Installation

Hardware Installation

This section will provide direction and links to hardware components that you need to install. Please start with section one and move down according to your set up.

    Click Here for an explanation of the System Architecture. Each component and connection is shown & explained. This page is especially helpful for your IT department.

Core Unit Installation

Step 1

If you have just received a new VersaCall system, you will want to start with installing the VersaCall Computer or Control Unit.

There are 3 types of Control Units:

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  Mini Control Unit

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  Standard Control Unit

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  Rack Mount Control Unit

    1.  CLICK HERE to view the step by step guide on Installing a Mini Control Unit.

    2.  CLICK HERE to view the step by step guide on Installing a Standard Control Unit.

    3.  CLICK HERE to view the step by step guide on Installing a Rack Mount Control Unit.

Step 2

If you control unit is up and running, the next item to install is the Mesh Coordinator - there are 2 types:

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  USB Coordinator

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  Remote Coordinator

    1.  CLICK HERE to view the step by step guide on Installing a USB Coordinator.

    2.  CLICK HERE to view the step by step guide on Installing a Remote Coordinator on the Same Subnet.

    3.  CLICK HERE to view the step by step guide on Installing a Remote Coordinator on a Different Subnet.

    4.  CLICK HERE to view the step by step guide on Replacing an existing/malfunctioning USB Coordinator.

Step 3

If you purchased a paging transmitter, please use one of the guides below. If you did not purchase a paging transmitter, proceed to Step 4.

There are 2 types of Paging Transmitters:

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  USB Transmitter

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  Remote Transmitter

    1.  CLICK HERE to view the step by step guide on Installing a USB Paging Transmitter.

    2.  CLICK HERE to view the step by step guide on Installing a Remote Paging Transmitter on the Same Subnet.

    3.  CLICK HERE to view the step by step guide on Installing a Remote Paging Transmitter on a Different Subnet.

    4.  CLICK HERE to view the step by step guide on Replacing an existing/malfunctioning USB Paging Transmitter.

Step 4

If you purchased a phone modem, please use the guide below. If you did not purchase a phone modem, proceed to Step 5.

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  Phone Modem

    1.  CLICK HERE to view the step by step guide on Installing a Phone Modem on a new computer Not Provided by VersaCall.

    2.  CLICK HERE to view the step by step guide on Installing a Phone Modem on a computer Provided by VersaCall.

Step 5

If you purchased a 2-way radio, please use the guide below. If you did not 2-way radio, proceed to Module Installation.

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  Radio Module

    1.  CLICK HERE to view the step by step guide on Installing a 2-Way Radio.

    2.  CLICK HERE to view the step by step guide on Troubleshooting an New 2-Way Radio installation.

Module Installation

Call Station

There are 2 types of Call Stations - Battery Powered & 110VAC Powered.

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  Battery

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  Powered

    1.  CLICK HERE to view the step by step guide on Installing a Battery Powered Call Station.

    2.  CLICK HERE to view the step by step guide on Installing a Powered Call Station.

BSC Module

The BSC Module has 2 pieces - a Touch Screen & an I/O Module.

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  IO Module

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  Touch Screen

    1.  CLICK HERE to view the step by step guide on Installing a BSC Module.

PSM Module

A Production Status Module has 2 pieces - a Touch Screen & an I/O Module.

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  IO Module

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  Touch Screen

    1.  CLICK HERE to view the step by step guide on Installing a Production Status Module.

Repeater

A Repeater is used to extend the mesh signal range.

• 

    1.  CLICK HERE to view the step by step guide on Installing a Repeater.

Wireless Audio Module

There are 2 types of Audio Module, Tone Only and MP3.

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  Tone Only

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  MP3 IO

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  MP3 Speaker

    1.  CLICK HERE to view the step by step guide on Installing a Tone Only Audio Module.

Wireless Lights Module

Wireless Light Modules come with light stack containing 1 to 5 lights.

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  5 Color Light

    1.  CLICK HERE to view the step by step guide on Installing a Wireless Lights Module.

Software Installation

This section will provide instructions on how to install different types of software for the VT3000 system.

VersaCall Providing Computer/Server

All new systems come with the latest software & configuration pre-loaded on the system.

    1.  CLICK HERE to view the step by step guide on Upgrading the VersaCall Software.

Customer Providing Computer/Server

    1.  CLICK HERE to view the System Minimum Requirements.

    2.  Most systems will only need the 3 guides - the VersaCall Technician will inform you if a Device Plug-In Installation is required:

         a.  CLICK HERE to view the step by step guide on Pre-Installation Steps.

         b.  SQL Server is required for VersaCall - please select the option below that fits your situation.
 
              i.  CLICK HERE to view the step by step guide on Installing SQL Server Express 2008 - 2016 Steps.
              ii.  CLICK HERE to view the step by step guide on Installing SQL Server Express 2017 - 2019 Steps.
              iii.  CLICK HERE to view the step by step guide on Adding Databases & Login to an Existing SQL Server Instance Steps.

         c.  CLICK HERE to view the step by step guide on VersaCall Software Installation Steps.

         d.  CLICK HERE to view the step by step guide on installing a Device Plug-In.

Having Trouble?

• 

  Submit a Service Ticket