Difference between revisions of "VT3000 Core"

From Versacall Support
Jump to navigation Jump to search
Line 54: Line 54:
='''Step by Step Guides'''=
='''Step by Step Guides'''=


----
[[File:title1.png|left]]
[[File:title1.png|left]]


Line 60: Line 61:


----
----
'''Adding Outputs'''
[[VT3000 - Add Cell Phone (Text Message)|Add a Cell Phone (Text Message)]]
[[VT3000 - Add Cell Phone (Text Message)|Add a Cell Phone (Text Message)]]


Line 69: Line 72:


[[VT3000 - Add Phone Number|Add a Phone Number]]
[[VT3000 - Add Phone Number|Add a Phone Number]]
[[VT3000 - Add an Output Group|Add an Output Group]]
[[VT3000 - Print Out - Output|Print Out for Output(s)]]
----
'''Testing Outputs'''


[[VT3000 - Test - Text Message|Test a Cell Phone (Text Message)]]
[[VT3000 - Test - Text Message|Test a Cell Phone (Text Message)]]
Line 79: Line 90:


[[VT3000 - Test - Phone Number|Test a Phone Number]]
[[VT3000 - Test - Phone Number|Test a Phone Number]]
----


[[VT3000 - Test - Audio File|Test an Audio File]]
'''Audio Files'''


[[VT3000 - Add Audio File|Add an Audio File]]
[[VT3000 - Add Audio File|Add an Audio File]]


[[VT3000 - Delete Audio File|Delete an Audio File]]
[[VT3000 - Delete Audio File|Delete an Audio File]]
----
[[File:title2.png|left]]


[[VT3000 - Play Audio on Wireless Audio Device|Play Audio on Wireless Audio Device]]


[[VT3000 - Program a Pager - Capcode|Program a Pager Cap Code]]


[[VT3000 - Print Out - Output|Print Out for Output(s)]]
----
----


[[File:title2.png|left]]
'''Alarms'''
 
[[VT3000 - Add Call Station|Add a Call Station]]


[[VT3000 - Add Alarm Label|Add an Alarm as a Label]]


[[VT3000 - Add Alarm by Reason|Add an Alarm with Reasons]]


[[VT3000 - Add Wired Contact (Alarm)|Setup a Wired Contact (Alarm)]]


[[VT3000 - Add Communications (Alarm)|Add a Communications Path to an Alarm]]
----
----
[[VT3000 - Add Call Station|Add a Call Station]]


[[VT3000 - Add Wireless Audio Module (MP3)|Add a Wireless Audio Module (MP3)]]


[[VT3000 - Add Wireless Light Module|Add a Wireless Light Module]]
'''Processes'''
 
[[VT3000 - Add Process|Add a Process]]
 
[[VT3000 - Enable Disable an Input using a Process|Enable or Disable and Input using a Process]]
----


[[VT3000 - Use Lights on Wireless Device|Setup the Use of Lights on a Wireless Light Module]]


[[VT3000 - Add Communications (Alarm)|Add a Communications Path to an Alarm]]
'''Data Fields'''


[[VT3000 - Add Data Field|Add a Data Field]]
[[VT3000 - Add Data Field|Add a Data Field]]


[[VT3000 - Setup Add-On Light Stack|Setup an Add-On Light Stack]]
[[VT3000 - Add a Key Input Data Field - BSC|Add a Data Field using Key Input - BSC]]
 
[[VT3000 - Add a Static List Data Field - BSC|Add a Data Field using a Static List - BSC]]
 
[[VT3000 - Add a Shared List Data Field - BSC|Add a Data Field using a Shared List - BSC]]
 
[[VT3000 - Add a Key Input Data Field - PSM, TIM|Add a Data Field using Key Input - PSM, TIM]]
 
[[VT3000 - Add a Static List Data Field - PSM, TIM|Add a Data Field using a Static List - PSM, TIM]]
 
[[VT3000 - Add a Shared List Data Field - PSM, TIM|Add a Data Field using a Shared List - PSM, TIM]]
 
[[VT3000 - Add Shared List|Add/Create a Shared List]]
----
 
'''Counts'''
 
[[VT3000 - Add Wired Input (Count)|Setup a Wired Contact (Count)]]
 
[[VT3000 - Add a Continuous Count| Add a Continuous Count]]
 
[[VT3000 - Add a Count to a PC Input Module|Add a Virtual Count to a PC Input Module]]
 
[[VT3000 - Add a Count to a BSC|Add a Count to a BSC]]
 
[[VT3000 - Add Process Count|Add a Count to a Process]]
----
 
'''Indicators'''


[[VT3000 - Add Indicators (PSM)|Add Indicators to a PSM]]
[[VT3000 - Add Indicators (PSM)|Add Indicators to a PSM]]
----
'''Wireless Devices (Lights & Audio)'''
[[VT3000 - Add Wireless Audio Module (MP3)|Add a Wireless Audio Module (MP3)]]
[[VT3000 - Replace MP3 Files - Audio Module|Replace the MP3 Files on MP3 Audio Module]]
[[VT3000 - Add Wireless Light Module|Add a Wireless Light Module]]
[[VT3000 - Use Lights on Wireless Device|Setup the Use of Lights on a Wireless Light Module]]
[[VT3000 - Setup Add-On Light Stack|Setup an Add-On Light Stack]]


[[VT3000 - Add Process|Add a Process]]
[[VT3000 - Play Audio on Wireless Audio Device|Configure a Wireless (Tone) Audio Device]]
----


'''Routes'''
[[VT3000 - Add Route|Add a Route]]
[[VT3000 - Add Route|Add a Route]]
----


[[VT3000 - Add Shared List|Add a Shared List]]
'''Shifts'''


[[VT3000 - Add Shifts/Schedule|Add a Schedule with Shifts]]
[[VT3000 - Add Shifts/Schedule|Add a Schedule with Shifts]]
----
'''Filter Groups'''


[[VT3000 - Create Filter Group|Create a Filter Group]]
[[VT3000 - Create Filter Group|Create a Filter Group]]
----


[[VT3000 - Add Wired Contact (Alarm)|Setup a Wired Contact (Alarm)]]
'''Print Outs'''
 
[[VT3000 - Add Wired Input (Count)|Setup a Wired Contact (Count)]]


[[VT3000 - Print Out - Device Configuration|Print Out a Device Configuration(s)]]
[[VT3000 - Print Out - Device Configuration|Print Out a Device Configuration(s)]]
Line 150: Line 218:
[[VT3000 - Device Status|Access Device Status]]
[[VT3000 - Device Status|Access Device Status]]


[[VT3000 - Change Isolation Code|Change the Isolation Code]]
[[VT3000 - Change Device (ISO) Isolation Code|Change Device (ISO) Isolation Code]]
 
[[VT3000 - Change System (ISO) Isolation Code|Find & Change System (ISO) Isolation Code]]


[[VT3000 - Update Configuration - Call Station|Update the Configuration for a Call Station]]
[[VT3000 - Update Configuration - Call Station|Update the Configuration for a Call Station]]
Line 166: Line 236:


[[VT3000 - Add User Group|Add a User Group]]
[[VT3000 - Add User Group|Add a User Group]]
[[VT3000 - Back Up Database|Back Up a Database]]


[[VT3000 - Restart Service|Restart Service]]
[[VT3000 - Restart Service|Restart Service]]


[[VT3000 - Setup - Email Server (SMTP)|Setup Email Server - (SMTP) Settings]]
[[VT3000 - Setup - Email Server (SMTP)|Setup Email Server - (SMTP) Settings]]
[[VT3000_-_Setup_-_Device_Monitoring|Setup Device Monitoring]]
[[VT3000_-_Update_Database_-_SQL_Server|Update Databases - SQL Server]]
[[VT3000_-_Restore/Update_Database_-_VT3000_Core|Restore/Update Databases - VT3000]]
[[VT3000_-_Back_Up_Database_-_VT3000_Core|Backup Databases - VT3000]]
[[VT3000_-_Back_Up_Database_-_SQL_Server|Backup Databases - SQL Server]]
[[VT3000_-_Scripting_SQL_Databases|Scripting Databases Using SQL Server]]
[[VT3000_-_Errors_-_Database_Connection_is_Closed|Fix the Database Connection Closed Error]]
----
----


Line 180: Line 264:


----
----
'''Coordinator'''
[[VT3000 - Install Coordinator - USB|Install USB Coordinator]]
[[VT3000 - Install Coordinator - USB|Install USB Coordinator]]


Line 185: Line 271:


[[VT3000 - Install Coordinator - Remote - Different Subnet|Install Remote Coordinator - Different Subnet]]
[[VT3000 - Install Coordinator - Remote - Different Subnet|Install Remote Coordinator - Different Subnet]]
----
'''Paging Transmitter'''


[[VT3000 - Install Paging Transmitter - USB|Install USB Paging Transmitter]]
[[VT3000 - Install Paging Transmitter - USB|Install USB Paging Transmitter]]
Line 191: Line 280:


[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install Remote Paging Transmitter - Different Subnet]]
[[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install Remote Paging Transmitter - Different Subnet]]
[[VT3000 - Program a Pager - Capcode|Program a Pager Cap Code]]
----
'''Modem'''
[[VT3000 - Install Phone Modem|Install a USB Phone Modem]]
[[VT3000 - Phone Modem - Adjust Volume|Adjust the Volume on Phone Modem]]
----
'''Radio'''
[[VT3000 - Install 2-Way Radio Module|Install a 2-Way Radio Module]]
----
----


Line 202: Line 305:


[[VT3000 - Replacement - Touch Screen|Replacing a Touch Screen - PSM TIM BSC]]
[[VT3000 - Replacement - Touch Screen|Replacing a Touch Screen - PSM TIM BSC]]
[[VT3000 - Replace SD Card - IO Module|Replacing the Micro SD Card in an IO Module]]


[[VT3000 - Update Firmware - Call Station|Update the Firmware - Call Station]]
[[VT3000 - Update Firmware - Call Station|Update the Firmware - Call Station]]
Line 219: Line 324:
----
----
[[VT3000 - Install - Pre-Requisites|IIS & SQL Server Settings]]
[[VT3000 - Install - Pre-Requisites|IIS & SQL Server Settings]]
[[VT3000 - Install - SQL Server 2017|Install Guide for SQL Server 2017]]
[[VT3000 - Upgrade Software - 2018|Upgrade to VT3000 2018]]


[[VT3000 - Install - Virtual Client|Install the VersaCall Virtual Client]]
[[VT3000 - Install - Virtual Client|Install the VersaCall Virtual Client]]


[[VT3000 - Static IP Address (Control Unit)|Set Up a Static IP Address]]
[[VT3000_-_Static_IP_Address_(Control_Unit)_-_Windows_7/8|Set Up a Static IP Address Windows 7/8]]
 
[[VT3000_-_Static_IP_Address_(Control_Unit)_-_Windows_10|Set Up a Static IP Address Windows 10]]


[[VT3000 - Windows Firewall (Configuration)|Windows Firewall Settings for VT3000 Service]]
[[VT3000 - Windows Firewall (Configuration)|Windows Firewall Settings for VT3000 Service]]
----




Revision as of 16:41, 17 July 2020

Configuration

This section of the software allows the user to add, edit and delete device configurations, routes, outputs, schedules, shared lists, audio files and filter groups.

  • Devices - add, edit and delete device configurations.

  • Routing - add, edit and delete routes.

  • Outputs - add, edit and delete output devices.

  • Shifts/Schedules - add, edit and delete schedules or specific shifts.

  • Shared Lists - add, edit and delete shared lists.

  • Audio Files - upload or delete audio files.

  • Filter Groups - add, edit and delete filter groups.


Diagnostics

This section of the software allows the user to get the status of devices and connected hardware as well as access error logs related to the system.

  • Device Status - view the status of all devices communicating with the system.

  • System Status - view the status of connected hardware.

  • Statistics - view statistics of connected hardware.

  • Logs - view, delete, download or email specific error logs.


Active Information

This section of the software allows the user to see all active alarms, counts and processes in real-time. The section can also be used to clear active alarms, counts and processes.

  • Active Information - view and clear active alarms, counts and processes.


Administration

This section of the software allows the user to access controls related to all components making up the VT3000 system.

  • System Settings - modify administrative settings.

  • Users - view, edit, delete and add users to the system.

  • User Groups - view, edit, delete and add user groups to the system.

  • Control Center - allows control of all installed VersaCall applications.

  • Device Plug-Ins - view, delete, upload and license device plug-ins.


Communication

This section of the software allows the user to test all outputs setup in the VT3000 software.

  • Communications - select specific outputs to be tested.


Step by Step Guides

Title1.png



Adding Outputs

Add a Cell Phone (Text Message)

Add an Email

Add a Pager

Add a Radio Channel

Add a Phone Number

Add an Output Group

Print Out for Output(s)


Testing Outputs

Test a Cell Phone (Text Message)

Test an Email Address

Test a Pager

Test a Radio Channel

Test a Phone Number


Audio Files

Add an Audio File

Delete an Audio File

Title2.png



Alarms

Add a Call Station

Add an Alarm as a Label

Add an Alarm with Reasons

Setup a Wired Contact (Alarm)

Add a Communications Path to an Alarm


Processes

Add a Process

Enable or Disable and Input using a Process


Data Fields

Add a Data Field

Add a Data Field using Key Input - BSC

Add a Data Field using a Static List - BSC

Add a Data Field using a Shared List - BSC

Add a Data Field using Key Input - PSM, TIM

Add a Data Field using a Static List - PSM, TIM

Add a Data Field using a Shared List - PSM, TIM

Add/Create a Shared List

Counts

Setup a Wired Contact (Count)

Add a Continuous Count

Add a Virtual Count to a PC Input Module

Add a Count to a BSC

Add a Count to a Process

Indicators

Add Indicators to a PSM

Wireless Devices (Lights & Audio)

Add a Wireless Audio Module (MP3)

Replace the MP3 Files on MP3 Audio Module

Add a Wireless Light Module

Setup the Use of Lights on a Wireless Light Module

Setup an Add-On Light Stack

Configure a Wireless (Tone) Audio Device

Routes Add a Route

Shifts

Add a Schedule with Shifts

Filter Groups

Create a Filter Group

Print Outs

Print Out a Device Configuration(s)

Print Out a Route(s)

Print Out a Schedule(s)

Print Out a Shared List(s)

Title3.png



Access the Log Files

Access Active Information

Access Device Status

Change Device (ISO) Isolation Code

Find & Change System (ISO) Isolation Code

Update the Configuration for a Call Station

Update the Configuration for a TIM, PSM or BSC

Title4.png



Add a User

Add a User Group

Restart Service

Setup Email Server - (SMTP) Settings

Setup Device Monitoring

Update Databases - SQL Server

Restore/Update Databases - VT3000

Backup Databases - VT3000

Backup Databases - SQL Server

Scripting Databases Using SQL Server

Fix the Database Connection Closed Error


Title5.png



Coordinator

Install USB Coordinator

Install Remote Coordinator - Same Subnet

Install Remote Coordinator - Different Subnet

Paging Transmitter

Install USB Paging Transmitter

Install Remote Paging Transmitter - Same Subnet

Install Remote Paging Transmitter - Different Subnet

Program a Pager Cap Code

Modem

Install a USB Phone Modem

Adjust the Volume on Phone Modem

Radio

Install a 2-Way Radio Module

Title6.png



Install a Repeater

Replacing a Touch Screen - PSM TIM BSC

Replacing the Micro SD Card in an IO Module

Update the Firmware - Call Station

Manually Update Firmware

Wirelessly Firmware

Connecting a Wired Input to an IO Module

Title7.png



IIS & SQL Server Settings

Install Guide for SQL Server 2017

Upgrade to VT3000 2018

Install the VersaCall Virtual Client

Set Up a Static IP Address Windows 7/8

Set Up a Static IP Address Windows 10

Windows Firewall Settings for VT3000 Service


Having Trouble?

  • Submit a Service Ticket

Retrieved from "http://support.versacall.com/index.php?title=VT3000_Core&oldid=4638"