Difference between revisions of "Installation"

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=Hardware Installation=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This page will provide direction and links to hardware components that you need to install. Please start with section one and move down according to your set up.
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|-align="center"
 
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==Step 1==
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
If you have just received a new VersaCall system, you will want to start with installing the VersaCall Computer or Control Unit.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
There are 3 types of Control Units:
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|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
<gallery widths=300>
|}
File:mini1.png|Mini Control Unit
<BR>
File:tow1.png|Standard Control Unit
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
File:ser5.png|Rack Mount Control Unit
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
</gallery>
<BR>
 
:This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.
 
<BR>
'''1.''' [[VT3000 - Install Mini PC|'''Click Here''']] to view the step by step guide on installing a Mini Control Unit.
</div>
 
<BR>
'''2.''' [[VT3000 - Install Standard PC|'''Click Here''']] to view the step by step guide on installing a Standard Control Unit.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''IT Information'''</span>
'''3.''' [[VT3000 - Install Rack Mount PC|'''Click Here''']] to view the step by step guide on installing a Rack Mount Control Unit.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_IT_Considerations|'''System Architecture Overview''']]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Minimum_Requirements|'''Minimum Computer/Server Requirements''']]</span>
==Step 2==
</div>
If you control unit is up and running, the next item to install is the Mesh Coordinator.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
There are 2 types of Coordinator:
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Computer/Server'''</span>
 
<BR>
<gallery widths=300>
:If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
File:InstallCoor2.png|USB Coordinator
:If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.
File:InstallCoor1.png|Remote Coordinator
<BR>
</gallery>
:<span style="color:#90A4AE; font-size:130%">'''VersaCall Provided ___________________________________'''</span>
 
:[[File:Computer-All-Parts.png|500px|link=Installation]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install Standard PC|'''Installation Instructions''']]</span>
'''1.''' [[VT3000 - Install Coordinator - USB|'''Click Here''']] to view the step by step guide on installing a USB Coordinator.
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''IT/Facility Provided _________________________________'''</span>
'''2.''' [[VT3000 - Install Coordinator - Remote - Same Subnet|'''Click Here''']] to view the step by step guide on installing a Remote Coordinator on the Same Subnet.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install - Pre-Requisites|'''Step 1''' - Install/Setup all Pre Installation Settings & Features.]]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - SQL Server 2017|'''Step 2A''' - Install SQL Server Express.]]</span>
'''3.''' [[VT3000 - Install Coordinator - Remote - Different Subnet|'''Click Here''']] to view the step by step guide on installing a Remote Coordinator on a Different Subnet.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - Existing SQL Server Instance|'''Step 2B''' - Use an existing SQL Server Instance.]]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install VersaCall Software|'''Step 3''' - Install the VersaCall (VT3000) Software.]]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Coordinator'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''USB __________________________________________________'''</span>
:[[File:USB-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - USB|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Coordinator - USB|'''Install Replacement Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Remote - Real Port - Ethernet ________________________'''</span>
:[[File:Real-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Remote - Serial RS-232 - Ethernet ____________________'''</span>
:[[File:RS232-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Paging Transmitter'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - USB ____________________________________'''</span>
:[[File:1262-USB-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_USB|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Paging Transmitter - USB|'''Install Replacement Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - Ethernet _______________________________'''</span>
:[[File:1262-Remote-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Same_Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet|'''Install Hardware - Different Subnet''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - USB ____________________________________'''</span>
:[[File:2062-USB-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - USB|'''Install Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - Ethernet _______________________________'''</span>
:[[File:2062-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - Remote - Ethernet Connected|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Phone Modem'''</span>
:[[File:Modem-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Phone Modem|'''Install Hardware - VersaCall Provided Computer''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Modem - NEW VersaCall Provided Computer|'''Install Instructions - IT Provided Computer''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''2-Way Radio'''</span>
:[[File:Radio-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2-Way Radio Module|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Radio Install Troubleshooting|'''Troubleshooting''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Android Device'''</span>
:[[File:Mini-PC-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Android HDMI Mini PC|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Call Station'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Battery Powered'''</span>
[[File:CS-Battery-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Battery|'''Install Hardware''']]</span>
----
:<span style="color:#90A4AE; font-size:130%">'''Powered (110VAC)'''</span>
:[[File:CS-Power-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Powered|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Bsc'''</span>
:[[File:BSC-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install BSC with IO|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Psm'''</span>
:[[File:PSM-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_PSM_with_IO|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Repeater'''</span>
:[[File:Repeater-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_a_Repeater|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Audio Module'''</span>
:[[File:Wireless-Audio.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Tone_Audio_Module|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Light Stack'''</span>
:[[File:WCM-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Light_Module|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
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!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
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Latest revision as of 16:40, 9 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.



IT Information

System Architecture Overview
Minimum Computer/Server Requirements


Computer/Server

If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.


VersaCall Provided ___________________________________
Computer-All-Parts.png
Installation Instructions


IT/Facility Provided _________________________________
Step 1 - Install/Setup all Pre Installation Settings & Features.
Step 2A - Install SQL Server Express.
Step 2B - Use an existing SQL Server Instance.
Step 3 - Install the VersaCall (VT3000) Software.


Coordinator

USB __________________________________________________
USB-Coor-All-Parts.png
Install Hardware
Install Replacement Hardware


Remote - Real Port - Ethernet ________________________
Real-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Remote - Serial RS-232 - Ethernet ____________________
RS232-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Paging Transmitter

Model 12-62 - USB ____________________________________
1262-USB-All-Parts.png
Install Hardware
Install Replacement Hardware


Model 12-62 - Ethernet _______________________________
1262-Remote-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnet


Model 20-62 - USB ____________________________________
2062-USB-Parts.png
Install Hardware


Model 20-62 - Ethernet _______________________________
2062-All-Parts.png
Install Hardware


Phone Modem

Modem-All-Parts.png
Install Hardware - VersaCall Provided Computer
Install Instructions - IT Provided Computer


2-Way Radio

Radio-All-Parts.png
Install Hardware
Troubleshooting


Android Device

Mini-PC-All-Parts.png
Install Hardware


Call Station

Battery Powered

CS-Battery-All-Parts.png

Install Hardware

Powered (110VAC)
CS-Power-All-Parts.png
Install Hardware


Bsc

BSC-All-Parts.png
Install Hardware


Psm

PSM-All-Parts.png
Install Hardware


Repeater

Repeater-All-Parts.png
Install Hardware


Audio Module

Wireless-Audio.png
Install Hardware


Light Stack

WCM-All-Parts.png
Install Hardware


Keyword Search

Type Subject or Key Word to Query Archives


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Follow Us On LinkedIn View our Blog