|
|
| Line 1: |
Line 1: |
| <div style="text-align: center; color:#00719d; font-size:150%;">'''<big>Call Support at 858-677-6766 ext. 210</big>'''</div>
| | {|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom" |
| {|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom" cellpadding=10px cellspacing=10px | |
| |+style="background:transparent| | | |+style="background:transparent| |
| |-align="center" | | |-align="center" |
| | | |
| | |[[Image:CallUsBtn.png|Call Now 858-677-6766]] |
| | | | | |
| |[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]] | | |[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]] |
| Line 8: |
Line 9: |
| |[[Image:EmailUsBtn.png|link=mailto: [email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]] | | |[[Image:EmailUsBtn.png|link=mailto: [email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]] |
| |} | | |} |
| | <br> |
| | ---- |
| ---- | | ---- |
| <br> | | <br> |
Revision as of 17:34, 19 September 2022
Overview
|
|
| This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.
|
|
General Information
The links below are for documents that maybe useful to yourself or IT Department.
System Architecture
|
|
| Click Here for an explanation of the VersaCall System Architecture.
|
|
Minimum Requirements
|
|
| Click Here to view the Minimum Requirements for a computer or server that host the VersaCall Software.
|
|
Core Component Installation
VersaCall Provided Computer/Server
|
|
If you received a Computer/Server from VersaCall in your order, you will want to start with one of the guides below. Select the installation guide that matches the computer/server you received. Please skip this section if your company provided the computer/server as you need to install software first.
| Mini Control Unit |
Standard Control Unit
|
|
|
| Installation Instructions - CLICK HERE |
Installation Instructions - CLICK HERE
|
|
| Rack Mount Control Unit
|
|
|
| Installation Instructions - CLICK HERE.
|
|
|
|
Your Company Provided Computer/Server
|
|
If your company/plant supplied the computer/server for the VersaCall software installation, please follow the guides below in order.
| Step # 1 |
Complete all Pre-Installation steps - CLICK HERE
|
|
| Step # 2 |
Install SQL Server or use an Instance that you already have.
|
|
| Install SQL Server Express 2008 - 2016 - CLICK HERE
|
| Install SQL Server Express 2017 - 2019 - CLICK HERE
|
| Add Databases to an Existing SQL Server Instance - CLICK HERE
|
|
| Step # 3 |
Install the VersaCall Software - CLICK HERE
|
|
|
|
Coordinator
|
|
Once the computer/server with the VersaCall software is running, you will need to install the Coordinator. This device is what will communicate with the hardware devices on the plant floor. If purchased a Software only system, please move down to the PC Module section of the page.
| Remote Coordinator
|
|
|
| Same Subnet Installation Instructions - CLICK HERE
|
| Different Subnet Installation Instructions - CLICK HERE
|
|
|
|
Paging Transmitter
|
|
The Paging Transmitter will only be on your order if you purchased it. This device sends text messages to individual pagers.
| USB Paging Transmitter
|
|
|
| Installation Instructions - CLICK HERE
|
| Replace an Existing Paging Transmitter - CLICK HERE
|
|
| Remote Paging Transmitter
|
|
|
| Same Subnet Installation Instructions - CLICK HERE
|
| Different Subnet Installation Instructions - CLICK HERE
|
|
|
|
Phone Module
|
|
The Phone Modem will only be on your order if you purchased it. This device makes phone calls to individual phones and plays an audio message when answered.
| USB Phone Modem
|
|
|
| Installation Instructions on computer/server Not Provided by VersaCall - CLICK HERE
|
| Installation Instructions on computer/server Provided by VersaCall - CLICK HERE
|
|
|
|
Radio Module
|
|
The Radio Module will only be on your order if it was purchased. This device sends audio messages over 2-way radio channels.
| 2-Way Radio Module
|
|
|
| Installation Instructions - CLICK HERE
|
| Installation Troubleshooting Guide - CLICK HERE
|
|
|
|
Radio Module
|
|
The Mini PC Device is used to view panels on monitors. This device connects to an existing TV/Monitor through the HDMI port and has an app that allows you to view panels.
| Mini PC
|
|
|
|
| Andriod Device |
Power Cord |
HDMI Extender
|
|
|
| Remote Control with USB Dongle
|
|
|
|
Module Installation
Call Station
|
|
There are 2 types of Call Stations - Battery Powered & 110VAC Powered. Select the guide for the Call Station that you purchased.
| Battery Powered Call Station
|
|
|
| Installation Instructions - CLICK HERE
|
|
| Powered (110VAC) Call Station
|
|
|
| Installation Instructions - CLICK HERE
|
|
|
|
BSC Module
|
|
The BSC Module has 2 pieces - a Touch Screen & an I/O Module.
| I/O Module |
Touch Screen
|
|
|
| Installation Instructions - CLICK HERE
|
|
|
|
PSM Module
|
|
The PSM has 2 pieces - a Touch Screen & an I/O Module.
| I/O Module |
Touch Screen
|
|
|
| Installation Instructions - CLICK HERE
|
|
|
|
Repeater
|
|
| A Repeater is used to extend the mesh signal range.
|
|
Wireless Audio Module
|
|
An Audio Module is used to play tones/melodies on the plant floor. This device is exteremly loud when activated, use caution when testing.
| Audio Module
|
|
|
| Installation Instructions - CLICK HERE
|
|
|
|
Wireless Lights Module
|
|
Wireless Light Modules has an I/O Module with a Light Stack attached. The Light Stack can be 1 to 5 lights.
| Light Stack
|
|
|
| Installation Instructions - CLICK HERE
|
|
|
|
