Difference between revisions of "Installation"

From Versacall Support
Jump to navigation Jump to search
 
(30 intermediate revisions by the same user not shown)
Line 1: Line 1:
='''Hardware Installation'''=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This section will provide direction and links to hardware components that you need to install. Please start with section one and move down according to your set up.
|+style="background:transparent|
 
|-align="center"
 
|
    [[VT3000_-_IT_Considerations|'''Click Here''']] for an explanation of the System Architecture. Each component and connection is shown & explained. This page is especially helpful for your IT department.
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
=='''Core Unit Installation'''==
|
 
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
==='''Step 1'''===
|}
If you have just received a new VersaCall system, you will want to start with installing the VersaCall Computer or Control Unit.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
There are 3 types of Control Units:
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
 
<BR>
<gallery widths=300>
:This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.
File:mini1.png|Mini Control Unit
<BR>
File:tow1.png|Standard Control Unit
</div>
File:ser5.png|Rack Mount Control Unit
<BR>
</gallery>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''IT Information'''</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_IT_Considerations|'''System Architecture Overview''']]</span>
    '''1.''' [[VT3000 - Install Mini PC|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Mini Control Unit'''.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Minimum_Requirements|'''Minimum Computer/Server Requirements''']]</span>
 
</div>
    '''2.''' [[VT3000 - Install Standard PC|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Standard Control Unit'''.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
    '''3.''' [[VT3000 - Install Rack Mount PC|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Rack Mount Control Unit'''.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Computer/Server'''</span>
 
<BR>
 
:If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
==='''Step 2'''===
:If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.
If you control unit is up and running, the next item to install is the Mesh Coordinator.
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''VersaCall Provided ___________________________________'''</span>
There are 2 types of Coordinator:
:[[File:Computer-All-Parts.png|500px|link=Installation]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install Standard PC|'''Installation Instructions''']]</span>
<gallery widths=300>
<BR>
File:InstallCoor2.png|USB Coordinator
:<span style="color:#90A4AE; font-size:130%">'''IT/Facility Provided _________________________________'''</span>
File:InstallCoor1.png|Remote Coordinator
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install - Pre-Requisites|'''Step 1''' - Install/Setup all Pre Installation Settings & Features.]]</span>
</gallery>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - SQL Server 2017|'''Step 2A''' - Install SQL Server Express.]]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - Existing SQL Server Instance|'''Step 2B''' - Use an existing SQL Server Instance.]]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install VersaCall Software|'''Step 3''' - Install the VersaCall (VT3000) Software.]]</span>
    '''1.''' [[VT3000 - Install Coordinator - USB|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''USB Coordinator'''.
</div>
 
<BR>
    '''2.''' [[VT3000 - Install Coordinator - Remote - Same Subnet|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Remote Coordinator''' on the Same Subnet.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Coordinator'''</span>
    '''3.''' [[VT3000 - Install Coordinator - Remote - Different Subnet|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Remote Coordinator''' on a Different Subnet.
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''USB __________________________________________________'''</span>
 
:[[File:USB-Coor-All-Parts.png|500px]]
==='''Step 3'''===
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - USB|'''Install Hardware''']]</span>
If you purchased a paging transmitter, please use one of the guides below. If you did not purchase a paging transmitter, proceed to Step 4.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Coordinator - USB|'''Install Replacement Hardware''']]</span>
 
<BR>
There are 2 types of Paging Transmitters:
:<span style="color:#90A4AE; font-size:130%">'''Remote - Real Port - Ethernet ________________________'''</span>
 
:[[File:Real-Coor-All-Parts.png|500px]]
<gallery widths=300>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
File:InstallPage1.png|USB Transmitter
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
File:InstallPage2.png|Remote Transmitter
<BR>
</gallery>
:<span style="color:#90A4AE; font-size:130%">'''Remote - Serial RS-232 - Ethernet ____________________'''</span>
 
:[[File:RS232-Coor-All-Parts.png|500px]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
    '''1.''' [[VT3000_-_Install_Paging_Transmitter_-_USB|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''USB Paging Transmitter'''.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
 
</div>
    '''2.''' [[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Same_Subnet|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Remote Paging Transmitter''' on the Same Subnet.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
    '''3.''' [[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Remote Paging Transmitter''' on a Different Subnet.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Paging Transmitter'''</span>
 
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - USB ____________________________________'''</span>
==='''Step 4'''===
:[[File:1262-USB-All-Parts.png|500px]]
If you purchased a phone modem, please use the guide below. If you did not purchase a phone modem, proceed to Step 5.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_USB|'''Install Hardware''']]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Paging Transmitter - USB|'''Install Replacement Hardware''']]</span>
<gallery widths=300>
<BR>
File:InstallPhone1.png|USB Transmitter
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - Ethernet _______________________________'''</span>
</gallery>
:[[File:1262-Remote-All-Parts.png|500px]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Same_Subnet|'''Install Hardware - Same Subnet''']]</span>
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet|'''Install Hardware - Different Subnet''']]</span>
    '''1.''' [[VT3000 - Install Phone Modem|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Phone Modem'''.
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - USB ____________________________________'''</span>
 
:[[File:2062-USB-Parts.png|500px]]
==='''Step 5'''===
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - USB|'''Install Hardware''']]</span>
If you purchased a 2-way radio, please use the guide below. If you did not 2-way radio, proceed to Module Installation.
<BR>
 
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - Ethernet _______________________________'''</span>
<gallery widths=300>
:[[File:2062-All-Parts.png|500px]]
File:InstallRadio1.png|USB Transmitter
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - Remote - Ethernet Connected|'''Install Hardware''']]</span>
</gallery>
</div>
 
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
    '''1.''' [[VT3000 - Install 2-Way Radio Module|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''2-Way Radio'''.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Phone Modem'''</span>
 
:[[File:Modem-All-Parts.png|500px]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Phone Modem|'''Install Hardware - VersaCall Provided Computer''']]</span>
=='''Module Installation'''==
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Modem - NEW VersaCall Provided Computer|'''Install Instructions - IT Provided Computer''']]</span>
 
</div>
==='''Call Station'''===
<BR>
There are 2 types of Call Stations, Battery and Powered.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''2-Way Radio'''</span>
<gallery widths=300>
:[[File:Radio-All-Parts.png|500px]]
File:InstallCS1.png|Battery
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2-Way Radio Module|'''Install Hardware''']]</span>
File:InstallCS2.png|Powered
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Radio Install Troubleshooting|'''Troubleshooting''']]</span>
</gallery>
</div>
 
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
    '''1.''' [[VT3000_-_Install_Call_Station_-_Battery|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Battery Powered Call Station'''.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Android Device'''</span>
 
:[[File:Mini-PC-All-Parts.png|500px]]
    '''2.''' [[VT3000_-_Install_Call_Station_-_Powered|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Powered Call Station'''.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Android HDMI Mini PC|'''Install Hardware''']]</span>
 
</div>
 
<BR>
==='''BSC Module'''===
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
There are 2 types of BSC, Touch Screen with an IO Module and Touch Screeen without an IO Module.
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Call Station'''</span>
 
<BR>
<gallery widths=300>
:<span style="color:#90A4AE; font-size:130%">'''Battery Powered'''</span>
File:InstallBSC1.png|IO Module
[[File:CS-Battery-All-Parts.png|500px]]
File:bscin18.png|Touch Screen
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Battery|'''Install Hardware''']]</span>
</gallery>
----
 
:<span style="color:#90A4AE; font-size:130%">'''Powered (110VAC)'''</span>
 
:[[File:CS-Power-All-Parts.png|500px]]
    '''1.''' [[VT3000_-_Install_BSC_without_IO|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''BSC without an IO Module'''.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Powered|'''Install Hardware''']]</span>
 
</div>
    '''2.''' [[VT3000_-_Install_BSC_with_IO|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''BSC with an IO Module'''.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Bsc'''</span>
==='''TIM Module'''===
:[[File:BSC-All-Parts.png|500px]]
A Touch Input Module has 2 pieces a Touch Screeen and an IO Module.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install BSC with IO|'''Install Hardware''']]</span>
 
</div>
<gallery widths=300>
<BR>
File:InstallTIM1.png|IO Module
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
File:bscin18.png|Touch Screen
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Psm'''</span>
</gallery>
:[[File:PSM-All-Parts.png|500px]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_PSM_with_IO|'''Install Hardware''']]</span>
 
</div>
    '''1.''' [[VT3000_-_Install_TIM_with_IO|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Touch Input Module'''.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Repeater'''</span>
==='''PSM Module'''===
:[[File:Repeater-All-Parts.png|500px]]
A Production Status Module has 2 pieces a Touch Screeen and an IO Module.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_a_Repeater|'''Install Hardware''']]</span>
 
</div>
<gallery widths=300>
<BR>
File:InstallPSM1.png|IO Module
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
File:bscin18.png|Touch Screen
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Audio Module'''</span>
</gallery>
:[[File:Wireless-Audio.png|500px]]
 
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Tone_Audio_Module|'''Install Hardware''']]</span>
 
</div>
    '''1.''' [[VT3000_-_Install_PSM_with_IO|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Production Status Module'''.
<BR>
 
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Light Stack'''</span>
==='''Repeater'''===
:[[File:WCM-All-Parts.png|500px]]
A Repeater is used to extend the mesh signal range.
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Light_Module|'''Install Hardware''']]</span>
 
</div>
<gallery widths=300>
<BR>
File:InstallRep1.png
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
</gallery>
{|style="margin:auto;"
 
{|class="wikitable" style="align:center; width:600px;"
 
|-
    '''1.''' [[VT3000_-_Install_a_Repeater|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Repeater'''.
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
 
|-
 
|<inputbox>type=search</inputbox>
==='''Wireless Audio Module'''===
|}
There are 2 types of Audio Module, Tone Only and MP3.
|}
 
</div>
<gallery widths=300>
<br>
File:InstallAudio1.png|Tone Only
[[File:VC Footer.png|center|link=Main Page]]
File:InstallAudio2.png|MP3 IO
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
File:mpin3.png|MP3 Speaker
|+style="background:transparent|
</gallery>
|-align="center"
 
|
 
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
    '''1.''' [[VT3000_-_Install_Wireless_Tone_Audio_Module|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Tone Only Audio Module'''.
|
 
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
    '''2.''' [[VT3000_-_Install_MP3_Audio_Module|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing an '''MP3 Audio Module'''.
|}
 
 
==='''Wireless Lights Module'''===
Wireless Light Modules come with light stack containing 1 to 5 lights.
 
<gallery widths=300>
File:ltsin1.png|5 Color Light
</gallery>
 
 
    '''1.''' [[VT3000_-_Install_Wireless_Light_Module|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Wireless Lights Module'''.
 
 
='''Software Installation'''=
This section will provide instructions on how to install different types of software for the VT3000 system.
 
=='''VersaCall Providing Computer/Server'''==
All new systems come with the latest software & configuration pre-loaded on the system.
 
'''1.''' [[VT3000_-_Install_or_Upgrade_Software|<u>'''CLICK HERE'''</u>]] to view the step by step guide on '''Upgrading the VersaCall Software'''.
 
=='''Customer Providing Computer/Server'''==
 
'''1.''' [[VT3000_-_Minimum_Requirements|<u>'''CLICK HERE'''</u>]] to view the System Minimum Requirements.
 
'''2.''' Most systems will only need the first 2 guides - the VersaCall Technician will inform you if a Device Plug-In is required:
 
    '''a.''' [[VT3000_-_Install_-_Pre-Requisites|<u>'''CLICK HERE'''</u>]] to view the step by step guide on '''Pre-Installation''' Steps.
 
    '''b.''' [[VT3000_-_Install_or_Upgrade_Software|<u>'''CLICK HERE'''</u>]] to view the step by step guide on '''VersaCall Software Installation/Upgrade''' Steps.
 
    '''c.''' [[VT3000_-_Install_Device_Plug_In|<u>'''CLICK HERE'''</u>]] to view the step by step guide on installing a '''Device Plug-In'''.
 
=='''VersaCall Client Installation'''==
 
 
 
=Having Trouble?=
 
<gallery widths=150px>
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
</gallery>

Latest revision as of 16:40, 9 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.



IT Information

System Architecture Overview
Minimum Computer/Server Requirements


Computer/Server

If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.


VersaCall Provided ___________________________________
Computer-All-Parts.png
Installation Instructions


IT/Facility Provided _________________________________
Step 1 - Install/Setup all Pre Installation Settings & Features.
Step 2A - Install SQL Server Express.
Step 2B - Use an existing SQL Server Instance.
Step 3 - Install the VersaCall (VT3000) Software.


Coordinator

USB __________________________________________________
USB-Coor-All-Parts.png
Install Hardware
Install Replacement Hardware


Remote - Real Port - Ethernet ________________________
Real-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Remote - Serial RS-232 - Ethernet ____________________
RS232-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Paging Transmitter

Model 12-62 - USB ____________________________________
1262-USB-All-Parts.png
Install Hardware
Install Replacement Hardware


Model 12-62 - Ethernet _______________________________
1262-Remote-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnet


Model 20-62 - USB ____________________________________
2062-USB-Parts.png
Install Hardware


Model 20-62 - Ethernet _______________________________
2062-All-Parts.png
Install Hardware


Phone Modem

Modem-All-Parts.png
Install Hardware - VersaCall Provided Computer
Install Instructions - IT Provided Computer


2-Way Radio

Radio-All-Parts.png
Install Hardware
Troubleshooting


Android Device

Mini-PC-All-Parts.png
Install Hardware


Call Station

Battery Powered

CS-Battery-All-Parts.png

Install Hardware
Powered (110VAC)
CS-Power-All-Parts.png
Install Hardware


Bsc

BSC-All-Parts.png
Install Hardware


Psm

PSM-All-Parts.png
Install Hardware


Repeater

Repeater-All-Parts.png
Install Hardware


Audio Module

Wireless-Audio.png
Install Hardware


Light Stack

WCM-All-Parts.png
Install Hardware


Keyword Search

Type Subject or Key Word to Query Archives

 


VC Footer.png
Follow Us On LinkedIn View our Blog
Retrieved from "http://support.versacall.com/index.php?title=Installation&oldid=10234"