Difference between revisions of "Installation"

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|+style="background:transparent|
|<big>'''Overview'''</big>
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|valign="top" |
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
|-
|
|This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
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|[[Image:EmailUsBtn.png|link=mailto:support@versacall.com?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
<br>
=<big>'''General Information'''</big>=
The links below are for documents that maybe useful to yourself or IT Department.
<br>
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''System Architecture'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|[[VT3000_-_IT_Considerations|<u>'''Click Here'''</u>]] for an explanation of the VersaCall System Architecture.
|}
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Minimum Requirements'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|[[VT3000_-_Minimum_Requirements|<u>'''Click Here'''</u>]] to view the '''Minimum Requirements''' for a computer or server that host the VersaCall Software.
|}
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<br>
=<big>'''Core Component Installation'''</big>=
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''VersaCall Provided Computer/Server'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If you received a Computer/Server from VersaCall in your order, you will want to start with one of the guides below. Select the installation guide that matches the computer/server you received. Please skip this section if your company provided the computer/server as you need to install software first.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 780px;"
|-
|'''Mini Control Unit''' || '''Standard Control Unit'''
|-
|[[File:mini1.png|center|200px]] || [[File:tow1.png|center|100px]]
|-
|Installation Instructions - [[VT3000 - Install Mini PC|<u>'''CLICK HERE'''</u>]] || Installation Instructions - [[VT3000 - Install Standard PC|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align: center; width: 500px;"
|-
|'''Rack Mount Control Unit
|-
|[[File:ser5.png|center|200px]]
|-
|Installation Instructions - [[VT3000 - Install Rack Mount PC|<u>'''CLICK HERE'''</u>]].
|}
|}
|}
|}
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Your Company Provided Computer/Server'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If your company/plant supplied the computer/server for the VersaCall software installation, please follow the guides below in order.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 780px;"
|-
|'''Step # 1''' || Complete all Pre-Installation steps - [[VT3000 - Install - Pre-Requisites|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 780px;"
|-
|'''Step # 2''' || Install SQL Server or use an Instance that you already have.
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; width: 500px;"
|-
|Install SQL Server Express 2008 - 2016 - [[VT3000 - Install - SQL Server 2008 - 2016|<u>'''CLICK HERE'''</u>]]
|-
|Install SQL Server Express 2017 - 2019 - [[VT3000 - Install - SQL Server 2017|<u>'''CLICK HERE'''</u>]]
|-
|Add Databases to an Existing SQL Server Instance - [[VT3000 - Install - Existing SQL Server Instance|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 780px;"
|'''Step # 3''' || Install the VersaCall Software - [[VT3000 - Install VersaCall Software|<u>'''CLICK HERE'''</u>]]
|}
|}
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Coordinator'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Once the computer/server with the VersaCall software is running, you will need to install the Coordinator. This device is what will communicate with the hardware devices on the plant floor. If purchased a Software only system, please move down to the PC Module section of the page.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''USB Coordinator'''
|-
|[[File:InstallCoor2.png|center|300px]]
|-
|Installation Instructions - [[VT3000 - Install Coordinator - USB|<u>'''CLICK HERE'''</u>]]
|-
|Replace an Existing Coordinator - [[VT3000 - Replace Coordinator - USB|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Remote Coordinator'''
|-
|[[File:InstallCoor1.png|center|300px]]
|-
|Same Subnet Installation Instructions - [[VT3000 - Install Coordinator - Remote - Same Subnet|<u>'''CLICK HERE'''</u>]]
|-
|Different Subnet Installation Instructions - [[VT3000 - Install Coordinator - Remote - Different Subnet|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Paging Transmitter'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Paging Transmitter will only be on your order if you purchased it. This device sends text messages to individual pagers.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''USB Paging Transmitter'''
|-
|[[File:InstallPage1.png|center|300px]]
|-
|Installation Instructions - [[VT3000_-_Install_Paging_Transmitter_-_USB|<u>'''CLICK HERE'''</u>]]
|-
|Replace an Existing Paging Transmitter - [[VT3000 - Replace Paging Transmitter - USB|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Remote Paging Transmitter'''
|-
|[[File:InstallPage2.png|center|300px]]
|-
|Same Subnet Installation Instructions - [[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Same_Subnet|<u>'''CLICK HERE'''</u>]]
|-
|Different Subnet Installation Instructions - [[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet|<u>'''CLICK HERE'''</u>]]
|}
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Phone Module'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Phone Modem will only be on your order if you purchased it. This device makes phone calls to individual phones and plays an audio message when answered.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 600px;"
|-
|'''USB Phone Modem'''
|-
|[[File:InstallPhone1.png|center|200px]]
|-
|Installation Instructions on computer/server Not Provided by VersaCall - [[VT3000 - Install Phone Modem|<u>'''CLICK HERE'''</u>]]
|-
|Installation Instructions on computer/server Provided by VersaCall - [[VT3000 - Install Modem - NEW VersaCall Provided Computer|<u>'''CLICK HERE'''</u>]]
|}
|}
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Radio Module'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Phone Modem will only be on your order if you purchased it. This device makes phone calls to individual phones and plays an audio message when answered.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''2-Way Radio Module'''
|-
|[[File:InstallRadio1.png|center|200px]]
|-
|Installation Instructions - [[VT3000 - Install 2-Way Radio Module|<u>'''CLICK HERE'''</u>]]
|-
|Installation Troubleshooting Guide - [[VT3000 - Radio Install Troubleshooting|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
|}
<br>
=<big>'''Module Installation'''</big>=
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Call Station'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|There are 2 types of Call Stations - Battery Powered & 110VAC Powered. Select the guide for the Call Station that you purchased.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Battery Powered Call Station'''
|-
|[[File:InstallCS1.png|center|150px]]
|-
|Installation Instructions - [[VT3000_-_Install_Call_Station_-_Battery|<u>'''CLICK HERE'''</u>]]
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Powered (110VAC) Call Station'''
|-
|[[File:InstallCS2.png|center|300px]]
|-
|Installation Instructions - [[VT3000_-_Install_Call_Station_-_Powered|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''BSC Module'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The BSC Module has 2 pieces - a Touch Screen & an I/O Module.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''I/O Module''' || '''Touch Screen'''
|-
|[[File:InstallBSC1.png|center|200px]] ||[[File:bscin18.png|center|200px]]
|-
|colspan="2"|Installation Instructions - [[VT3000_-_Install_Call_Station_-_Battery|<u>'''CLICK HERE'''</u>]]
|}
|}
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''PSM Module'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The PSM has 2 pieces - a Touch Screen & an I/O Module.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''I/O Module''' || '''Touch Screen'''
|-
|[[File:InstallPSM1.png|center|200px]] ||[[File:bscin18.png|center|200px]]
|-
|colspan="2"|Installation Instructions - [[VT3000_-_Install_PSM_with_IO|<u>'''CLICK HERE'''</u>]]
|}
|}
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|}
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Repeater'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A Repeater is used to extend the mesh signal range.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Repeater'''
|-
|[[File:InstallRep1.png|center|200px]]
|-
|Installation Instructions - [[VT3000_-_Install_a_Repeater|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
|}
<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Wireless Audio Module'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|An Audio Module is used to play tones/melodies on the plant floor. This device is exteremly loud when activated, use caution when testing.
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|'''Audio Module'''
|-
|[[File:InstallAudio1.png|center|200px]]
|-
|Installation Instructions - [[VT3000_-_Install_Wireless_Tone_Audio_Module|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
|}
|}
<br>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
<BR>
:This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.
<BR>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''IT Information'''</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_IT_Considerations|'''System Architecture Overview''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Minimum_Requirements|'''Minimum Computer/Server Requirements''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Computer/Server'''</span>
<BR>
:If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
:If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.
<BR>
:<span style="color:#90A4AE; font-size:130%">'''VersaCall Provided ___________________________________'''</span>
:[[File:Computer-All-Parts.png|500px|link=Installation]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install Standard PC|'''Installation Instructions''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''IT/Facility Provided _________________________________'''</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px"> [[VT3000 - Install - Pre-Requisites|'''Step 1''' - Install/Setup all Pre Installation Settings & Features.]]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - SQL Server 2017|'''Step 2A''' - Install SQL Server Express.]]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install - Existing SQL Server Instance|'''Step 2B''' - Use an existing SQL Server Instance.]]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install VersaCall Software|'''Step 3''' - Install the VersaCall (VT3000) Software.]]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Coordinator'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''USB __________________________________________________'''</span>
:[[File:USB-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - USB|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Coordinator - USB|'''Install Replacement Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Remote - Real Port - Ethernet ________________________'''</span>
:[[File:Real-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Real-Port - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Remote - Serial RS-232 - Ethernet ____________________'''</span>
:[[File:RS232-Coor-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Same Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Coordinator - Remote - Different Subnet|'''Install Hardware - Different Subnets''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Paging Transmitter'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - USB ____________________________________'''</span>
:[[File:1262-USB-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_USB|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Replace Paging Transmitter - USB|'''Install Replacement Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 12-62 - Ethernet _______________________________'''</span>
:[[File:1262-Remote-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Same_Subnet|'''Install Hardware - Same Subnet''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Paging_Transmitter_-_Remote_-_Different_Subnet|'''Install Hardware - Different Subnet''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - USB ____________________________________'''</span>
:[[File:2062-USB-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - USB|'''Install Hardware''']]</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Model 20-62 - Ethernet _______________________________'''</span>
:[[File:2062-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2062 Paging Transmitter - Remote - Ethernet Connected|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Phone Modem'''</span>
:[[File:Modem-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Phone Modem|'''Install Hardware - VersaCall Provided Computer''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Modem - NEW VersaCall Provided Computer|'''Install Instructions - IT Provided Computer''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''2-Way Radio'''</span>
:[[File:Radio-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install 2-Way Radio Module|'''Install Hardware''']]</span>
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Radio Install Troubleshooting|'''Troubleshooting''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Android Device'''</span>
:[[File:Mini-PC-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install Android HDMI Mini PC|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Call Station'''</span>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Battery Powered'''</span>
[[File:CS-Battery-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Battery|'''Install Hardware''']]</span>
----
----
<br>
:<span style="color:#90A4AE; font-size:130%">'''Powered (110VAC)'''</span>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
:[[File:CS-Power-All-Parts.png|500px]]
|-
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Call_Station_-_Powered|'''Install Hardware''']]</span>
|<big>'''Wireless Lights Module'''</big>  
</div>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<BR>
|valign="top" |
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
|-
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Bsc'''</span>
|Wireless Light Modules has an I/O Module with a Light Stack attached. The Light Stack can be 1 to 5 lights.
:[[File:BSC-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000 - Install BSC with IO|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Psm'''</span>
:[[File:PSM-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_PSM_with_IO|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Repeater'''</span>
:[[File:Repeater-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_a_Repeater|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Audio Module'''</span>
:[[File:Wireless-Audio.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Tone_Audio_Module|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Light Stack'''</span>
:[[File:WCM-All-Parts.png|500px]]
::<span style="font-size:120%; line-height: 3.5em; background:white; border:thin solid #90A4AE; border-radius:5px; padding:5px">[[VT3000_-_Install_Wireless_Light_Module|'''Install Hardware''']]</span>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
{|style="margin:auto;"
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="align:center; width:600px;"
{|class="wikitable" style="background:white; text-align:center; width: 500px;"
|-
|-
|'''Light Stack'''
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
|-
|-
|[[File:ltsin1.png|center|400px]]
|<inputbox>type=search</inputbox>
|-
|Installation Instructions - [[VT3000_-_Install_Wireless_Light_Module|<u>'''CLICK HERE'''</u>]]
|}
|}
|}
|}
|}
|}
</div>
<br>
<br>
----
[[File:VC Footer.png|center|link=Main Page]]
<br>
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!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|-
|
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|-
|'''Training Videos''' - https://www.versacall.com/training
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Latest revision as of 16:40, 9 November 2023

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General Information

This page is designed to help you get your VersaCall system installed properly. There are 3 sections that will cover different aspects of the installation. You only need to open the guides that apply to the equipment you received/purchased.



IT Information

System Architecture Overview
Minimum Computer/Server Requirements


Computer/Server

If you received a Computer or Server from VersaCall in your order, click on the appropriate link below for installation instructions.
If your IT Department or Facility is providing the Computer or Server, skip to the bottom of this section for links related to Pre-Requisites and Software Installation.


VersaCall Provided ___________________________________
Computer-All-Parts.png
Installation Instructions


IT/Facility Provided _________________________________
Step 1 - Install/Setup all Pre Installation Settings & Features.
Step 2A - Install SQL Server Express.
Step 2B - Use an existing SQL Server Instance.
Step 3 - Install the VersaCall (VT3000) Software.


Coordinator

USB __________________________________________________
USB-Coor-All-Parts.png
Install Hardware
Install Replacement Hardware


Remote - Real Port - Ethernet ________________________
Real-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Remote - Serial RS-232 - Ethernet ____________________
RS232-Coor-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnets


Paging Transmitter

Model 12-62 - USB ____________________________________
1262-USB-All-Parts.png
Install Hardware
Install Replacement Hardware


Model 12-62 - Ethernet _______________________________
1262-Remote-All-Parts.png
Install Hardware - Same Subnet
Install Hardware - Different Subnet


Model 20-62 - USB ____________________________________
2062-USB-Parts.png
Install Hardware


Model 20-62 - Ethernet _______________________________
2062-All-Parts.png
Install Hardware


Phone Modem

Modem-All-Parts.png
Install Hardware - VersaCall Provided Computer
Install Instructions - IT Provided Computer


2-Way Radio

Radio-All-Parts.png
Install Hardware
Troubleshooting


Android Device

Mini-PC-All-Parts.png
Install Hardware


Call Station

Battery Powered

CS-Battery-All-Parts.png

Install Hardware
Powered (110VAC)
CS-Power-All-Parts.png
Install Hardware


Bsc

BSC-All-Parts.png
Install Hardware


Psm

PSM-All-Parts.png
Install Hardware


Repeater

Repeater-All-Parts.png
Install Hardware


Audio Module

Wireless-Audio.png
Install Hardware


Light Stack

WCM-All-Parts.png
Install Hardware


Keyword Search

Type Subject or Key Word to Query Archives

 


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