
ActiveInfoIcon.png|frame|left|link=VT3000 - Active Information|'''Active Information''' - view and clear active alarms, counts and processes.
::*Select the icon for more information about that section.
<div style="padding-left:50px;">
<gallery widths=100px perrow="4">
Image:Icon_devicestatus.png|<div style="text-align: center; color:#90A4AE">'''Device Status'''</div>|link=VT3000 Device Status
Image:Icon_systemstatus.png|<div style="text-align: center; color:#90A4AE">'''System Status'''</div>|link=VT3000 System Status
Image:Icon_statistics.png|<div style="text-align: center; color:#90A4AE">'''Statistics'''</div>|link=VT3000 Statistics
Image:Icon_logs.png|<div style="text-align: center; color:#90A4AE">'''Logs'''</div>|link=VT3000 Logs
</gallery>
</gallery>
 
</div>
 
</div>
='''Administration'''=
<BR>
This section of the software allows the user to access controls related to all components making up the VT3000 system.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Active Information'''</span>
<gallery>
:*This section of the software allows the user to see all active alarms, counts and processes in real-time. The section can also be used to clear active alarms, counts and processes.
Icon systemsettings.png|frame|left|link=VT3000 System Settings|'''System Settings''' - modify administrative settings.
::*Select the icon for more information about that section.
Icon users.png|frame|left|link=VT3000 - Add User|'''Users''' - view, edit, delete and add users to the system.
<div style="padding-left:50px;">
Icon usergroups.png|frame|left|link=VT3000 - Add User Group|'''User Groups''' - view, edit, delete and add user groups to the system.
<gallery widths=100px>
Icon controlcenter.png|frame|left|link=VT3000 Control Center|'''Control Center''' - allows control of all installed VersaCall applications.
Image:ActiveInfoIcon.png|<div style="text-align: center; color:#90A4AE">'''Active Information'''</div>|link=VT3000 - Active Information
Icon plugins.png|frame|left|link=VT3000 Device PlugIn|'''Device Plug-Ins''' - view, delete, upload and license device plug-ins.
</gallery>
</gallery>
 
</div>
 
</div>
='''Communication'''=
<BR>
This section of the software allows the user to test all outputs setup in the VT3000 software.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Administration'''</span>
<gallery>
:*This section of the software allows the user to access controls related to all components making up the VT3000 system.
Icon communications.png|frame|left|link=VT3000 Communications Main|'''Communications''' - select specific outputs to be tested.
::*Select the icon for more information about that section.
<div style="padding-left:50px;">
<gallery widths=100px perrow="4">
Image:Icon_systemsettings.png|<div style="text-align: center; color:#90A4AE">'''System Settings'''</div>|link=VT3000 System Settings
Image:Icon_users.png|<div style="text-align: center; color:#90A4AE">'''Users'''</div>|link=VT3000 - Add User
Image:Icon_usergroups.png|<div style="text-align: center; color:#90A4AE">'''User Groups'''</div>|link=VT3000 - Add User Group
Image:Icon_controlcenter.png|<div style="text-align: center; color:#90A4AE">'''Control Center'''</div>|link=VT3000 Control Center
Image:Icon_plugins.png|<div style="text-align: center; color:#90A4AE">'''Device Plug-In'''</div>|link=VT3000 Device PlugIn
Image:|<div style="text-align: center; color:#90A4AE">''' '''</div>|link=VT3000 Device PlugIn
</gallery>
</gallery>
 
</div>
 
</div>
='''Step by Step Guides'''=
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
[[File:title1.png|left]]
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Communications'''</span>
 
:*This section of the software allows the user to test all outputs setup in the VT3000 software.
 
::*Select the icon for more information about that section.
 
<div style="padding-left:50px;">
 
<gallery widths=100px perrow="4">
----
Image:Icon_communications.png|<div style="text-align: center; color:#90A4AE">'''Communications'''</div>|link=VT3000 - Communications
[[VT3000 - Add Cell Phone (Text Message)|Add a Cell Phone (Text Message)]]
 
[[VT3000 - Add Email|Add an Email]]
 
[[VT3000 - Add Pager|Add a Pager]]
 
[[VT3000 - Add Radio Channel|Add a Radio Channel]]
 
[[VT3000 - Add Phone Number|Add a Phone Number]]
 
[[VT3000 - Test - Text Message|Test a Cell Phone (Text Message)]]
 
[[VT3000 - Test - Email Address|Test an Email Address]]
 
[[VT3000 - Test - Pager Coverage|Test a Pager]]
 
[[VT3000 - Test - Radio Channel|Test a Radio Channel]]
 
[[VT3000 - Test - Phone Number|Test a Phone Number]]
 
[[VT3000 - Test - Audio File|Test an Audio File]]
 
[[VT3000 - Add Audio File|Add an Audio File]]
 
[[VT3000 - Delete Audio File|Delete an Audio File]]
 
[[VT3000 - Play Audio on Wireless Audio Device|Play Audio on Wireless Audio Device]]
 
[[VT3000 - Program a Pager - Capcode|Program a Pager Cap Code]]
 
[[VT3000 - Print Out - Output|Print Out for Output(s)]]
----
 
[[File:title2.png|left]]
 
 
 
 
----
[[VT3000 - Add Call Station|Add a Call Station]]
 
[[VT3000 - Add Wireless Audio Module (MP3)|Add a Wireless Audio Module (MP3)]]
 
[[VT3000 - Add Wireless Light Module|Add a Wireless Light Module]]
 
[[VT3000 - Use Lights on Wireless Device|Setup the Use of Lights on a Wireless Light Module]]
 
[[VT3000 - Add Communications (Alarm)|Add a Communications Path to an Alarm]]
 
[[VT3000 - Add Data Field|Add a Data Field]]
 
[[VT3000 - Setup Add-On Light Stack|Setup an Add-On Light Stack]]
 
[[VT3000 - Add Indicators (PSM)|Add Indicators to a PSM]]
 
[[VT3000 - Add Process|Add a Process]]
 
[[VT3000 - Add Route|Add a Route]]
 
[[VT3000 - Add Shared List|Add a Shared List]]
 
[[VT3000 - Add Shifts/Schedule|Add a Schedule with Shifts]]
 
[[VT3000 - Create Filter Group|Create a Filter Group]]
 
[[VT3000 - Add Wired Contact (Alarm)|Setup a Wired Contact (Alarm)]]
 
[[VT3000 - Add Wired Input (Count)|Setup a Wired Contact (Count)]]
 
[[VT3000 - Print Out - Device Configuration|Print Out a Device Configuration(s)]]
 
[[VT3000 - Print Out - Route|Print Out a Route(s)]]
 
[[VT3000 - Print Out - Schedule|Print Out a Schedule(s)]]
 
[[VT3000 - Print Out - Shared List|Print Out a Shared List(s)]]
----
 
[[File:title3.png|left]]
 
 
 
 
----
[[VT3000 - Access Log Files|Access the Log Files]]
 
[[VT3000 - Active Information|Access Active Information]]
 
[[VT3000 - Device Status|Access Device Status]]
 
[[VT3000 - Change Isolation Code|Change the Isolation Code]]
 
[[VT3000 - Update Configuration - Call Station|Update the Configuration for a Call Station]]
 
[[VT3000 - Update Configuration - TIM, PSM, BSC|Update the Configuration for a TIM, PSM or BSC]]
----
 
[[File:title4.png|left]]
 
 
 
 
----
[[VT3000 - Add User|Add a User]]
 
[[VT3000 - Add User Group|Add a User Group]]
 
[[VT3000 - Back Up Database|Back Up a Database]]
 
[[VT3000 - Restart Service|Restart Service]]
 
[[VT3000 - Setup - Email Server (SMTP)|Setup Email Server - (SMTP) Settings]]
----
 
[[File:title5.png|left]]
 
 
 
 
----
[[VT3000 - Install Coordinator - USB|Install USB Coordinator]]
 
[[VT3000 - Install Coordinator - Remote - Same Subnet|Install Remote Coordinator - Same Subnet]]
 
[[VT3000 - Install Coordinator - Remote - Different Subnet|Install Remote Coordinator - Different Subnet]]
 
[[VT3000 - Install Paging Transmitter - USB|Install USB Paging Transmitter]]
 
[[VT3000 - Install Paging Transmitter - Remote - Same Subnet|Install Remote Paging Transmitter - Same Subnet]]
 
[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install Remote Paging Transmitter - Different Subnet]]
----
 
[[File:title6.png|left]]
 
 
 
 
----
[[VT3000 - Install Repeater|Install a Repeater]]
 
[[VT3000 - Replacement - Touch Screen|Replacing a Touch Screen - PSM TIM BSC]]
 
[[VT3000 - Update Firmware - Call Station|Update the Firmware - Call Station]]
 
[[VT3000 - Update Firmware - Manually|Manually Update Firmware]]
 
[[VT3000 - Update Firmware - Wireless|Wirelessly Firmware]]
 
[[VT3000 - Wired Input Connection (IO Module)|Connecting a Wired Input to an IO Module]]
----
 
[[File:title7.png|left]]
 
 
 
 
----
[[VT3000 - Install - Pre-Requisites|IIS & SQL Server Settings]]
 
[[VT3000 - Install - Virtual Client|Install the VersaCall Virtual Client]]
 
[[VT3000 - Static IP Address (Control Unit)|Set Up a Static IP Address]]
 
[[VT3000 - Windows Firewall (Configuration)|Windows Firewall Settings for VT3000 Service]]
 
 
=Having Trouble?=
 
<gallery widths=150px>
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
</gallery>
</gallery>
</div>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
{|style="margin:auto;"
{|class="wikitable" style="align:center; width:600px;"
|-
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
|-
|<inputbox>type=search</inputbox>
|}
|}
</div>
<br>
[[File:VC Footer.png|center|link=Main Page]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}

Latest revision as of 14:43, 21 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

Overview
  • The VT3000 Core Software is the main part of all the VersaCall software. In this application you will be able to accomplish multiple tasks in the following areas:
  • Hardware & Software Device Configurations, Output/Communication Devices, Escalation Routing, Schedules, Users, User Groups and many others. All other applications rely on the tasks setup in the Core Software.
PDF Download
  • Select the PDF Icon below to initiate the download.
  • PDFIcon.png


Configuration

  • This section of the software allows the user to add, edit and delete device configurations, routes, outputs, schedules, shared lists, audio files and filter groups.
  • Select the icon for more information about that section.
  • Devices
  • Routing
  • Outputs
  • Shifts/Schedules
  • Shared Lists
  • Audio Files
  • Filter Groups


Diagnositcs

  • This section of the software allows the user to get the status of devices and connected hardware as well as access error logs related to the system.
  • Select the icon for more information about that section.
  • Device Status
  • System Status
  • Statistics
  • Logs


Active Information

  • This section of the software allows the user to see all active alarms, counts and processes in real-time. The section can also be used to clear active alarms, counts and processes.
  • Select the icon for more information about that section.
  • Active Information


Administration

  • This section of the software allows the user to access controls related to all components making up the VT3000 system.
  • Select the icon for more information about that section.
  • System Settings
  • Users
  • User Groups
  • Control Center
  • Device Plug-In


Communications

  • This section of the software allows the user to test all outputs setup in the VT3000 software.
  • Select the icon for more information about that section.
  • Communications


Keyword Search

Type Subject or Key Word to Query Archives

 


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